Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Oak Park / Ferndale
Our Google Reviews
(248) 246-0790
4.8
(60 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage water is one of the most concerning of all contamination. In the event, you find yourself in this position it is wise to call a professional company like SERVPRO to come in to clean and sanitize. Technicians use specialized machines, cleaning tools, along with disinfectant. Sewage will always be considered horrendously uninviting due to what it may contain. Bodily waste alone which can cause pathogens. Odor from sewage is bacteria. Material objects like carpet are normally discarded to ensure the healthiest outcome. Keeping your home or business clean and free from harmful germs is the ultimate goal and purpose of why SERVPRO is in business to serve you.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

SERVPRO of Oak Park/Ferndale was GREAT! they were in communication every step of the way. Cory and Dan made me feel at ease throughout the process. I would highly recommend them top anyone who needs their services

Jon Steinhouse

Dan, Josh, and Al were extremely professional and efficient during a stressful time with a basement water leak. They communicated the problem in a way that I could understand it and took care of things extremely quickly and cleaned up after. Plus they were just really nice guys. Highly recommend

Erica Brockberg

From interacting with Erick on the restoration to working with Jack Pesha on the scheduling of the reconstruction, I couldn't be happier with the results. My kitchen looks exactly the way it did (maybe even better) than it did before the leak. Both went above and beyond to make sure I was happy with all the work.

Rob Birnbaum

ServPro was quick on the scene, early in the morning of our house flood and got right to work from the get go. Daniel was very helpful in explaining the process and getting his team to work on boxing up all our items and moving them out promptly once the PODs were ordered to our house. At this juncture, ServPro has completed the Mitigation process and we are comfortable enough to now move forward and use them in the Recon portion of our house restore.

Edgar Villanueva

They arrived same day as contacted and also showed up on time. Courteous, knowledgeable and friendly. Very responsive

deborah zukin

Great customer service and saved me money! This was the easiest part of dealing with a roof leak. I had water damage to a small spot in my 2nd floor ceiling that occurred months ago, I ended up getting a new roof and then had a mold inspection conducted by a 3rd party afterwards to determine next steps. The mold report did not find signs in the air, but still recommended remediation. I called ServPro of Ferndale to get a 2nd opinion and help on next steps. Gino looked at my mold report, came over the next day looked at my concern, went into my attic and gave me an honest opinion. Thank you!

Tedd McEachern

Amazing, friendly and informative team. Very professional and helpful for my family during our time of need. Packing our belongings with care and helping organize our things really took a lot of stress off us in a stressful situation. Thank you again Servpro! Highly recommend! 5 stars 🌟

Sara Spunky

Hands down best provider for service with anything dealing with all issues surrounding any type of home issue or loss. Very professional and friendly, helpful and honest. I wish to never have to use this type of service again but if I do I will definitely call this team again. 10/10 id give 50 stars if I could

Anthony Cascioli

Erick and his team were incredible in the process of getting our home dried after a pipe leak. They were communicative, educational, and responsive to all of my questions. They got the mitigation tools into our home quickly and took care of moving furniture / flooring / cabinetry all in-house which made scheduling much easier. And, they handled communication with my insurance company to make sure that we received coverage for the work being done. Thank you all!

kelsey dean

About Us

SERVPRO of Oak Park/Ferndale has been family owned and operated since 2009.  Active in the community and holding memberships with numerous organizations such as Ferndale, Berkley, and Royal Oak Chambers of Commerce. Carrie Fanelli is passionate about providing you with 100% customer satisfaction and earns repeat business from every customer. Paul Fanelli's 30 years of construction experience brings immeasurable value to the SERVPRO team. 

SERVPRO of Oak Park/Ferndale specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Oak Park/Ferndale can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Oak Park/Ferndale.

If you would like to schedule service for your home or business, please call today! (248) 246-0790

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Carrie Fanelli and Paul Fanelli
Carrie Fanelli and Paul Fanelli
Owners of SERVPRO of Oak Park / Ferndale

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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