Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Big Rapids / Fremont we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
By far one of the best companies, with an amazing crew! Very professional! Very organized. Very detailed. Not only did they care about our personal belongings, they cared about our emotions and made sure we were okay with processing the loss of our belongings. Joel made sure all of my concerns and worries were taken care of. Joel gave me comfort knowing, they were there to help us. He reassured us that it wasn't our fault. And shined light on the problems that we didn't even know we were going through. Logan and William the labeled and packed all of our belongings that we were able to keep. They were gentle with all the objects. Logan saw me staring at the house and sky. He took a moment to check on me. He helped me process what I was going through mentally with the loss of the house and personal property. Never imagine being in this position, but I'm beyond blessed to have their services. I would recommend this company to EVERYONE! They go above and beyond the services that are available. I pray the company knows how valuable these men are! Truly blessed!!
I am so happy I went with servpro BR / Fremont. They were on the ball with calling me back, sending an inspctor, getting me a quote, and doing the repairs. They had the job completed in the same time it took other companies to get me a quote. I am very pleased with all of the workers involved in the process. I was debating on doing DIY mold removal in the attic. After seeing the quality job and the amount of work that went in to remediation I am so glad I didn't do it myself. And there price was better than the other quotes I received.
I would like to give a huge shout out to our project manager, Joel. He honestly went above and beyond with communicating every single step for our water damages. What is still a very overwhelming situation, he talked to us every step of the way, and did not make us feel stupid or silly for asking questions that would probably be normal every day questions for him, but new situations for us. He handled our home with utmost care. Thomas and Logan were also really great to work with. We appreciate your team so much. Thank you for taking a very difficult situation, and handling it with professionalism.
I have had two interactions with Servpro in two different states and I have nothing but good things to say about Servpro. Most recently I had a young man named Joel Rose come to my house for an inspection and estimate, he was very professional and did a great job. I will be using them to remedy my issue. If I need further assistance I definitely know who to call ,,,, Joel Rose and Servpro in Big Rapids Mi.
I would highly recommend this company and definitely use them again if ever needed. Our basement flooded and they were here so quickly/same day! Adam was amazing at keeping us updated and was very thorough. Adam and his team were wonderful to work with and we appreciate all their help!
Adam was absolutely amazing. He came out to give the estimate very quickly and had a team in within a couple days to start the work. They also had to take out a step on my stairs to get the mold and Adam replaced it even though it didn’t fall under his job description. Great service!
Would definitely use this company again. Basement flooded and they where here within an hour easily! Immediately took over and put me at ease. We were able to sit back and let them do everything needed. Not only clean up but setting equipment, and walking mats over flooring. Plus the DAILY communication thru the whole process, and they communicated with our insurance as well. High props to.. Joel, Adam, Will and Austen.
Tony/Adam and crew were amazing! Everyone was knowledgeable, respectful and friendly. Even though my basement was flooded, they made the experience bearable. What an amazing crew.
Let’s be honest - nobody wants to have to see these guys lol. It was no pleasure of mine to meet them under the circumstances we met. HOWEVER, I’m so grateful that Adam and his team were the ones we called to help us clean up the mess from our sump pump failing, flooding the basement to our new home. I couldn’t have asked for a kinder, more empathetic group of guys. They took their time cleaning up our home. They were careful and cautious of all our belongings, constantly checking in with us during the cleanup process to ensure they remained courteous of our expectations. They were very mindful of our young children, and did what they could to keep the noise down to allow them to sleep in the middle of the night. They treated our home the way they would have treated their own homes, you could tell. I would recommend Serv Pro to anyone who needs restoration done in an emergency. It’s never a fun experience, but if you have to go through it, go through it with a group of people who care. I hope to never have to call them back lol, but if I do, I know I’m in good hands with Adam and his team. Thanks for everything, guys! 😊
