Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Allegany & Garrett Counties
Our Google Reviews
(301) 746-6037
4.6
(9 reviews)

Service Areas

Frostburg, MD | Grantsville, MD | McHenry, MD | Oakland, MD | Deep Creek, MD | Cresaptown, MD | Cumberland, MD | Swanton, MD | Frostburg State University, MD | Garrett College, MD

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Allegany & Garrett Counties we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

After our basement flooded, we contacted ServPro to perform mitigation. The company responded promptly, thoroughly, and took every effort to proceed professionally. They are a very experienced team, capable of advising accurately on many fronts. I highly recommend their services and staff.

D M

Rick As you know, my family was in the process of selling our house. When the inspection came back, some items needed to be mitigated due to possible water intrusion or high humidity in my basement. I had a very short period to perform such services, so reaching out to your company, Servepro, was the best thing I did. When I reached out to Servepro, your team led by Daniel responded promptly and came over to my house to assess the situation. The estimates were sent to me in a timely manner, allowing me to make quick decisions. The work was scheduled and performed promptly, and I was kept informed of the next steps and the daily work schedule. This level of communication and efficiency was truly reassuring. I was very impressed by your and DJ’s professionalism in helping guide me through this process. There were numerous emails and telephone calls at all hours of the day and, honestly, on weekends, and everybody from Servpro treated me like I was their highest priority. I can't thank you enough, and for anybody reading this, Servpro is the company to call if you have a need.

Joe Pudlak

Shortly after Christmas in 2022 we had a pipe freeze and break when it thawed at our Deepcreek second home. The water flowed for four days about 30,000 gallons. Many homes in Deepcreek had similar problems that year. Our insurance company recommended ServPro. They responded to my call the day I called. They had a crew out the next day even though it was a weekend. They pulled the carpet on Sunday to minimize the moisture in the house. The dry out was extensive since we had special flooring to support radiant heat. They worked diligently to dry out the structure and jumped through hoops to get storage PODS to move contents out of the house and a dumpster for demolition. Since so many homes were damaged in Garrett county MD that weekend due to the extreme cold weather (-20) the PODS and dumpsters were scarce. They did the demo and remediation efficiently. After the rebuild they were very responsive to unpack the POD and move the contents back into the house. I highly recommend ServePro and want to specially thank DJ and Tim.

William Wrobleski

Daniel Guy and his crew were at our home within 2 hours of our call. They took away all our worries, handled all the details regarding damage and loss and left us feeling grateful for their services. Look nowhere else, Servpro of Grantsville are THE go-to company for your issues. Thank you ALL for taking such good care of us.

John Wilhelm

These guys are excellent. I had a mold issue and called them. They have me a ton of free advice on a Friday night. I will use them for all future remediation needs.

Campbell Moore

What a wonderful company. They came in cleaned up and was gone. Recommend highly

Gerald grapes sr

The team did a very professional job! They took pictures of everything destroyed and provided me an electronic copy of all the photos so I could complete my insurance company's form which required details only I could supply. I would definitely use them again. The basement was restored to new condition with no hint of water damage.

Mimi mkdir21536

The team over at SERVPRO is courteous and helpful, and really turned a bad situation into a positive for my family. Their attention to detail and ability to work with my insurance company made everything so much easier. I would recommend SERVRPRO of Garrett to anyone with a problem big or small. The team there is great !

PJ PJ

About Us

Among the country roads and the busy buzz of nearby suburban and urban centers you'll find an authentic small town lifestyle.  SERVPRO of Allegany & Garrett Counties strives to minimize the worry and stress that comes with any type of fire or water damage, and the disruption and chaos it can bring to your life.  Here at SERVPRO, we will work closely with your insurance company to ensure that minimal disruption occurs, and to get your life back to normal as quickly as possible.

Surrounded by the highest free-falling waterfall, the largest fresh water lake and the highest point in Maryland, weather conditions are unpredictable year round.  That's why here at SERVPRO of Allegany & Garrett Counties we are prepared for whatever situation may arise, and are here to serve you 24/7.  From the early stages of mitigation through the end construction and clean up, we have a team of trained professionals that will work direction with you to tackle any unforeseen circumstance that may arise in the process to ensure that your home or business is fully restored.

As a locally owned and operated franchise, we are visible throughout the community at local events, parades, fairs and we also work closely with local fire departments, police departments and non-profit organizations.

Knowing that a disaster can occur in many situations, such as a fire, water damage, mold and sometimes even a biohazard, we are here to serve you 24/7 for any emergency.  We strive to make your situation "Like it never even happened."

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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