Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Fenton / South Ballwin
Our Google Reviews
(636) 527-5990
4.9
(42 reviews)

Service Areas

Fenton, MO | Ballwin, MO | Ellisville, MO | Manchester, MO | Valley Park, MO

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Fenton / South Ballwin we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Just a few hours after my insurance provider contacted ServPro, ServPro Project Manager Jessica was at my home to assess the water damage, then just a couple of hours later ServPro Team Lead Joseph and his crew set up blowers and dehumidifiers. Throughout it all, they kept me calm, explained their work, and were professional and courteous. When the insurance adjuster met with me and Jessica a few days later, he said it was some of the best containment work he had seen. Bravo ServPro Fenton/South Ballwin!

Stacey Hoffman

Josh, Christian and Joseph cleaned our house the day of our emergency, today, and made me laugh under difficult circumstances. Cannot recommend more highly.

Julie

Chris and Josh just finished our restoration. The basement looks fantastic and they were incredibly easy to work with. Thanks ServPro!

Susan Culican

We discovered our basement had flooded over the last couple of days due to a sewer line backup. Servpro not only showed up the same day, they brought a small army. Josh, Jess, Jose, Brody, Dave, Darrien, Eli, Bryan, John, Joe, Christian and Al got an amazing start to the demo in just 3 hours. They were professional and speedy. Highly recommend and can’t wait to see how the work progresses!

Chad Osborne

We had a flood incident at our house in August. Within a few hours of filing an insurance claim ServPro was at the house assessing the damage, planning the cleanup and restoration activities. They immediately started the drying process. Surfpro worked with the insurance company to finalize the restoration plan and the costs. When it was time to start the restoration - they worked hard to get the house back to its original state. We really appreciate Sunny and Corey for their diligent and quality work as well as the project manager Robbie who planned and scheduled all the work and ensured the project’s successful and timely completion.

A. Yagubian

We recently worked with Servpro for water damage in our home, and I cannot recommend this team enough! From start to finish, the team was professional, efficient, and incredibly thorough. Kristie, Jess, Chrissy, Joe, Christian, Josh, and Darrien all went above and beyond to ensure every detail was taken care of, explaining the process clearly and answering all of our questions with patience. Their attention to detail and commitment to restoring our home was seamless. The cleanup was spotless, and they made sure everything was back to normal as quickly as possible. A big thank you to the entire Servpro team for making a stressful situation so much easier! If you’re looking for a reliable restoration services, Team Chestnas Servpro is the way to go!

Bridget McCloskey

Joseph, Jose, Brody, Jess and Krissi were very professional, courteous and helpful and a delight to have work at our house. Better yet, they were organized and worked steadily all day, responded to questions and I wholeheartedly recommend them.

Matt Ford

This company and team are amazing. Adam hit the nail on the head on every aspect of this removal of flooded items to the cleaning process to what was needed he Answered every question checked back in and was kind and caring. Spot on. The team that came in and did the job was amazing also. Joseph was organized kind and caring. Answered all my questions. He made sure if he thought I wanted something to ask me before they took it out gave. He even tightened my door knob for me. Those little extra steps he did for me helped so much. Devonte and Darian were awesome. They worked hard and just kept going and going and going until the job was finished. They went up and down all those steps and never complained and always had a smile. They were also kind and caring. In the time of a flooding basement and you loose most everything and your heart hurts this team was the best. Everything went smoothly. Their hard work, organization, knowledge. They’re kind and caring hearts were awesome. Thank you to the BEST team. Jayne

jayne ellebracht

Just had a job finished by Serv Pro. Mostly worked with Sonny and Hunter. They did a great job! Very easy to work with and very professional. They made sure I approved of work they had completed every step of the way!

Kerry Bruyere

About Us

Owners Jeff and Sandy Chestnas expanded their presence in the community by acquiring their second SERVPRO Franchise, SERVPRO of Fenton/South Ballwin. Many people ask why a second SERVPRO Franchise???...Jeff has over 25 years' experience in the construction and insurance industry. Following a career as a union carpenter, Jeff was introduced to the insurance industry and worked at NCA Group as a catastrophe and daily claims adjuster. With Jeff's knowledge of construction and insurance he knew the restoration industry was a perfect fit.

Sandy graduated from Fontbonne University in 1987 with her Masters Degree in Communication Disorders. Her passion for helping her patients recover from speech, language and swallowing disorders shifted to helping customers recover from natural disasters.

Jeff and Sandy are well respected in their local community and the restoration community. They continuously give back and support local events and organizations. Jeff is proud to be a Shriner and has dedicated his time to giving back to the St. Louis Shriners Hospitals for Children. Jeff and Sandy have been awarded the Gold Book Society Award and are honored to have a Radiology Room at the newly built hospital dedicated to them. Jeff and Sandy have donated over $100,000 to the hospital as a result of their Annual SERVPRO Golf Tournament to benefit the hospital.

Jeff and Sandy pride themselves on being locally owned, great work ethic and service they provide to their customers. This starts with their team of "HEROES" in the field, office staff and marketing team.

"Our mission is to develop a team of quality people who focus on excellent service, fairness and mutual respect."  

Jeffrey & Sandra Chestnas
Jeffrey & Sandra Chestnas
Owners of SERVPRO of Fenton / South Ballwin

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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