Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Crofton / Odenton / Severn we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
Very knowledgeable and professional. Upfront about everything and seemingly honest. Could have definitely tricked me for more but gave me right guidance that saved me lots of money
Knowledgeable professionals who were very helpful in water damage mitigation for our home. Would recommend them to anyone who guidance in what to do when dealing with insurance.
GREAT experience! Chuck was very friendly, professional and helpful. They did an outstanding job. Would definitely refer them
⭐️⭐️⭐️⭐️⭐️ 5-Star+ Review for SERVPRO (and Chuck!) It all started with wanting a new and fresh start in our home office. After pulling up the carpet, we quickly realized we were dealing with something much bigger… the lingering odor of pet (and human) urine that had soaked into the subfloor over time. We knew that before installing new carpet, we had to fully address the problem and make sure it was handled the right way. We reached out to SERVPRO of Crofton/Odenton/Severn for an estimate, and that’s when we met Chuck, and honestly, we couldn’t have asked for a better experience. From the moment he arrived, Chuck was knowledgeable, kind, personable, funny, and extremely professional. He took the time to explain what he was doing and why, offered prevention tips for the future, and answered every single question we had along the way (and trust me, there were a lot!). Chuck didn’t just come to do a job, he truly cared. He cleaned and treated the affected subfloor with an enzyme-based cleaner, scrubbed the area by hand, and even cleaned inside a nearby floor vent that had also been affected. He then left an air scrubber running over the weekend and came back afterward to apply a special sealant that blocks odor and prevents anything from bleeding through. What stood out most was his patience and compassion. I’m a caregiver for my dad, who is living with dementia, and Chuck never once made me feel rushed or uncomfortable when I needed to step away to help him. His understanding meant more than words can express! We reached out for help with an odor issue, but what we got was so much more - peace of mind, education, and a genuine sense of care. The communication was fast (we got our estimate within hours), the work was meticulous, and the results exceeded our expectations. If you’re dealing with a similar issue and feel overwhelmed or embarrassed, please don’t hesitate to reach out to SERVPRO of Crofton/Odenton/Severn and ask for Chuck. He turned a stressful situation into one that left us informed, relieved, and truly grateful!
Like many others in the area this afternoon, we had basement flooding following heavy rain. Chuck was super responsive and arrived himself to get the water up and help figure out a workaround to a non-working sump pump. We really appreciate your expert service, and for a very reasonable cost!! Keeping your number on file in case we need you again, and to refer others. Thank you!
Absolutely excellent service by Chuck! He explained everything, worked with me on times that were most convenient around my work schedule. And probably the best part was that I received a phone call back within 5 min when I called Sunday morning on Father's Day. Chuck was able to come by within 10 minutes to assess my situation & immediately got to work on getting rid of the wet carpet, insulation, & drywall. Would highly recommend!
I would highly recommend SERVPRO of Crofton/Odenton/Severn. We had our ducts and vents cleaned. I had received another price quote and SERVPRO's price was much lower than the other company and the service was top notch. If you are ever in the need of any of their services you should look no further!
Servpro did a great job for us during a very stressful flood.We dealt with Jim and he was courteous and knowledgeable. Our house is back to normal, like it never happened.
Called the company for service this morning, they were at my home by 11am. The fixed a water damage issue found by home inspection in a short amount of time and for reasonable price. The customer service was A+. This company was a blessing to me.
