
Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Rochester we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide


What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.


Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.


Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.


Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
A HUGE thank you to frank and his team that came to our house.They were compassionate,considerate,knowledgable and able to get the water damage fixed in less than two hours.Not only are they experts in what they do,but they saved my family from huge headache and worry!
They are the most professional company I’ve ever dealt with! Jaimey and his partner were awesome, truly concerned about us and getting the job done right. We would highly recommend their service again. Fast and complete, and kept us informed thru the job! Thanks again, Kerry & Barbara
Exceptional service. Professional, kind, caring, efficient and thorough. Would highly recommend. James and his team treated our home like it was their own. We were very pleased with the care they took.
Servo pro is great and really got the job done! I had a pipe burst in my basement. They came out super quickly. With their help, we didn’t lose any of our old photo albums that we were afraid were ruined. They also Took care to make sure everything was done, so there would not be any further issues with mold in the future as a result of the water. Cannot recommend them enough!!! Thank u!
I am so impressed with the workmanship of this company. After the floods and water damage to my parent’s basement, the crew were fast and efficient. AAA+++
Had a sump pump stop working during a rain storm. While staying our friend’s house. We called Servpro of Rochester. The person we talked to promptly helped us out! And took care of the issue fast! Thank you again!
I had a sump pump loss in my basement And called Servpro they were so quickly to respond so professional and explain things very answer all my questions And after they were done with Remove the carpet and pad and baseboards. They cleaned up after themselves and Super friendly if I ever had a water damage loss again I will definitely be using Servpro of Farmington and Farmington Hills thank you Servpro.
Helped make a disaster bearable. Efficient and professional. If I needed flood services again, Serv-pro would be who I called.
I am so please with the quick response. The service was excellent. James was extremely knowledgeable and took the time to answer my questions. I would definitely use them again and have recommended them to family and friends. Thank you for a stressful situation much easier, your professionalism is outstanding!
