Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Edina, Eden Prairie, Plymouth, Long Lake, Medina we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
We recently had a sewer backup in our basement in Mound, MN, and I can’t say enough good things about Jenna Hiebner and her team. What started as a very stressful situation was made much easier thanks to their professionalism, responsiveness, and expertise. From the first visit, Jenna was knowledgeable, communicative, and genuinely concerned about helping us get our home back to normal. Her team arrived promptly, worked efficiently, and did a thorough job cleaning, sanitizing, and restoring the affected areas. They explained the process clearly, kept us informed throughout the project, and answered all of our questions. What impressed me most was their attention to detail and commitment to doing the job right. The crew treated our home with respect, worked hard, and left the basement clean and safe. Their level of customer service and professionalism exceeded our expectations. I highly recommend Jenna Hiebner and her team to anyone needing sewer cleanup. They turned a difficult experience into a positive one, and we are incredibly grateful for their outstanding work. Thank you, Jenna and team!
Couldn’t be more appreciated and pleased with the work, speed & communication from the team. Huge thank you to Jenna Hiebner, Erick, Tayvon & Jason. Took the situation seriously, but also brought positive energy to assure us it would be taken care of entirely.
Jenna Hiebner was our service pro. She was highly communicative and transparent throughout the whole process. I’d highly recommend her and ServPro!
Servpro was excellent to work with! They came within an hour of us discovering water in our basement on a Sunday! Jenna H., Josh, Erick and Josve were professional, knowledgeable and hardworking! Definitely would recommend them!
The Servpro team of Josh, Jay, Danielle, and Aaron were amazing. I had a lot of water damage due to a refrigerator spewing water all day while I was at work. They came in that night and extricated the water and then had four days of demo. They cleaned up each day before they left and were superb to deal with, answering all of my questions patiently when I was overwhelmed. Thank you!
I can't recommend this ServPro location enough! They provided clean up service after a sprinkler head blew at my business, causing a major flood. Besides the actual flood itself (which was obviously not their fault) I had a great experience working with them! Dave responded quickly and came out within a few hours to do a preliminary inspection, and had Jenna, Josue, Erick and Javier on site and starting clean up efforts the same day. They had excellent communication the entire time, frequently providing updates and suggestions for clean up. I generally hope to never need their services again, but if I did, without question I would reach out to them so I know it's taken care of quickly, professionally and with great care! :)
Jenna and her team do d a great job taking care of our basement water pipe leak: Neat and clean, considerate of our home, and punctual.
Jenna and team were great! Communication was on point and their dedication to making sure our house was dry from a bathroom leak was impressive.
Jenna was amazingly helpful! It seemed like she went out of her way to be supportive and helpful and helping us problem solve the possible source of the issue in our basement, while still being clear in her area of expertise. We absolutely appreciated her and would recommend!
