Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of West Sterling Heights we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
I was happy to see Servpro on the list of suggested vendors, after my basement flooded. I've always received kind, helpful, professional service from ServPro and this event was no different. Good job, ServPro!
Prompt, effective and professional
Quick and professional service. Was extremely pleased. Polite and well trained staff IMO.
Recently I had water damage to my laundry room, kitchen and basement ceiling due to a washing machine discharge hose coming loose from our wash tub. I called the SERVPRO Team of West Sterling Heights and within about an hour they were here with their crew to start the drying (mitigation) process. I've been nothing but impressed with how everything is being handled in terms of SERVPRO working with my homeowners insurance to handle this claim. Some of the guys I would like to mention (and I'm sure there were others) are Gavin Ascroft, Tyler Wagner, Austin Bedner, Jon Paul Gaffke on the mitigation team. I'm currently working with Robert Tapert on the reconstruction cost of the claim and he's been fantastic, keeping me updated on the cost of the reconstruction. I can't recommend these folks enough. They've been great. If I had to use one word to describe this team, it would be PROFESIONAL.
The technicians were punctual and worked efficiently throughout the project. They made a difficult situation much easier to manage.
The crew showed up with a truck full of equipment within 30 minutes of my call. They started to work drying the flooded rooms of my house immediately and continued until they were satisfied they were done. They left enough heavy duty drying fans and dehumidifiers to dry it all in five days. Great job!!!
Gavin and Carter were the absolute best and left our home so clean after the demo. Highly recommend !!
I cannot recommend Servpro enough! When my basement flooded, they were incredibly quick, responsive, and reasonable with their services. The team was so understanding and empathetic given the severity and stress of the situation. A huge special shout-out to Carter and Quentan—they were absolutely amazing. They went the extra mile to ensure everything was taken care of properly, handling the entire job professionally and with so much kindness. Thank you for turning a stressful disaster into a manageable experience!
I can't begin to tell you how pleased we are with the work of Gavin and Mike. Their work was fast, complete, and cleaned up everything along the way. They helped to make a miserable situation much more tolerable. You are lucky that they are part of your team!
