A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Southeast Grand Rapids
Our Google Reviews
(616) 977-9800
4.8
(51 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

We had William and Jordan out to our house after a pipe burst. They got here very quickly, they were both so friendly and professional. Very courteous and knowledgeable. Helped me understand every step of the way. This sounds like a cliche but 10:10 would recommend. They were awesome. I’m 100% confident in their service and the info they gave me.

Brandon Wymer

The workers Jack Denali and Hunter were very.professional and kind... appreciate them!

Sue Howard

We had a tub overflow causing significant water damage in multiple rooms and levels. I called Serve Pro SE Grand Rapids and they had someone at our home within 30 minutes to survey the situation and a crew there within an hour to minimize the damage and start the drying out process. They worked into the evening on a Friday night and checked in daily to measure progress. Their teams have been amazing, so responsive, helpful and thorough. They have also worked very well with our insurance company to make things smooth. There quick response significant limited the damage and our cost. Highly recommend them when your emergency hits.

Dan Bazuin

Had a major flood in the main level of our townhouse. ServePro responded immediately and went to work cleaning up the water. The construction side of the company took over the repairs and did an AMAZING job. Rob, Doug and the team went far above and beyond I would expect. They kept in touch constantly and I couldn’t have asked for better service. Looks like “It never even happened”.

BLAIR CRAWLEY

We had a massive water overflow after 5:00 on Friday. Servpro came over right away to set up fans and dehumidifiers. They came daily for 6 days to check on the drying process. We are so pleased with Servpro and the services provided.

Marilyn Westhouse

The Servpro team arrived at my home to clean water out of my basement. Denali, Don, Nate and Trent were very professional and friendly. They cleaned the mess up very quickly. Thank you

Joe Tietema

Jack Nite and Denali Olmo were at my home to do some removal work after some water damage. They did an excellent job. Clean and neat removal of wall board, hardwood and tile flooring.

Robert Singer

Team was consistent and kind! They were attentive to my questions.

Ellen Mishler

Denali and Jack worked as a team to safely and securely package up the contents of our cabinets so that replacement cabinets can be built and installed. These young men were exceptionally careful with our china and other cabinet contents, but moreover, they were just really nice guys. While they worked, they kept me company just chatting about all kinds of things. I hope it made the work less tedious for them. It sure made my day to chat with respectful, fun, happy people for a change. We need more of those kinds of interactions! Because of Denali and Jack I am anticipating a smooth process for the rest of this restoration project. They set the tone well.

Pat Schemmel

About Us

At SERVPRO of Southeast Grand Rapids, we understand that fire or water damage can be overwhelming, disrupting your home, business, and daily life. Our mission is to restore normalcy as quickly as possible, making it "Like it never even happened."

Specializing in the cleanup and restoration of residential and commercial properties, we handle damage caused by fire, smoke, water, mold, and mildew. No matter the size of the disaster, our team is equipped to respond swiftly and effectively.

Our highly trained professionals undergo rigorous, ongoing training at SERVPRO’s corporate training facility and hold IICRC industry certifications, ensuring expert care for your property. As part of a nationwide network of franchises, we have the resources to tackle any restoration challenge.

Need service for your home or business? Call us today!

SERVPRO®—Trusted in cleaning and restoration since 1967.

Theodore T. Brummel
Theodore T. Brummel
Owner of SERVPRO of Southeast Grand Rapids

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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