Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Queen Anne's, Kent & Caroline Counties
Our Google Reviews
(443) 737-8776
5.0
(19 reviews)

Service Areas

Stevensville, MD | Chester, MD | Centreville, MD | Church Hill, MD | Rock Hall, MD | Denton, MD | Ridgely, MD | Preston, MD | Goldsboro, MD

Why Choose SERVPRO® for Sewage Cleanup?

Sewage Problems Need More Than a Mop

A floor drain backs up in a utility room. A toilet overflows after heavy rain. A sewer line slows down, then suddenly sends dirty water where it does not belong. That is not a “throw down towels and hope” situation. In Stevensville, properties near low-lying areas and the Chesapeake Bay Bridge corridor can deal with drainage stress during storm-prone seasons, aging plumbing, and shifting groundwater conditions.

Why Cleanup Needs a Careful Plan

Sewage cleanup involves more than removing visible water. The affected area may contain contaminated materials, soaked flooring, damaged drywall, and odors that settle into nearby surfaces. SERVPRO focuses on containment, removal, cleaning, and drying so the problem is handled in the right order.

That process may include:

• Removing standing sewage water
• Taking out materials that cannot be properly cleaned
• Cleaning and disinfecting affected surfaces
• Drying nearby structural materials
• Checking for hidden moisture behind walls or under flooring

Help for Homes and Businesses

Sewage cleanup in Stevensville can affect bathrooms, basements, crawl spaces, restaurants, offices, rental units, and retail spaces. For a business, even a small backup can interrupt the day fast. For a homeowner, it is the kind of mess nobody wants to “figure out as they go.”

SERVPRO® can help you understand the next step, schedule service, and get your property moving back toward a cleaner, safer, more comfortable condition. 

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

After the terrible experience of having a flooded house due to a cracked second floor toilet tank, we had a great experience with SERVPRO of QA coming to do the mitigation. The team arrived early the next day and immediately got to work, pulling up warped flooring, ripping out wet drywall walls and ceilings, removing appliances as needed and getting numerous fans set up. They also went into the crawl space, removing sodden insulation and inspecting the ductwork. And they worked with me on trying to preserve some of the things that seemed ok - but held their ground on items that really needed to go (and in hindsight, they were right!). The packing crew was also great, wrapping and protecting our kitchenware, art and other more delicate items and securely boxing them complete with clear labeling. Cannot recommend enough - thank you, SERVPRO!

Chip Heartfield

Tim and his crew were great to work with for remediating our flooded crawlspace....friendly, thorough, very professional. They cleaned out lots of iron dust when the large area finally dried out; helped identify new minor leaks with pictures of their location; left the site put back together again. Highly recommend their services.

Cheryl Beach

When you work for SERVPRO the moto is always keep it GREEN whether it be your franchise or another . Throughout my marketing travels when prospecting new clients, if they told me they used SERVPRO of, I would thank them for their honesty and for keeping it GREEN. This past weekend my niece who lives 2 hours away from me suffered a house fire. When I arrived, it was clear she would need her home boarded up and secure. At SERVPRO we always do what is best for our clients. I could have called my franchise owner to deploy our team to provide the emergency services. Instead, I reached out to one of the local SERVPRO’s in her small town. Not only did this franchise owner answer the afterhours emergency call himself, he came out and secured her home the next morning by himself. He knew his team already had a heavy schedule, but he wanted to help. This is something you do not see often from any Company Owner. This selfless act of kindness truly showed his true colors. It showed his integrity, care, compassion, and work ethic. When they say all hero’s do not wear capes, they are referring to Tim Hooper of SERVPRO Queen Anne’s, Kent and Caroline Counties. I cannot Thank you enough. SERVPRO ALWAYS HERE TO HELP! ONE TEAM!

Donna Digman

Tim and Courtney at Serv Pro were so helpful to me and guided me through the whole process of having unwelcome water damage repaired! There was no limit to the patience that they had with me and I love the results. Fantastic Job!!!

Carol Barna

Tim Hooper and his team were amazing and so helpful. They came out so quickly and did a fantastic job explaining the entire process to us. They were very neat and got the job done in a timely manner. They exceeded all expectations. They were beyond friendly and professional and we could not have asked for a better experience. We highly recommend Tim and his team.

Kerri Sodero

Every stage of the process was on point and punctual, no details were missed. Tim Hooper and his team were thorough and showed compassion, which is much appreciated during such a stressful event as a basement flood. Highly recommend!

Rick Hayes

During August of last year my boat, that is docked in Rock Hall, had a fire in the main salon galley area. I called SERVPRO for the clean up. Tim Hooper and his team did an outstanding job with the cleaning and odor removal caused by the fire, soot and smoke. Tim worked closely with me and my insurance company, and kept everyone informed of the progress along the way. Working on a boat is not an easy process. He and his team had to remove all the covered panels, drapery, TV's, refrigerator,wine cooler etc, to be cleaned off site. He cleaned everything that was cleanable. Much had to be replaced due to soot and fire damage. I would highly recommend using Tim again {hopefully never} if ever required. He runs a first class operation and deserves FIVE STARS. My boat is not yet 100% complete but it's well on it's way.

Bob Schafer

I highly recommend SERVPRO of Queen Anne’s, Kent, & Caroline Counties! They did AMAZING work and the house looks brand new. As a realtor, they are a great resource for my clients. I look forward to working with them again. Extremely professional & efficient!

Kelsey Lesniewski

The sump pump in my basement failed and the basement flooded. Tim Hooper at Servpro was expeditious in his response to my problem and providing solution options. He and his crew did exactly what they told me they would do with great attention to detail. I found Tim to be very honest and reliable. I hope I do not need his services again but would not hesitate to call him if I do.

Greg Zehe

About Us

About SERVPRO in Stevensville

Property damage feels personal because it usually is. It can affect the kitchen where your family gathers, the office where customers walk in, or the rental you worked hard to keep in good shape. SERVPRO® serves Stevensville with restoration and cleaning support built around real property needs, not one-size-fits-all answers.

Local Work Requires Local Awareness

Stevensville properties face a little bit of everything: humid stretches, heavy rain, strong winds near the Chesapeake Bay Bridge, older plumbing, crawl space moisture, and busy commercial spaces along local travel routes. Those details matter. A waterfront home, small shop, school building, and apartment unit may all need different steps after water, fire, mold, storm, or cleaning concerns.

SERVPRO focuses on finding the source of the problem, explaining the work clearly, and helping property owners understand what happens next. That may include water extraction, structural drying, fire cleanup, mold remediation, contents restoration, biohazard cleaning, or construction support.

A Steady Partner for Homes and Businesses

Good restoration is part cleanup, part problem-solving, and part keeping people from feeling stuck. Nobody wants to become an expert in wet drywall or smoke residue overnight, and honestly, who could blame them?

For dependable property restoration and cleaning services in Stevensville, contact SERVPRO to schedule service and learn how the right plan can help restore comfort, confidence, and order.

Timothy J. Hooper, Liesl C. Wheeler
Timothy J. Hooper, Liesl C. Wheeler
Owners of SERVPRO of Queen Anne's, Kent & Caroline Counties

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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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