A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Asheville
Our Google Reviews
1-800-SERVPRO
4.6
(258 reviews)

National Call Center

1-800-SERVPRO

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

The entirety of professional services from ServPro- from tree removal to fence repair to restoration and interior installations was seamless. All documentation was submitted to my insurance with pricing fair and accurate thru the timely completion of all projects! Highly recommend and will continue to contract with them.

C Ssets

I am very happy with my experience using this company. Collin was kind and patient as he walked me through the insurance process. He also followed up with me after the completion to ensure I was satisfied with the service. I highly recommend this company!

Barbara Drum

Chance and his team do excellent work. Great communication and more than willing to address any issues. I highly recommend chance and his team!

Chaz Breedlove

Our refrigerator had a leak which caused a small section of the flooring to buckle. ServPro professionals quickly arrived, gently pulled the flooring, positioned fans and a giant dehumidifier, and in two days everything was dry. They were professional and respected our home.👍

Kimberly Ranostaj

Serv Pro restored all damage to our home both inside and structurely outside. You would never know we had an electrical fire that was caused by a direct lightning strike.

Sandy Watson

Andy and Dakota were amazing! They helped make our stressful situation much less stressful with their thoroughness and expertise. We can’t thank them and Servpro enough.

Jason B

We had 20+ broken water pipes in our basement which led to extensive damage to floors, walls, ceilings, doors, and built-in furniture. Servepro did the initial cleanup very quickly. Then the restoration people came in, worked with our insurance to devise a plan and adjusted as necessary. They assembled a crew and finished the work in less than 3 weeks. The end results are lovely. Best of all is the reassurance that they provided that they would make things right no matter what. They really delivered. If you need clean up and restoration work, I highly recommend Servepro of Asheville.

Linda Chandler

Fantastic recent experience with the roofing division of Servpro. Service provided by team led by Colin was courteous, prompt and responsive. Should we need roofing or gutter maintenance in the future Servpro will get the call.

Stephen Dewing

First we requested Servpro come for a bathroom flood. We had already had to remove drywall, flooring and vanity. This was an insurance job. They left a dehumidifier and fans and checked for mold. When they came back they rechecked for mold. I felt so assured. Then I met Chris, who explained everything to me, with names and phone numbers. My first remodel appt, I met Chance. He understood everything that had to be done and we agreed. When he arrived with his crew, I saw how experienced and respectful and talented they were. Especially his supervisor. Every issue that came up, Chance was able to work out and we were able to come up with an agreement and the work was done. Chance is very responsive, accurate and accountable and hears what you need. I would definitely request his help again if need be. I’m very grateful that he was able to make this the best experience and outcome to a horrible situation.

nicole siefert

About Us

OUR STORY

SERVPRO of Asheville has served the Asheville and surrounding community for over 17 years and understands the stress and worry that comes with a fire or water damage and the disruption it causes your life.  Having personally experienced a large fire loss I know from a customer point of view what you are experiencing and will strive to treat you with empathy and respect through this experience with your home or business.  Our team works 24/7/365 to meet the disaster restoration needs of our customers, both Residential and Commercial.

With our 30 Team members we are here to help make any size disaster “Like it never even happened.”  

OUR EMPLOYEES

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff with over 100 years of industry and franchise experience is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Asheville. 

OUR SERVICES


SERVPRO of Asheville specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage within our Mitigation Services and Construction Services Divisions. SERVPRO of Asheville can also mitigate mold and mildew from your home or business.  
If you would like to schedule service for your home or business, please call today!



OUR STATE of THE ART EQIUPMENT & FACILITY

We have a conditioned warehouse and secure storage facility for contents and recovering damaged items from fire/smoke and water damage. We also have an on site cleaning operation with ultrasonic equipment, an ozone room and textile/Esporta cleaning systems to properly clean contents and clothing. The ultrasonic and contents production line allows us to clean items that previously would have been claimed unsalvageable!  Our Construction Services Division utilizes the Matterport scanning system to support the quick and accurate scoping for reconstruction projects of any size. 

 
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Gregory A. & Mary P. Wolljung
Gregory A. & Mary P. Wolljung
Owners of SERVPRO of Asheville

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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