Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Downtown Minneapolis / Team Bates & Hogan
Our Google Reviews
(612) 223-6269
5.0
(90 reviews)

Service Areas

Downtown Minneapolis, MN

Why Choose SERVPRO® for Sewage Cleanup?

Professional Sewage Cleanup: Why Quick Action Matters

When a sewer line backs up or a drain overflows, the clock starts ticking. For property owners in Downtown Minneapolis, a sewage spill isn't just a messy inconvenience—it’s a significant biohazard that requires professional intervention. At SERVPRO of Downtown Minneapolis/Team Bates & Hogan, we understand the urgency and complexity of "black water" intrusions.

The Risks of DIY Cleanup

Sewage contains harmful bacteria, viruses, and parasites that can cause serious illness. Attempting to clean it yourself with standard household tools often spreads contaminants further into your flooring and drywall.

  • Health Hazards: Exposure to E. coli, Salmonellosis, and Hepatitis A.

  • Property Damage: Moisture can seep into structural elements, leading to secondary mold growth within 24 to 48 hours.

  • Odor Retention: Without industrial-grade deodorization, pungent smells can linger indefinitely.

Our Expert Process

Our team is IICRC-certified and equipped with specialized personal protective equipment (PPE) and air scrubbing technology. We don’t just remove the standing water; we sanitize, disinfect, and restore your space to preloss conditions.

From the initial extraction to the final structural drying, Team Bates & Hogan provides a seamless, "Like it never even happened" experience. If you’re facing a sewage emergency, don’t wait for the damage to escalate.

Call SERVPRO of Downtown Minneapolis today for 24/7 emergency restoration services.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Isaac, stephen, Henry, Michael, Alexander These workers did an excellent job with my flooded basement clean up and water removal. Excellent work and very professional. Job well done

Carisa Cole

Michael, Claudia, CITOS, and Alexander were an exceptionally professional team. They did a fantastic job for us keeping our costs as low as possible and minimizing the impact on our home. It made our power outage and sump pump flooding as tolerable as possible. They took great care with all of our contents and made sure we were constantly updated. I highly recommend their services.

Anne Berens

This was a horrible, stressful experience and I truly appreciate the team that worked with me to bring my home back. I want to thank Citos, Claudia, Michael, Henry and Alexander. They were wonderful. Thank you!

Ann Hanks

John and Quinn were amazing! They listened to all my questions and provided quick responses. Always polite, even after working hard to deal with our water problem. I hope we never have another pipe burst and need to call them, but if we do, ServPro will definitely be getting our business again!

David Hammond

The SERVPRO team was top notch! The professionalism and courteous/caring attitude that was shown to me was not just great but impressive. I very much appreciated the communication I received at every step of the process. They were quick in getting all their equipment set up and then monitored the progress every day and made changes if needed. I highly recommend SERVPRO!!

Kristine B

Ben, Mike and Citos have been a pleasure to work with. They took care of all of our needs, and made sure that our residents as well as our building were protected. It was a seamless process, if I could leave more than 5 starts I would. -Jenny (SVF)

Dzenita Masic

I simply could not have been more pleased with the communication and service of the Servpro of Downtown Minneapolis. I made a phone call to Servpro, the young lady who answered the phone who was pleasant and listened to enough information from me about the issue my sister and nephews had at their home, (mold or not). She led me to their project manager Dominic, (a class number one) I explained the issue to him. He went into the depth of the service they provide and what the cost could be high end and low end. I made an appointment for him to go to the location and look at where this could go. It turns out that the issue was not near what we thought it could be. Which was great news to us. I offered to pay him for his services to our care. He said, “there are no charges for the site visit, we didn’t have to remedy any issues”, WOW. This is a great place to do business with. From the first phone call to the answer of the issue was less than 4 days. He has a loyal customer in our family. Thank you, Dominic and your group! Randy

Randy Wilke

The best team ever! Efficient, hard working, polite, and so pleasant and caring! Each member of the team was outstanding!

Pamella McPeak

Isaac, Ben, Henry, Tomas, and Stephen were a great crew. They kept us in formed of what was going with all the jobs they had. The crew was nice and kind during a rough time after our basement sustained water damage. Our initial contact was great on giving us the details of what was going to happen and quickly getting us and estimate so we could get going. They came from out of town after storms in our area. Wish they were local.

C Stammerman (cstamm)

About Us

SERVPRO of Downtown Minneapolis/Team Bates & Hogan

Restoring Peace of Mind in the Heart of the City

When disaster strikes your home or business, you don’t just need a cleanup crew—you need a team that treats your property like their own. At SERVPRO of Downtown Minneapolis, the Bates family and our dedicated specialists provide expert restoration services with a personal, local touch.

As part of Team Bates & Hogan, we have built our reputation on a foundation of trust, speed, and technical excellence. We understand that every second counts when dealing with property damage, which is why we are on standby 24/7 to serve the Downtown Minneapolis community.

The Team Bates & Hogan Difference

  • Certified Expertise: Every member of our team is highly trained and IICRC certified. We don't just "clean up"; we strictly follow industry standards and guidelines to ensure your property is restored safely and effectively.

  • Proven Experience: Our group of veteran remediation technicians has successfully restored countless homes and businesses after water damage, fire loss, basement leaks, flooding, storm damage, and mold infestations.

  • Advanced Processes: We utilize professional-grade property inspections and specialized cleaning techniques to quickly and safely return your property back to normal, no matter how hidden or unexpected the damage may be.

  • Local & Reliable: Based right here in Minneapolis, we are your neighbors. We respond faster to any size disaster, ensuring that your home or business is back to normal as quickly as possible.

"We’re Here to Help—Any Hour, Every Day." Whether it’s a hidden mold issue or an emergency midnight pipe burst, Team Bates & Hogan is ready to respond. We are available 24 hours a day, 7 days a week to help the Downtown Minneapolis area recover. Give us a call, and let us take the stress out of your restoration.

Cory Bates, Michael Hogan
Cory Bates, Michael Hogan
Owners of SERVPRO of Downtown Minneapolis / Team Bates & Hogan

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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