A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Worcester
Our Google Reviews
(508) 757-7885
4.7
(251 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

We had Clayton and Julio just come to our house to clean up after a huge leak. They were amazing! Professional, courteous and kind. I am very pleased with ServPro and that's because of Clayton and Julio!!! Thank you!!!

Joseph Vazquez

Highly recommend using ServPro Worcester. I had previously used them for issues in my kitchen and work was done well and timely. I recently called again for potential issues in my bathroom. The Project Manager, Steve, went above and beyond to answer all my questions and alleviate my concerns. I wouldn’t hesitate to call them again to work on my home.

Christine Maxwell

I can’t say enough about Servpro of Worcester. From start to finish, the entire team was professional, kind, responsive and extremely thorough. The communication from Steve and Kim was excellent. Jesus and Matteo did such a great job and explained everything to me and made sure the job was done right. They took a very stressful situation and made it so much easier to deal with and went above and beyond to make sure everything was handled properly. They were very respectful of me and my home. I am very grateful for their hard work and would recommend them to anyone who needs their services.

Terry Chetkowski

Clayton and Julio were the technicians and they were both AWESOME. They were totally adept at what they were doing.

Donmarie Desrosiers - Sespaniak

When we had a water leak in our office, Donald, Juan, and Michelin arrived to take care of getting the drying process going. They were extremely professional, thorough, and informative. Thanks guys!

Zachary Azoulay

Matt and Juan did an amazing job! We needed professional cleaning at the location where I work, and they truly went above and beyond. They were incredibly thorough and made sure everything was properly cleaned and sanitized. They even took the extra time to clean areas we weren’t expecting, including the windows, just to make sure everything was taken care of. When my boss said we needed to call the professionals, she was absolutely right! Matt and Juan’s attention to detail and the care they put into their work really showed. I’m extremely grateful for everything they did and would absolutely recommend their services. Thank you, Matt and Juan, for taking such great care of our workplace!

Fabi P

I would like to recognize Donald and Michelin and the rest of the Servpro team for an awesome job at our home, Donald was super professional, informative and polite, he and the team were always friendly and courteous and most of all made sure the job was done correctly. They spent several weeks at our home cleaning, repairing and making sure our home is clean and safe to move back in. Both my family and I want to thank Donald and his team for a super nice job, they are an incredible team and I am so grateful I called them for help when my family needed them the most.

Steven Lacroix

Great experience with the crew (Dan, Joe, Matteo) in cleaning up my ice dam problems from February. They took great care to keep down the dust and debris in the house and they directly addressed a concern I had. Highly recommended.

ron heerema

Donald and Michelin did a great job ripping out some water damage we had from snow dams this past winter. They were on time and worked very efficiently. The thing my husband and I were most impressed with was how much prep work they did to protect our home by doing things like taping down floor protectors, putting up plastic sheets to contain dust, etc. Our experience with them led us to expand our scope of work with Servpro to include reconstruction.

Rafaella Martin

About Us

For over a decade, SERVPRO of Worcester has been a trusted partner for families and businesses facing fire, water, or mold damage. We understand the stress and disruption that comes with these unexpected events, and our mission is to provide fast, reliable restoration services that help you get back to normal as quickly as possible.

Locally owned and operated under the leadership of F. Donald McKendall, SERVPRO of Worcester combines generations of restoration expertise with modern capabilities. What started as a small operation has grown into one of Central Massachusetts’ most trusted full-service restoration companies. From Worcester’s top hospitals and schools to city properties and countless family homes, we’re proud to serve our community across all Seven Hills.

Our highly trained team is equipped to handle restoration projects of any size, from minor water leaks to large-scale commercial losses. As an IICRC-Certified firm and an active member of the Worcester and Wachusett Area Chambers of Commerce, we’re committed to maintaining the highest industry standards. We are also honored to have been recognized with multiple awards in 2022, including Best of Central MA- Best CleaningService Company  and Best of Central MA- Home Repair/ Remodeling Company.

At SERVPRO of Worcester, we take pride in our community and the trust our neighbors place in us. When disaster strikes, you can rely on our team to make it “Like it never even happened.” Contact us today to learn how we can help.

F. Donald McKendall IV
F. Donald McKendall IV
Owner of SERVPRO of Worcester

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©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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