Greg & Barbara & Brandon Cook, Zachary & Megan Sloan
Greg & Barbara & Brandon Cook, Zachary & Megan Sloan
Owners of SERVPRO of Carthage, Joplin

Meet Our Team

All it takes is one call to SERVPRO of Carthage, Joplin. Our service technicians are ready to respond anytime you need us. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays

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SERVPRO of Carthage, Joplin
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4.8
(247 reviews)

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Meet our Team. Here to Help 24/7
  • Zachary Sloan, team member at SERVPRO of Carthage, Joplin

    Zachary Sloan

    Zachary Sloan is our General Manager here at SERVPRO Carthage, Joplin. He has several years of experience and is certified from the Institute of Inspection Cleaning and Restoration Certification (IICRC). In his spare time, he enjoys golfing, and spending time with his family.

  • Bryan Morris, team member at SERVPRO of Carthage, Joplin

    Bryan Morris

    Bryan Morris is the Operations Manager at SERVPRO of Carthage/Joplin. He has been in the restoration industry since 2009 and 9 of those years have been cherished with SERVPRO and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Removal Technician, Applied Structural Drying Technician, Applied Microbial Remediation, Carpet Cleaning Technician, and Fire & Smoke Damage Restoration. In his free time, he enjoys spending time with his wife, two kids, and dogs. He also enjoys fishing, golfing, and watching hockey.

  • Tyler Hicks, team member at SERVPRO of Carthage, Joplin

    Tyler Hicks

    Tyler Hicks is a Project Manager at SERVPRO of Carthage/Joplin. He has 5+ years of experience and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration Technician. In his free time, he enjoys spending time with his family and watching football.

  • Shane Walker, team member at SERVPRO of Carthage, Joplin

    Shane Walker

    Shane has been with SERVPRO Carthage, Joplin for over 3 years now. He works hard every day as our Reconstruction Manager, leading our recon crew to success and ensuring that our customers are fully satisfied with their projects. Shane spends his spare time floating on the creek, fishing and enjoying one on one time with nature.

  • Alyssa Cook, team member at SERVPRO of Carthage, Joplin

    Alyssa Cook

    Alyssa is one of our amazing Technicians at SERVPRO of Carthage/Joplin. She works hard to get the job done quickly.

  • Cody Palmer, team member at SERVPRO of Carthage, Joplin

    Cody Palmer

    Cody is a part of our reconstruction crew. He has been apart of the SERVPRO family for over 2 years. Cody is a hard worker and goes above and beyond to ensure the happiness of our customers. In his spare time, he enjoys hunting!

  • Charles Hambleton, team member at SERVPRO of Carthage, Joplin

    Charles Hambleton

    Charles is one of our amazing crew chiefs in our water department. He has been apart of the SEVRPRO family for 2 years. He leads our crews from job to job and ensures all processes and systems are followed appropriately and ensures customer satisfaction upon completion of jobs. In his spare time, he enjoys being with his family.

  • Ethan Flenniken, team member at SERVPRO of Carthage, Joplin

    Ethan Flenniken

    Ethan is our Re-Construction Project Manager here at SERVPRO Carthage, Joplin. He has been apart of our team for 4 years now. He is an asset to our team and we appreciate all he does for our customers. Ethan enjoys golfing and spending time with his family!

  • Jonathan Hartman, team member at SERVPRO of Carthage, Joplin

    Jonathan Hartman

    Jonathan is our amazing Warehouse Operations Supervisor and Contents Division Manager! He works hard and helps keep our operations in the warehouse organized. Jonathan is a huge Chiefs fan, but most recently became a Pitt State football fan due to his son joining the PSU football team.

  • David Mcknight, team member at SERVPRO of Carthage, Joplin

    David Mcknight

    David is a Restoration Supervisor at SERVPRO of Carthage/Joplin. He also handles our mold department. David has been apart of the SERVPRO family for 3 years now.

  • Juanita Cervantes, team member at SERVPRO of Carthage, Joplin

    Juanita Cervantes

    Juanita is a Technician on our team. She is an efficient team member and we are lucky to have her on the SERVPRO of Carthage/Joplin team.

  • Khali Johnson, team member at SERVPRO of Carthage, Joplin

    Khali Johnson

    Khali is our one of our amazing Crew Chiefs here at SERVPRO Carthage, Joplin. She has been apart of the SERVPRO family since she was in high school, working part time in the warehouse. She now is a full time hero at SERVPRO.

  • Jay Wescott, team member at SERVPRO of Carthage, Joplin

    Jay Wescott

    Jay is another great team member of our reconstruction department. He has an extensive skill set that really enhances our business. Jay recently became a father and is enjoying his new life as a dad.

  • Avery Lown , team member at SERVPRO of Carthage, Joplin

    Avery Lown

    Avery has recently joined the team as a water field technician. Since joining the team this year, he has gone above and beyond to ensure our community is well taken care of. Truly going into every situation with the expectation that he will leave the job "Like it never even happened".

