Meet Our Team

Our hard working team provides excellent customer service and quality work. SERVPRO of Portland's staff and crew members have years of experience, training and the knowledge to get the job done right making it "Like it never even happened."

Jared Lamey is the President and Owner of SERVPRO of Portland, South Portland, Biddeford-Saco and The Sebago Lake Region, where he leads with a strong belief in the power of a family-style business culture. SERVPRO of Portland, South Portland, Biddeford-Saco and The Sebago Lake Region has grown into a trusted name in restoration and reconstruction known not only for technical excellence but also for its people-first approach.

Bridget has been with Team Lamey since 2013. She started as an Administrative Assistant and quickly worked her way up to Billing Manager and most recently as a Large Loss Sales and Support Specialist. Bridget has been instrumental in the growth of our company, working closely with residential, commercial and large loss customers and adjusters. She adds a new vision for SERVPRO of Portland, South Portland, Biddeford-Saco & The Sebago Lake Region that is going to further our commitment to our clients, customers, and employees in the years to come. In her spare time she enjoys spending time with her family, she is the middle child of 9 siblings. She enjoys the Maine summers, going to the beach and playing disc golf. Bridget has a rescue cat Whitmore and enjoys going for walks with her Sheep-Doodle Pippen.

Mary joined our team in the Fall of 2018. She has been a great asset to our team managing the office and taking care of our HR needs. We love that her candy bowl is always full in the office. When not working at SERVPRO of Portland, Mary enjoys outdoor activities with her family, hiking, biking, kayaking, snowshoeing and traveling anywhere with her "sisters".

Katrina has been with SERVPRO of Portland since 2008. She has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage & Restoration, Applied Structural Drying and Fire & Smoke Restoration. Katrina has developed great relationships with our customers and has excellent communication skills. In her spare time, Katrina enjoys hanging with friends and boating on Sebago Lake.

Jim Francoeur joined our team in October 2015. Jim manages our construction services division for our Portland office. Jim brings 30+ years of experience specializing in insurance claims in Maine. After mitigation work has been completed, Jim will begin the reconstruction process in your home or business to get your property back to its preloss condition.

Dylan joined our team in October 2015 and works closely with customers and contractors while supervising both residential and commercial reconstruction jobs. Dylan is motivated and hard working and we couldn't be luckier to have him on our team. In Dylan's spare time he enjoys fishing, fishing and more fishing.

Tony Bessey joined SERVPRO of Portland in 2021 and has been a great asset to the our team. Tony is IICRC certified in Water (WRT), Fire & Smoke (FSRT) and Carpet Cleaning (CCT). He lives in Westbrook with his family. In his spare time, Tony enjoys fishing, fishing and more fishing.

Brandon Booth has joined Team Lamey as a Project Manager, bringing with him a strong work ethic, a commitment to excellence, and a results-driven approach to every project he leads. With a background in restoration and project coordination, Brandon excels at managing timelines, resources, and client expectations with precision.

Justin joined our team in December 2023 and has been an amazing addition to our team. He is a quick learner and has successfully passed his IICRC certifications in water and in fire. In his spare time, Justin enjoys fishing, playing softball and hanging with his son.

Rob Burton is an experienced Large Loss Project Manager specializing in the oversight and recovery of complex property losses. With a strong background in disaster response and restoration project management, Rob leads cross-functional teams to deliver timely, cost-effective solutions for high-value insurance claims and catastrophic events.

Christina started working for SERVPRO of Portland in August of 2020. Christina works closely with our reconstruction team, customers and sub contractors. If you have a question for the reconstruction team, Christina is your go to person to get the answer. Christina has an amazing attitude, has one of the best work ethics around and delivers amazing customer service to our customers.

In Christina's free time she enjoys spending time with her 8 year old son. She also has 2 dogs, Maxine and Penny and 1 cat named Ramsey.

We welcomed Megan in October 2022 when we acquired the Biddeford-Saco franchise. Megan has been a huge asset to our team and recently took on the Job File Coordinator position in our office. We are so lucky to have her! In Megan's spare time she loves hanging with her adorable baby Paisley, taking her swimming which is her favorite thing to do. Meg also enjoys hanging with her friends, family, husband Jeff and chocolate lab Gunner!

Holly has been a member of the SERVPRO of Portland team since August 2012. Prior to joining SERVPRO, she spent 12 years in the property management industry, giving her a deep understanding of the challenges property professionals face. Today, she works closely with property managers and facilities directors, serving as their trusted resource for both emergency and non-emergency restoration services.

Holly holds certifications in Water Damage Restoration and Fire Restoration from the Institute of Inspection Cleaning and Restoration Certification (IICRC), reflecting her commitment to industry knowledge and best practices.

In addition to her professional work, Holly is active in the regional business community. She serves on the boards of the Maine Real Estate Managers Association (MREMA) and the Westbrook/Gorham Chamber of Commerce. She also contributes her time to the Membership Committee for the Maine Real Estate & Development Association (MEREDA).

Kelly has been a dedicated member of SERVPRO of Portland since March 2007. Before transitioning into her current marketing and outreach role, she played a vital part in the office team, handling HR responsibilities, invoicing, and estimating—giving her a well-rounded understanding of the business from the inside out.

Today, Kelly focuses on building strong relationships with local businesses in the Windham, Gorham, and Portland areas. She is deeply involved in the community, volunteering with the Sebago Lakes Region Chamber of Commerce?.

Kelly’s commitment to both clients and community makes her a key contributor to SERVPRO’s ongoing success.

Kelly enjoys spending time with her family and two standard poodles Ella & Nova.

Rick joined the SERVPRO of Portland Marketing Team in November 2019, bringing with him a strong focus on relationship-building and customer service. In his role, Rick works closely with commercial clients to develop customized Emergency Ready Profiles (ERPs), helping businesses prepare for the unexpected and minimize downtime in the event of a disaster.

With a career rooted in trust, communication, and long-term connections, Rick’s genuine approach has consistently kept him top of mind with clients and colleagues alike.

He lives in Standish with his wife, Sue, and their two dogs, Lucy and Bella.

Kyle rejoins our team as a hard working & dedicated employee. Kyle's previous experience with our team made it an easy transition for him to jump back into the busy schedule, helping those affected by water and fire damage. Kyle has been instrumental in working with businesses disinfecting against COVID-19. Kyle has his water (WRT) and Fire (SRT) IICRC Certification.

Ashley joined SERVPRO of Portland in January 2021. In her short time with us she is has proven herself over and over. She is motivated, works fast, always willing to help her teammates and has the most infectious laugh.