A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Concord
Our Google Reviews
(704) 793-1488
4.9
(183 reviews)

Need Odor Removal?

SERVPRO teaches IICRC technical classes in the proper removal of odors. We want to make sure you can live comfortably in your own home or even work comfortably. Odors can come from several sources both inside and outside a structure. Listed below are just a few of the services we provide.

  • Ozone cars: we wipe down the interior and use an ozone machine to dispel car odors completely.
  • Deodorize refrigerators &/or freezers: we use a machine called a fogger with a Bio Odor Neutralizer. This reaches any lingering odors that may hide in the seals of the doors.
  • Clean gas, diesel or kerosene on vehicle carpets: we use a Super Concentrated Shampoo and a soft bristled brush to remove the odor from the carpets delicately.
  • Remove mothball odor: we use a combination of a negative air machine, the ozone machine, and different products to wipe down any affected areas.
  • Remove skunk odor: this job would require a crew to return a few times and have the structure evacuated and ventilated in order for the odor to be completely neutralized.

By identifying the cause of the odor, and determining the conditions where it contacts surfaces, the odor can often be removed over time without a trace. Masking and other shortcuts do not work when your odor problem is severe or persistent. Our technicians have access to several odor removal products capable of penetrating surfaces to neutralize an unpleasant odor thoroughly, so give us a call, and leave the restoration to us.

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

Grant and team were fantastic

Adam Kemp

We used serve pro following a flood starting in the laundry room and spreading throughout a large portion of the home. The team can in and removed flooring, drywall, ceiling - the works. While never fun, the team made a stressful situation as painless as possible on us. They were fast, efficient, highly communicative and kept our home cleaner than I would have ever expected through a large scale remediation like this. An enormous shout out/thanks to Jorge who was here on site everyday, making sure the team and project were executed to the highest level. Our project supervisor Grant was always available for questions and kept us super informed on timelines and plans. Randy was wonderful when it was time to take down the tarps and remove all the fans. Everyone we encountered was highly professional. We would hire them again in a heartbeat (though I hope we don’t need to!)

Jessica O'Rourke

Very professional and courteous i enjoy there work ethics

judson cureton

Grant and Jorge provided phenomenal, truly white-glove service throughout the entire water mitigation process after my ceiling started leaking. From the very beginning, their response time was incredibly fast, and they made what could have been a very stressful situation feel easy and manageable. They were professional, friendly, and extremely easy to work with, while keeping me informed and communicating every step of the process clearly.

Carrie Mao

I’m very satisfied with the whole Servpro team. After a fire at my neighbors townhouse, mine had major water damage. They were prompt, thorough and very knowledgeable plus trustworthy with my belongings. I highly recommend them!!

Denise LaCombe

Thank you Andre for your great service! We had water damage cleaned and dried. You did a great taking care of our situation and you answered all our questions. Thank you for your kindness and professionalism. Thank you, again!

Barbara Lindskog

Grant and the SERVPRO of Concord team who worked on my home were amazing. From start to finish, everyone was respectful, professional, and made sure the job was done right. They consistently checked in, were patient with all of my questions, and made sure I understood what was happening throughout the process. During an already stressful situation, it made such a difference having a team that was dependable, communicative, and genuinely took care of things. I truly appreciate Grant and the entire crew and would absolutely recommend SERVPRO of Concord to anyone needing their services.

Lee Valle

We contacted Servpro after our basement flooded and we had damage to about a yard or two of stuff. Grant who works for Servpro came and he walked us through the whole process. He was very professional and took care of our needs. He along the way answered all of our questions and was very diligent in texting and telling us the status and letting us know how it was going. It was really appreciated and I felt like we were cared for and that means a lot when you're going through a traumatic event. Hats off to Servpro and specifically Grant. Thank you!

magicmcguire

Grant did an amazing job cleaning! Very professional and great attention to detail!

Uriah Carter

About Us

SERVPRO of Concord is a trusted provider of restoration and cleaning services, proudly serving homes and businesses in the community. Locally owned and operated by Britt and Stacy Holcomb, our team ensures expert care and reliable service for every job.

As part of SERVPRO Team Holcomb, we specialize in water and fire damage restoration, mold remediation, storm damage cleanup, and commercial restoration. Emergencies can happen anytime, so we offer 24/7 emergency response to help minimize damage and restore properties quickly.

With highly trained professionals, advanced restoration technology, and a commitment to customer satisfaction, SERVPRO of Concord is ready to handle any size disaster. Whether it's a small residential cleanup or a large commercial restoration project, we are dedicated to making damage "Like it never even happened."

Britt & Stacy Holcomb
Britt & Stacy Holcomb
Owners of SERVPRO of Concord

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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