Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Muskegon
Our Google Reviews
(231) 733-7601
4.8
(193 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are not only intensely stressful but also pose significant health hazards and can inflict rapid, severe property damage. Recognizing the critical nature of these events, SERVPRO of Muskegon is prepared to respond immediately. Our certified technicians understand the urgency and are professionally trained and fully equipped to address a wide range of water contamination crises. This includes everything from septic system failures and severe toilet overflows to burst pipes, main sewer line backups, and any incident involving contaminated black water.

No matter how large or complex the problem, we are the trusted name in the Muskegon community for comprehensive sewage cleanup and restoration. We strictly adhere to the rigorous IICRC S500 industry standards, ensuring every step of the cleaning and sanitization process meets the highest benchmarks for safety and quality. For your convenience, our experienced team will also assist with coordinating your insurance claims, helping to make the recovery process as seamless as possible during a difficult time. Our ultimate goal is to provide exceptional service and restore your property so thoroughly that its "Like it never even happened."®

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

I was very impressed with the service and attention to detail that Landon and Jesse showed while working at my house and appreciate their hard work!

St Matthew Christian Childcare

Nik and Johnny are truly the best and most genuine people around. They came into a not great situation and did everything in their power to help us restore our basement. They were so thorough with the restoration but also explained everything with such care They truly went above and beyond. I will always be grateful for them.

Kayle Ogrodzinski

Our post reconstruction crew of Colton, Nick and Ben did a very good job of removing scaffolding, floor protection and containment plastic sheeting. Friendly, professional, and hard working. Cleaned up construction dust , etc., placed furniture as asked and even re-hung pictures after cleaning. Very satisfied!

Richard Harder

Wow, just wow! Never in my wildest imagination did I think I would need their services. A.J. and Keagan arrived in the morning, assessed the situation and went straight to work. Answering all my questions with patience and kindness and explaining the process as they worked. Very efficient, clean, polite and on task. In a nightmare situation they definitely made me feel much better. Thank you to both of you.

Linda Kunath

Today Nate and Corbin came to our house to do some semi- temporary repair on the inside and on the outside of our house. Both were punctual, polite, and informative. They were also very careful to not cause any further damage inside or outside. In fact, they went so far as to lay down a plastic runner on the stair steps and down the hall. They also took care to remove debris. This repair will be covered by insurance, so I have no idea what the final cost will be.

Laurel Reinking

Liam, JR and Landon were great to work with. Very courteous and professional.

Joan Peterson

Colton and Jesse came To my house to do a complete finish with cleaning rugs in the basement area and stairs. The job was done well done professionally as I would expect anyone to do it. I would always recommend these two gentlemen and I mean gentlemen for their work at any time, thank you Ed Wantuch

Edward Wantuch

We recently had water damage in our home, and Servpro did an amazing job helping us through a very stressful situation. Landon was especially impressive. He was calm, knowledgeable, professional, and took the time to fully explain the entire process to us. Having him there throughout the process really helped alleviate a lot of our stress. The entire crew was efficient, hardworking, and respectful of our home. A huge thank you to Perry, Hunter, Olivia, Nick, and Alex as well. We truly appreciate everything this team did for us and would highly recommend them!

Holly Jacobson

Tony and Alex from the Muskegon SERVPRO location were amazing!! They arrived incredibly fast with positive and fun attitudes. They were very respectful, set up quick and explained every step as they went. They were thorough, followed up daily and made sure that our emergency needs were met to our standards!! I highly recommend SERVPRO and specifically Tony and Alex when it comes to an unexpected leaking fridge waterline that soaked down through your very new basement insulation and drywalled ceiling...as we experienced. Thank you SERVPRO for your outstanding employees and service.

Rachel Coone

About Us

SERVPRO of Muskegon is Here to Help® when a disaster disrupts your life. We specialize in the cleanup and restoration of residential and commercial properties after a water, fire, or smoke damage. SERVPRO of Muskegon also handles mold damage restoration, sewage cleanup, biohazard cleanup, and vandalism cleanup. We understand the stress and worry that comes with these disruptions and our goal is to help minimize the interruption to your life and make it "Like it never even happened."

Our restoration technicians are highly trained in property damage restoration. They receive ongoing and in-depth training to maintain IICRC-industry certification. This focused education builds their expertise in water, fire, mold, crime, trauma, and biohazard cleanup.

Needing to schedule service for your home or business? Please call us today!

Joshua A. Ingersoll, Dean M. Dingman, Eric D. Chesser
Joshua A. Ingersoll, Dean M. Dingman, Eric D. Chesser
Owners of SERVPRO of Muskegon

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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