Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of St. Louis County NW
Our Google Reviews
(314) 469-9000
4.9
(87 reviews)

Service Areas

Maryland Heights, MO | Creve Coeur, MO | Chesterfield, MO | Town and Country, MO | Country Life Acres, MO | Bridgeton, MO | Manchester, MO | Fernridge, MO

Why Choose SERVPRO® for Sewage Cleanup?

Sewage Cleanup Services in Northwest St. Louis County

A sewage backup is hazardous, not just messy. Contaminated water carries bacteria and viruses that can cause serious illness the longer it sits. SERVPRO of St. Louis County NW responds 24/7 with IICRC certified technicians ready to contain and remove the threat quickly and safely.

What Should You Do When Sewage Damage Happens?

Avoid all contact with the contaminated water, shut off the main water supply, and turn off your HVAC system to stop contaminated air from circulating. Evacuate people and pets from the affected area and call our team right away so we can begin sewage removal, sanitization, and deodorization before hidden moisture leads to mold.

Our Sewage Restoration Process

We stabilize the area, remove contaminated materials, sanitize every surface with commercial-grade equipment, and conduct a final inspection before the space is cleared for re-entry. Whether it is a toilet overflow or large-scale black water flooding, our team handles residential and commercial jobs across Maryland Heights, Bridgeton, and Creve Coeur.

Why Northwest St. Louis County Trusts SERVPRO

Owners Kevin Thole and Matthew Hulsey lead a team that documents every step and communicates clearly with your insurance provider to keep the claims process moving forward smoothly.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Very professional work

Nelson Woods

They made quick work of our mood and water damage issue. They left the area clean and neat when they finished.

Randy Holland

Josh and Jase were great

Kelly Stohl

Great service, quick and professional. 10/10 recommend Kyle, Dylan and Jorge.

Justin Fernandes

Hannah and Drew, Jorge, Josh did a fantastic job.

Linda Thorne

Jorge and Josh were professional with the work they’ve done here today

thomas chuc

Had a leak from an upstairs neighbor late on a Thursday night and was met with awesome service. Eric came and checked out the damage within 30 minutes of the call and had equipment to me before the end of the night. Jorge and Josh were awesome in stopping by the very next morning and did a great job with some demo work. Can't recommend these guys enough to help with any household water damage mitigation!

Alex Pollmann

Very professional, explained what they will do , very careful carrying their equipment through the house and kept the working area so clean .

Etihad Alfalahi

Jorge M and Deon were exceptional and professional

Kay Austin

About Us

SERVPRO of St. Louis County Northwest – Your Local Experts in Water, Fire & Mold Damage Restoration

At SERVPRO of St. Louis County Northwest, we understand how overwhelming water, fire, or storm damage can be. That’s why our highly trained team is available 24/7/365 to respond fast, minimize disruption, and restore your property with care. SERVPRO of St. Louis County Northwest is the premier choice in St. Louis when it comes to disaster restoration services. As a top-rated provider within the SERVPRO St. Louis network, we proudly serve Maryland Heights, Bridgeton, Creve Coeur, Country Life Acres, Manchester, Town & Country, and surrounding St. Louis County communities.

Whether you’ve experienced a flooded basement, fire and smoke damage, mold infestation, or storm-related loss, our IICRC-certified professionals have the training and equipment to handle it all — with speed, precision, and compassion.

Our services include:

  • Water damage cleanup & flood damage restoration
  • Fire and smoke damage repair
  • Mold removal and remediation
  • Storm and sewer backup cleanup
  • Proactive and emergency cleaning
  • Insurance claim documentation and support

We treat every property as if it were our own, documenting each step with care and communicating clearly with our clients and their insurance providers. With advanced technology, industry-leading practices, and years of experience in disaster restoration in St. Louis, we help make damage “Like it never even happened.”

If you’re searching for SERVPRO in St. Louis, or need trusted help with water, fire, or mold damage, call SERVPRO of St. Louis County Northwest today. We’re always here to help — anytime, day or night.

Kevin A. Thole, Matthew Hulsey
Kevin A. Thole, Matthew Hulsey
Owners of SERVPRO of St. Louis County NW

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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