Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Grand Traverse Area we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
Krista and her partner did a phenomenal job in a home that was in sad shape. Wow! That’s all I can say. Highly HIGHLY recommend. Thank you for such a wonderful job.
Ryan and his team were wonderful! My builder’s plumber flooded my new home that was nearing completion and my wood floors were destroyed. Ryan worked with my builder and got them to cover all costs to remove and replace the flooring. Very friendly and easy to work with. Highly recommend!
ServPro team promptly came to the rescue during our basement flood. Professional, communicated clearly, and respectfully cleaned up after themselves. Thank you!
Servpro staff and management were great to work with, friendly and patient in a stressful situation. We haven’t received invoices yet, but from a personable aspect, they were great and very professional - thanks!!
Gone for the weekend came home to a toilet that had been running since we left. Flicked the handle and it stopped. Water in bathroom, bedroom and some in living room, ugh! Called Serv Pro and Cameron and Ryan came out the next day. They set up a dehumidifier and five different fans to dry things up. Cam came to the house two other times to check things out. 8 days later we were dry. Ryan came and took out the dehumidifier and the last fan, we are dry now, yay!! Serv Pro did an excellent job! Wouldn’t hesitate to call on them again, although I hope we never need them again.
ServPro was fantastic to work with! Ryan and Cameron went above and beyond to make sure the job was done thoroughly and correctly. My crawlspace is clean and mold free! Very friendly, prompt at answering any questions, and just a smooth process all around. Highly recommend!
Traverse City Servpro deserves more than the five stars allowed on this survey. They did a fantastic job. The project manager and his crew were skilled, professional, and supportive. They kept in touch throughout the clean-up process and sent pictures of their work. They explained their process, so we would know what to expect. The damage to our home was very upsettng. but they helped us cope with the cleanup and made it tolerable. LLC
Our whole basement flooded on December 25, 2024. It was a real mess. Serv Pro came in the next day and began cleaning everything up completely. They had to also cut all the drywall around the whole basement, 2 feet up from the floor as the water had damaged the lower part of the drywall as well. The industrial size fans they used to dry any remaining minor moisture, was amazing. They did an exceptional job getting everything cleaned up. Once we finally received the check from the insurance company (which was a nightmare dealing with), the reconstruction started. All the drywall was replaced, patched, painted, new flooring was put in and than Serv Pro came back to clean up everything again from the reconstruction . It was like a brand new basement again. They did an AMAZING JOB and we are very happy with the end results.
Awoke to water in our basement on a Monday morning and within 2 hours a crew from ServPro were at our house extracting water and dealing with the problem. Both Cameron and Cory were professional in their interactions with us and conscientious of how they brought equipment through our house down to the basement and handled our furniture and belongings. Preston was responsive in getting a crew to our house quickly and to scheduling requests I had as equipment was here for several days. Also, Keith the owner was great to work with regarding the billing. Highly recommend Traverse City ServPro!!
