Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Sparrows Point / Essex / Chase
Our Google Reviews
(443) 231-6372
4.9
(21 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Sparrows Point / Essex / Chase we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

My home was hit by a tornado and had the roof torn off and severe water damage. Servpro Perry hall was out same day helping me figure out next steps. They helped with my insurance company (which was a battle, ugh State Farm) Stephanie is amazing. The whole team was great about communicating and were incredibly through. They gave me my house back even better than before the tornado. Photos are some before & after.

katie blazucki

Great customer service, the crew that came out was so knowledgeable about what needed to be done . Thank you

Jessika Gordon

Stephanie and her company are a godsend. She responded to a plethora of emails and made me feel calm about the huge project that was before me. The cleaning of 2 sorely neglected bathrooms and removal of moldy ceiling in one gave us a new start and we are forever grateful. Thank you so very much!!!

Ann Pupjak

Professional, through, efficient everything you need when your basement gets turned into swiming pool. I can't praise the crews and supervisors enough. I've had experience with water leaks before but I've never had better service or a more positive experience under the circumstances especially having this issue occur over Christmas and New Year holiday. Thanks for all your hard work. Roscoe May

Roscoe May

Every staff member or worker that I had contact with was extremely professional and did a fantastic job. They handled my insurance claim and took care of every last detail the moment they came to my home. They made the entire process, from clean-up to restoration, so easy for me. They made what could have been a difficult situation entirely a stress-free experience. I would not hesitate to recommend them to anyone in need of their services.

Arthur Frank

As you can see by their reviews, this location goes above and beyond with their customer service and work service. I can't thank enough for Jessika and Francis for the top-notched customer service I received when my water heater went up and flooded my entire basement. They were professional, prompt and thorough. Francis went above and beyond with the care of packing up my basement belongings and reassuring everything was safe/ secure. Thank you!

Adri Cezar

This was by far the best experience we could possibly have had! From the very beginning Stephanie assured us they could get us back to normal. We were devastated by a tremendous flood from a burst supply line. The entire first floor and finished basement had lots of damage. John's crew were fast, professional, and proceeded to mitigate the water damage quickly. What could be saved was safely and securely packed out. After their equipment was removed we then were faced with reconstruction. John again lined up the best workers I've every seen. Every crew that came in was polite, helpful, and expert craftsman. We couldn't be more pleased with all of the advice, recommendations, and assistance with the insurance company that John and his team provided. Highly recommend them for not only damage mitigation but reconstruction as well.

Dennis H

I can't rave enough about how awesome SERVPRO is. My water heater leaked and flooded my basement on Thanksgiving day and they were so quick to respond being a holiday weekend. They were attentive to details, professional, eased all my worries and concerns and did such an amazing job. Francis went beyond the call of duty to assist with getting the mitigation work done and Travis and his partner were so polite and kind and did a great job taking out my damaged floors and dry walls. They also came out daily as promised to check on the equipment that was drying up the basement .I will def be recommending this company to all my family and friends. Thanks SERVPRO.

Maryanne N

I was overwhelmed after my second floor bathroom flooded and caused significant damage on my first floor. My insurance agent recommended SERVPRO and I am glad he did! Everyone was extremely competent, dependable and courteous. The clean up was completed faster than I thought possible. I would recommend this company to anyone who asked!

mary leshko

About Us

In March 2020, John & Debbie Rappazzo, of SERVPRO of Perry Hall/White Marsh, bought SERVPRO of Dundalk/Essex/Chase from Sherman Hill and the franchise became SERVPRO of Sparrows Point/Essex/Chase.

Owners John and Debbie Rappazzo understand the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

If you have any questions in regards to SERVPRO of Dundalk/Essex/Chase, SERVPRO of Sparrows Point/Essex Chase will connect you with its previous owner.

SERVPRO of Sparrows Point/Essex/Chase specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Sparrows Point/Essex/Chase can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Sparrows Point/Essex/Chase.

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO® is the cleaning and restoration brand you know and trust.

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John & Debra Rappazzo

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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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