Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Brunswick & South Columbus Counties
Our Google Reviews
(910) 755-6717
4.9
(155 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage losses involve highly contaminated water and require immediate, professional response to protect both property and health. SERVPRO of Brunswick & S. Columbus is equipped with IICRC certified technicians who are trained to safely handle these situations. Our team responds quickly to contain the affected area and begin the cleanup process using the proper equipment and protective measures.

Our crews remove contaminated materials, clean and sanitize all impacted surfaces, and apply treatments designed to eliminate bacteria, viruses, and odors. We follow industry standards for handling black water losses, ensuring the structure is properly cleaned and dried to help prevent further issues such as lingering contamination or microbial growth.

We know how overwhelming these situations can be. As part of the Brunswick & S. Columbus community, we approach every sewage cleanup with urgency, care, and attention to detail. Our goal is to restore a clean and safe environment while helping you move forward with confidence.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Dried and cleaned bathroom, hallways and other rooms that had flooded from an overflow bathtub. Excellent job. Repainted a bedroom.

Kirby

After calling Servpro about potential mold issues after a small leak in a bathroom, Dominic Donato was at our home within the hour. After taking several tests for moisture in the walls . It was found to be clear of any moisture and potential mold. Glad we called and appreciate Dominic honest evaluation.

Chuck Yaffie

I am in the middle of the process with Servpro. I had a blockage in the main sewer line. Water wouldn’t drain when I was in the shower. I got out to find my bathroom flooded and water coming out from under the toilet (weird). Gino, Brandon and Jack arrived and quickly got to work. They were very polite and friendly to me answering all my questions and they worked together so smoothly. Everything was explained to me as they went along. A containment zone was created to keep dust out of the rest of the house. It’s a process! These fans, air purifiers and dehumidifier’s are very loud! I would suggest this team to anyone!

Kimberly Hope

I've had the pleasure of working with Dominic Donato from SERVPRO of Brunswick & South Columbus Counties twice now. He helped me solve a major, ongoing ventilation issue. He's not only very knowledgeable, but also warm and friendly and easy to work with. If you're looking for a restoration and cleanup company, I can't recommend him enough.

Al Banks

Had Feb snow and rain damage to four 2nd floor interior ceilings, as well as an exterior porch ceiling. Porch ceiling required total replacement. Damage to a 16 ' piece of crown moulding required special ordering as original crown was no longer available. Received great support from Trey Love, Dave Link and his staff and Kelly Lake.

Darryl De Serio

The Servpro team: Dominick, John, Brandon and Gino was timely, professional and communicative throughout the mold remediation process. It was a great experience and they listened to my concerns, and responded accordingly. Highly recommend!

K D

VERY impressed with Patrick who is not new to ServPro but new to our area! I needed help with a clients claim and he called him right away. And even gave me the update in person. Which is way more than an Insurance Agency could as for. Servpro has been helping our clients for years. Thanks Anna @ Kristin Dowdy State Farm

anna soucek

people were great. slow getting started. work was perfect

Yvonne Brown

I can’t say enough great things about Wes Haynes and the crew at Servpro. I have recommended them to several of my customers and have received nothing but great feedback. I just had a water loss at my home and knew Wes was the one to call. So glad I did! Fast, Efficient and the quality of work has exceeded my expectations! Thank you Wes and crew!! Highly recommend them to anyone needing their services.

Jimi Woodruff State Farm Agency

About Us

At SERVPRO of Brunswick and South Columbus counties, we understand the disruptions, anxiety, and remorse that follows a fire or water damage incident. Most of our employees can relate, because many of us we have also experienced losses at our properties.  It really can and does happen to anyone.  We know many property owners wonder what they could have done to possibly stop the loss from happening. Our goal is to move forward from the “what ifs” to and provide the resources, know-how, and professionals to fix the damage "Like it never even happened."

Commitment to Our Community
SERVPRO of Brunswick and South Columbus counties, led by owner Davis M. Thompson, is a member of the community here in Brunswick and South Columbus counties both in normal times and during emergencies. We work closely with charities like The American Red Cross so we can try to help of prevent home accidents and illnesses in Brunswick and South Columbus counties. We also work with the Leland Rotary, Nourish NC, and NBHS Athletic Boosters among others.

Full Service
SERVPRO of Brunswick and South Columbus Counties is also a full service contractor capable of rebuilding residential homes and commercial buildings.  After the cleanup, our company can coordinate the rebuild and remodeling of the structure including building permits to ensure everything is done correctly.  Each employee understands our customers don't plan to have their life turned upside down with a fire or water damage, so we work diligently to make the experience as positive as we can.

Trained Employees
Our staff is highly trained in property damage restoration.  We are flexible enough to help in different water loss situations whether it is the simpler ones involving plumbing leaks or the more complicated ones caused by catastrophic events such as storms. We follow ASD best practices. Our crews are also well versed with the restoration of fire, mold and other related damages providing a one-stop shop for our clients when emergencies come calling. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Brunswick and South Columbus Counties.

Give us a call today(910-755-6717) and let our professional IICRC certified staff help you and your property!

Davis M. Thompson
Davis M. Thompson
Owner of SERVPRO of Brunswick & South Columbus Counties

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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