A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Austin & Albert Lea
Our Google Reviews
(507) 396-6644
4.5
(30 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

My project manager, Keyrsten Girlinghouse did an exceptional job at handling the sewer mess in my basement. She was very knowledgeable and has great communication skills. Very kind and caring and when out of her way to make sure I was satisfied. Servpro team members were on the job within a couple of hours of my phone call to them. I commend the whole team for all of their hard work.

Trisha Reynolds

Dee & Cesar cleaned our empty basement to prep for floor & wall painting as part of the entire house remodeling project. They were on time and finished quicker than expected with excellent job!

Bruce Mullenbach

Had an emergency water in the basement situation due to more than 10” rain overnight. Lani and her crew came over right away and got started. Did a great job getting rid of the water and cleaning up. Kudos!

Jason Johannsen

Servpro of Austin did a wonderful job of cleaning

Minha Mae

New customer, so far, good!

Gerri Meyer

Mike Thorson responded to our water leak and damages super quickly on a late Friday night...pure awesomeness! Crew guys Matt & Dustin knew their jobs and did it with integrity & respect. All of them were considerate to our emotions in trying times. I'll put them 1st in line if anything happens in the future. Thank you Serv Pro!!!

Valerie Eichler Lair

Mike Thorson and his crew did a fantastic job with our flood clean up. Cedar River flooded on June 22nd 2024 and shortly after Mike was there and reassuring us things were going to be alright. Hard to believe how amazing these guys were. Highly recommend them.

Dean Anderson

I called for possible Mold Remediation Service yesterday, Monday 15th…Mike called me right back and met me at our Townsend house. He did a thorough evaluation and estimated the needs of the job. They came with a full crew, today, July 16th and got the job done. Very impressed with the promptness and professionalism of Mike and his team. Lani did a great job explaining the required forms and what the job entailed. I highly recommend this team for any water damage, carpet removal, etc, jobs. So I will definitely use them again! Randy Dacquel

Randy Dacquel

Mike and Lani did a awesome job! Keep me in contact with all of what was going on. Very pleasant and helpful. Thanks Mike and Lani. Liz Buscher Algona iowa

Liz Buscher

About Us

SERVPRO of Austin & Albert Lea specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Austin & Albert Lea can also mitigate mold and mildew from your home or business. Our team has been serving our community since 2019.We also serve Freeborn, Faribault, Mower, and Fillmore Counties.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Austin & Albert Lea.

SERVPRO of Austin & Albert Lea understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Jeffrey M. Short, Anne M. Ellingson-Short, Bethny A. & Justin P. Short
Jeffrey M. Short, Anne M. Ellingson-Short, Bethny A. & Justin P. Short
Owners of SERVPRO of Austin & Albert Lea

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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