About Us
SERVPRO of Dearborn & Dearborn Heights Southeast is available anytime you need help, 24 hours a day, including weekends and holidays. Call us for your residential and commercial cleanup, repair, and construction service needs.
Here to Help® 24/7
About Us
Since 2007, SERVPRO of Dearborn and Dearborn Heights has been helping residential and commercial property owners in metro Detroit recover from fires, floods, and storm damage. Our top priority is minimizing the disruption to your life or business. Our locally owned and operated franchise makes it "Like it never even happened." 24 hours a day, 7 days a week.
Our technicians are trained and accredited by the industry governing body, the Institute of Inspection, Cleaning and Restoration Certification (IICRC). Each crew member undergoes extensive training in various cleaning and restoration specialties including fire & smoke restoration, water restoration, structural drying, and microbial remediation, just to name a few. We also hold certifications for mold remediation and biohazard cleanup. A partial list of our accreditations is below.
The SERVPRO of Dearborn and Dearborn Heights franchise is owned and operated by long time Dearborn resident, Maureen Winfree. Maureen is active in the community and dedicated to its well being. In 2017, the Dearborn Area Chamber of Commerce recognized her for 10 years of service to the city. In 2021, Winfree was again recognized by the Chamber for her operations during the Covid-19 crisis. Her team provided virus disinfection and sanitation services to city buildings, including a 1,000,000 square foot senior living facility and the Dearborn Fire Department's Covid Vaccination Task Force Headquarters. She has also been honored for her community service with the Dearborn Goodfellows, an organization dedicated to ensuring Christmas for Dearborn families, and the Dearborn Firefighters Burn Drive which helps children impacted by fire.
If you would like to schedule service for your home or business, please call us today.
Service Area
Certifications
- FSRT - Fire & Smoke Damage Restoration Technician
- UFT - Upholstery & Fabric Cleaning Technician
- RRT - Carpet Repair & Reinstallation Technician
- OSHA - 10-hour General and/or Construction Industry Training Program
- CCT - Carpet Cleaning Technician
- HST - Health and safety Technician
- SCT - Subrogation Claims Training
- ASD - Applied Structural Drying Technician
- CMT - Commercial Carpet Maintenance Technician
- OCT - Odor Control Technician
- WRT - Water Damage Restoration Technician
- RRRP - Lead-Based Paint Activities and Renovation
- IICRC Certified Firm
- AMRT - Applied Microbial Remediation Technician
Awards
- President's Gold Award for Outstanding Sales Performance
- Director's Silver Award for Outstanding 2015 Sales Performance
- SERVPRO Double Volume Award
- 2015 Double Volume Award
- President's Silver Award for Outstanding Sales Performance
- Outstanding 2016 Sales Performance
- Director's Bronze for Outstanding Sales Performance
- Highest Percentage Growth
Affiliations
- The American Red Cross
- Dearborn Area Chamber of Commerce
- Dearborn Goodfellows
- Southeastern Michigan Association of Fire Chiefs
- Institute of Inspection, Cleaning and Restoration Certification - IICRC
What our
customers are saying
Servpro is very knowledgeable as to what to look for in certain emergency situations. They will tell you what to expect even though you can't see what's developing. They also know how to remediate such situations very well. Highly recommended
100% recommend!! Maureen and her team are incredible, they’ve done so much when a tragedy happened, helped me in ways I couldn’t imagine and went WAY above and beyond my expectations! They were clean, efficient and helped me through one of the worst moments of my life. I will absolutely use them again!!
Maureen, Cameron & Annette did an awesome job after a renter left our house in the worst shape I've ever seen. They were honest, dependable and dealt with an impossible job in a very professional manner. They made the whole process easy and our house is as good as new. Thank you!
Maureen and her team were wonderful during one of the hardest times in our lives. They were caring, punctual and fast.
I recently had the opportunity to work with ServPro of Dearborn, and I couldn't be more impressed with their service. From the moment I reached out for assistance, their team was prompt, professional, and incredibly efficient. Communication and Responsiveness: The team at ServPro of Dearborn was excellent in their communication. They responded quickly to my inquiry, explained the process thoroughly, and kept me updated every step of the way. Their responsiveness was a huge relief during a stressful time. Expertise and Efficiency: The technicians arrived on time and were clearly knowledgeable about their work. They assessed the damage with great attention to detail and used state-of-the-art equipment to address the issues. The restoration process was handled swiftly and effectively, which minimized further damage and disruption. Quality of Work: The quality of the work performed was outstanding. They managed to restore my property to its pre-damage condition with impressive results. The attention to detail and care taken throughout the process was evident. Professionalism: The entire team was courteous, respectful, and professional. They took the time to answer all of my questions and ensured that I was comfortable with each stage of the restoration. Their commitment to customer satisfaction was apparent in every interaction. Overall Experience: My experience with ServPro of Dearborn was exceptional. They transformed a potentially overwhelming situation into a manageable one with their expertise and dedication. I highly recommend their services to anyone in need of reliable and high-quality restoration and cleanup. Thank you, ServPro of Dearborn, for your outstanding service!
I recently had a flood, and the crew was quick to respond and removed my old carpet, sanitized the area, and even removed some of the damaged furniture and discarded it for me. Thank you ServPro!!!
I can’t thank Maureen and Annette enough for their help. I called them Friday night, and they came out Saturday Morning!! Thank you so much ladies!!!
Maureen and her team were empathetic and so caring when my basement flooded. She treated me like family, as opposed to a service or a transaction. I am grateful for her swift response and effort she put in. Thank you Maureen!
Swift and excellent service