Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of East Charlotte
Our Google Reviews
(704) 529-9963
4.7
(105 reviews)

Service Areas

Charlotte, NC | Downtown Charlotte, NC | Noda, NC | University City, NC | East Charlotte, NC | Hickory Grove, NC | Autumnwood, NC | Windsor Park, NC | Uptown Charlotte, NC

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are hazardous, stressful, and require immediate professional attention to protect your property and health. SERVPRO® of East Charlotte provides expert sewage cleanup and restoration services for homes and businesses affected by sewer line backups, toilet overflows, septic system failures, and contaminated water incidents throughout the East Charlotte area.

Sewage damage often involves Category 3 water, which can contain harmful bacteria, pathogens, and contaminants. Our IICRC-Certified technicians are trained to safely remove contaminated materials, thoroughly clean and disinfect affected areas, and restore your property according to industry standards. Using specialized extraction equipment, antimicrobial treatments, and advanced drying systems, we help prevent further damage and reduce the risk of ongoing health concerns.

We understand that sewage losses can disrupt daily life and business operations, which is why SERVPRO of East Charlotte responds quickly and works efficiently to minimize downtime. Our team also assists with documentation and coordination during the insurance claims process, helping make recovery as smooth as possible.

When a sewage emergency occurs, trust SERVPRO of East Charlotte for professional cleanup, careful handling, and reliable restoration. We’re available 24/7 to help restore your property and make it “Like it never even happened.”

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Serve pro has been a pillar and helping my policyholders and neighbors in my area. I will highly recommend them. Hilary Nicholson was amazing. She answered every question that I had and also was willing to answer any question that any of my policyholder called her with

Denise Jackson

Orlando is one of the best human beings I have ever had the pleasure of working with! An absolute professional at his craft of assisting in putting your life back together, He and his team was a made this difficult time and project business as usual. I have been in the insurance industry over 2 decades and this is not always how people show up. He was transparent about everything, I would recommend if yiu are in need of any type of service via ServPro you request him by name! To whoever he reports to, feel free to contact me directly for any questions or further details about my experience! God bless! Ron Caldwell

Ron Caldwell

The most outstanding service from a water restoration team was from Darius and Davin. Both employees were professional, hardworking, and incredibly respectful throughout the entire process. They responded quickly, kept us informed every step of the way, and made a stressful situation so much easier to handle. Their attention to detail, positive attitudes, and dedication to getting the job done right truly stood out. You can tell they genuinely care about their customers and take pride in their work. Highly recommend this company because of employees like them!

Faoz Francis

Orlando, Richie, and Seth did a good job finishing up the job and cleaning up. Great attitudes and can do spirit.

William Rudisill

Sheka and Shelby were so awesome!!! They were very kind and informative. They were extremely respectful of our space and made us feel comfortable and confident in their work! They were thorough and efficient, and a pleasure to meet and talk to. We appreciate their help and would definitely recommend!!

Danielle Sabatina

Steve, Jose, and the crew were great! Fast and always polite.

Andrew Rhodes

Seth & Richie did a fantastic job and were nothing but personal

Christopher Smith

I had a wonderful experience with Servpro. Logan, the project manager, went above and beyond the call of duty. He always kept me updated on the project. I would definitely recommend Servpo for any project that you need.

Marie Poveromo

Logan and his crew came in and rebuilt our cabinets, they did great work! Very impressed and would highly recommend. Logan was timely and responsive throughout the process..

Jeff Carter

About Us

SERVPRO® of East Charlotte – Charlotte, NC Water Damage, Fire Damage, and Mold Restoration

SERVPRO of East Charlotte is a locally-owned restoration and cleaning company serving homes and businesses across Charlotte, NC. Our professional team specializes in water damage restoration, fire and smoke damage cleanup, mold remediation, storm damage recovery, and commercial and residential cleaning services.

We put the customer first, delivering fast, reliable, and effective restoration solutions. Every project is handled with care and expertise, ensuring your property is restored safely and efficiently. From water extraction and structural drying to fire cleanup and mold containment, we use advanced equipment and industry-approved methods to protect your home or business.

As Charlotte’s trusted restoration experts, we are Faster to Any Size Disaster, available 24/7 for emergency services—even on holidays. Our team also works directly with insurance providers to simplify claims and streamline paperwork, making the recovery process stress-free.

SERVPRO of East Charlotte combines technical skill with empathy, helping you recover quickly from water, fire, storm, or mold damage. Our goal is to restore your property so it looks and feels “Like it never even happened.”

Contact SERVPRO of East Charlotte today for professional water damage restoration, fire damage cleanup, mold remediation, and storm recovery in Charlotte, NC.

Brian H. & Bruce H. Bowen
Brian H. & Bruce H. Bowen
Owners of SERVPRO of East Charlotte

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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