Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Chaska / Chanhassen
Our Google Reviews
(952) 314-1994
4.9
(49 reviews)

Service Areas

Chaska, MN | Chanhassen, MN | Waconia, MN | Victoria, MN | Carver, MN | Norwood Young America, MN | Cologne, MN

Why Choose SERVPRO® for Sewage Cleanup?

24/7 Sewage Cleanup in Chaska, Minnesota

Sewage backups require prompt attention because contaminated water can spread into floors, walls, furnishings, and concealed building materials. Our trained technicians provide 24/7 sewage cleanup and emergency water removal in Chaska, Minnesota; Chanhassen, Minnesota; Waconia, Minnesota; Victoria, Minnesota; Carver, Minnesota; Cologne, Minnesota; and surrounding communities. Using advanced extraction, moisture-detection, drying, cleaning, and odor-control equipment, we address residential and commercial sewage losses of varying sizes. We respond to basement drain backups, overflowing toilets, failed sewer lines, wastewater intrusion, and contaminated flooding. After evaluating the affected space, our team removes standing water, cleans restorable surfaces, establishes controlled work areas, and identifies materials that may require removal.

Sewage cleanup services include:

  • Emergency contaminated-water extraction
  • Basement sewage and water cleanup
  • Commercial sewage cleanup
  • Cleaning of affected structural surfaces
  • Controlled removal of damaged materials
  • Structural drying and odor control

Rapid snowmelt, intense rainfall, frozen ground, aging drain lines, and root intrusion can increase the risk of sewer backups throughout Carver County. Because wastewater may contain bacteria and other harmful contaminants, avoid direct contact and keep children, pets, customers, and employees away from affected spaces.

We communicate clearly with homeowners, landlords, facility managers, and business owners throughout the cleanup. Whenever a sewage emergency affects our neighbors, we are ready to help the local community recover quickly, carefully, and safely.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

I called on Sunday morning and your guys were here early afternoon Carlos and Lars Gavin Michel sorry about the spelling of the names set up equipment and started with the water problem and they were back out here next day to take out the carpet and other nessary. Very friendly and explaining how the process works.Great job thanks Jim Pitra

Jim Pitra

I want to say your boys came out and cleaned up my sheetrock and carpet because I had a water leak from the ceiling. Carlos, Luis and Misael. I want to say what a super job they did. They were very professional, very knowledgeable and explained everything to me in detail. I really appreciated that. And then they dug right in and got my place all squared away from the water leakage, cleaned up and everything. They were great so I just wanted to say thank you. Without them I would have been in a definite panic mode. Steven Ness

Steven Ness

Tom at servepro is excellent to work with. Professional, efficient and empathetic to difficult situations.

janelle frechette

We had a pretty good flood of water from the level above in an office building and they were out within an hour with fans, extractors and dehumidifiers. Very professional and very thorough. Came back the next day to check and subsequently came 3 days later to pick up all equipment and verify everything was dry. Great communication and workers.

steve ferrall

Great experience! Very friend and knowledgeable.

Megan Lakemacher

We had a surprise heavy rainstorm that overloaded our sump pump and flooded our basement. We called ServPro and they responded right away. They sent a 3 man team, Curtis and Wazzy, out the next day. And they fantastic! They were very polite. They called ahead of time to announce they're arrival. Then went to work immediately and quickly. I have nothing but high praise for these guys. ServPro have truly amazing and professional teams! Highly recommended!

Paliya Mengkhampeng

Carlos and Gabe are a great team! They are polite, friendly and always had a smile. They explained what they were doing at each visit and what to expect going forward. Because of these two I will highly recommend Servpro to others and also let my State Farm agent know that Servpro has served us right!!!

Maggie Doody

I've had the pleasure of partnering with ServPro Minnetonka for over two years now, and every interaction leaves me thoroughly satisfied. Their exceptional communication, prompt responsiveness, and extensive expertise consistently impress me. Aimee and Dan, in particular, ensure seamless operations and flawless project execution from start to finish. If you're in need of the services they offer, I wholeheartedly recommend choosing ServPro Minnetonka!

Brittany

We had a surprise water leak (aren't they all?) and needed some professional help. Called them early on a Sunday, discussed our options, and settled for an on-site visit for Tuesday. Trevor and Kimon from SERVPRO were there in the early morning to help with our insurance adjuster, walk through the damage, and then immediately got to work. Both did a fantastic job on a very clean demolition, the mitigation set up, super helpful/knowledgeable with questions, and even called me each of the following days before coming out to check on the drying progress. While I hope to never have to call them about another water issue (haha), they made the whole process extremely easy and I would definitely recommend them to anyone. Big big thank you to the whole SERVPRO team and especially Trevor and Kimon. Thanks guys!

David Martin

About Us

Our History

We have been operating in the Twin Cities for over 25 years.  In that time, we have grown from a team of 5 people and two vans at a single location to team of over 30 people, 15 service vehicles and 4 locations throughout the Twin Cities area.  

We are equipped to handle everything from a small residential water damage to large complex commercial losses.  This include everything from flooded basements, water damage from a broken pipe and sewer backups.  We also have a team of specialists trained in fire and smoke clean up.  So whether you had a small stove top fire or a fully involved house fire with smoke and soot damage throughout, we can respond to the clean up 24/7!

SERVPRO of Chaska/Chanhassen became our newest location in early 2020 when Scott Clemente, took over ownership and management of the business with the goal of providing the same exceptional service that we have been providing at our other locations for the last 20 years. 

We are now able to serve the Scott County and Carver County areas long with the broader Minneapolis area with this and our three other locations:

We look forward to continuing to grow with the communities in which we are located by providing exceptional customer service and being active, positive members of ALL of the communities we serve!  Please keep an eye out for us at Fire Department Open Houses, local grand openings and parades! 

Our Commitment to Quality

At SERVPRO of Chaska/Chanhassen quality comes first.  This is part of our core values which state that we will always do whatever it takes to do right by our customers and that our team will always pursue any opportunity to learn and train and improve their skills.  This is evidenced by the over 60 IICRC certifications our team collectively holds.  

We understand that when we walk into a customers' home, they need the job done perfectly and efficiently.  Our 4.8+ rating on Google shows that our customers love our work!  

Highly Trained Technicians And An Investment In Technology

We we arrive on a job site, you can be assured that we are bringing the experience and tools and technology necessary to do the job properly and efficiently regardless of the size of the disaster: 

  • Over 25 IICRC Certified Technicians with over 150 years of experience
  • 15 service vehicles
  • Over 300 air movers and 75 commercial grade dehumidifiers
  • 19,000 square foot warehouse with secured climate controlled storage
  • All technicians have iPads with proprietary software to properly document the loss.
  • New and properly working equipment from thermal cameras, to wood floor rescue mat systems

Full Service Company

As a Minnesota licensed General Contractor, we can handle a job from start to finish.  That means not only cleaning up after fire, smoke and water damage but taking care of the repairs so you can get back to your life!  

We have reconstruction project managers on site and work with all insurance companies.

In addition to being able to conduct repair services, we also have technicians on staff that are certified in bio-hazard and crime scene clean up and mold clean up.

Scott Clemente
Scott Clemente
Owner of SERVPRO of Chaska / Chanhassen

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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