  • Paige Lown , team member at SERVPRO of Carthage, Joplin

    Paige Lown

    Paige has recently joined the team as our Marketing / Account Manager. Paige is a member of Leads Group One at the Joplin Area Chamber of Commerce as well as a member of the Carthage Chamber. She is also on the Resource Development team for the Boys and Girls Club. When she is not educating the community on our services, she can be found at some sporting complex with her family - cheering on her kiddos in whatever sport is in season.

  • Tandi Jones, team member at SERVPRO of Carthage, Joplin

    Tandi Jones

    Tandi Jones is the Fire Restoration Project Manager. She has been with the SERVPRO family for a decade. Tandi is IICRC certified and has her certifications in Odor Control, Fire, Smoke and Damage Restoration, Water Damage Restoration, Applied Microbial Remediation, and Trauma. When she is not out saving the world from smoke and fire damage, she can be found at a camp site with her friends or off roading in her Jeep.


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What our
customers are saying

Ty gave great customer service. Ty was very detailed and answered all questions with respect. highly recommend!

Ashley Foy

Tandi was super easy to deal with and get ahold of for our service. The workers that came to do the service were also amazing , Ty and Khali were very polite and fast with the work , as well as courteous to the property itself being as old as the house it. 10/10 would recommend for getting your ducts cleaned.

Lord McStufferton

Servpro of Carthage did a great job! Tandi was very professional and easy to work with for when it came to scheduling and communicating their process. We met with her team prior to starting. Bryce led the 3-person crew; and Bryce, Khali, Derek, and Chandler all did an awesome job putting an area back to its original condition.

Christina Bennett

Tandi, Khali, and Derek came out to do a mold remediation on one of our apartments in Anderson. Tandi walked us through every part of the process, Khali and Derek were professional and quick! Amazing service and we appreciate you coming to help us! The price was a little high, but knowing a great company has their name behind the restoration helps!

Amanda Mac

Paige with Servpro is always so easy to work with. She makes every experience better and ensures that the customer is taken care of no matter what!

Daisy Burns

Khali is very thorough and her work was tremendous and appreciated. She is a great addition to the team! Keep up the great work Khali!!

Kovan Chew

I used servepro on a water line bust that flooded my basement. They did their best to minimize the water damage and made sire there was no more mold growth. They were very attentive to detail professional and great communication. On the move out and move in they treated my belongings with care. waterside was Tyler and Avery and Charles the Content side was Johnathan Alyssa and Juanita. I also had to reach out to Tandi on a few occasions for questions and details. I would not use anyone else for this type of work. Thanks!

David Dodson

Last fall we experienced a major water damage on the lower level of our house that required us to be out of our home for six months while having the mold taken care of and having essentially everything on that floor replaced and rebuilt. While no one wants to be out of their home for 6 months, especially not with toddlers and a newborn (that was born while we were displaced), Paige Lown was always quick to respond and give us any information that was available to her. Both Paige and Bryan were very responsive and gave us realistic expectations for our timeline, and we can't thank them enough for their consistent help and support throughout the entire ordeal. Paige was able to give us the run-down of all of the services that Servpro offers when the project began, maintained contact with us throughout the duration of the project and gave us updates when we were unable to check in on progress, and she went above and beyond her job description to follow up on punch-list items near the end of the project to ensure that our house was completed as promised!

Emily Hardee

The crew, Khali, Ty, and Chandler were very professional and the job was completed exactly as it should. Tandi, the supervisor completed the walk thru with me after the service was completed and we were very happy with the service.

Travis Comeau

About Us

Professional Restoration Team

Since 1987, SERVPRO of Carthage/Joplin has been a trusted partner for residents and businesses in the Carthage and Joplin, MO areas, helping them recover from the unexpected challenges of floods, fires, and other disasters. Our highly trained team is equipped to handle a wide range of restoration needs, including water damage, fire and smoke damage, mold infestations, debris removal, and even vandalism restoration. With IICRC-certified training, our experts ensure the highest standards of remediation and restoration services.

We proudly serve communities throughout Missouri, including Neosho and Carl Junction. At SERVPRO of Carthage/Joplin, we’re committed to helping our neighbors rebuild after natural disasters, working closely with property owners, landlords, and homeowners to restore their properties quickly and efficiently. To make the process as seamless as possible, we also collaborate with insurance providers to help determine coverage and navigate claims.

When disaster strikes, you can rely on the professionals at SERVPRO of Carthage/Joplin for prompt and reliable emergency restoration services. We're here to help you get back to normal, fast!

Greg & Barbara & Brandon Cook, Zachary & Megan Sloan
Greg & Barbara & Brandon Cook, Zachary & Megan Sloan
Owners of SERVPRO of Carthage, Joplin

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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