SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of The Andovers
Our Google Reviews
(978) 475-1199
4.7
(13 reviews)

Why Choose SERVPRO for Biohazard Cleaning Services?

SERVPRO of The Andovers understands that exposure to contaminants can pose serious health consequences to those who come in contact with them. The team is trained to safely remove the hazardous substances and prepare waste for proper disposal based on OSHA, EPA, State and local health regulations. We work closely with you, your insurance company, and local entities that are involved with the damage whether it be the health department, police, or fire, etc. Working in the Andover and North Andover community, we know the harmful damage that can be seen in sewage back ups, arson, vandalism, and methamphetamine labs is overwhelming, but SERVPRO of The Andovers is here to make it "Like it never even happened."

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have a Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


1.svg

Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

2.svg

Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

3.svg

Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

4.svg

Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

My husband and I had our basement flood within the first month of owning our home, it was incredibly scary and stressful. Servpro of the Andovers helped us every step of the way Kevin was calm cool and collected when evaluating our damage and getting his crew on site for drying and demo immediately. He helped us walk through every scenario and gave fair, honest advice. When it came to the reconstruction, Ryan + Vanessa and her crew did a FABULOUS job. They were kind, efficient and did such a flawless job. Even though we didn't really want to have to redo our already finished basement within the first month of homeownership, they did such a beautiful job and I'm so glad that they were a part of the team. Also Stephanie in the main office was great- kept us in the loop on everything, pushed for things to stay on track, and was also a calming force during the stressful time

Lauren Knutson

Servpro cleaned my carpet. Both technicians were very kind, professional and diligent. I would rate them 5 stars.

Brenda Hamilton

I can’t say enough great things about the experience I’ve had with ServPro of The Andovers. We had water in our basement and they were helpful from my first call - explaining options, booking on-site visits, and talking about next steps. They performed significant water mitigation and demolition work in my basement and were incredibly clean, thorough, and detail oriented throughout the process. Work site was tidy after every day, the crew was very polite, and I received almost daily updates from the project manager and front office. On top of that, they’ve been in touch with my insurance company on my behalf, following up on estimates and helping to explain the mitigation and remodeling steps that will be required to fix things. I hope I don’t have any more water or other damage inside my house, but ServPro will be my first call in that event and I’ll have confidence knowing how they handle things throughout the process. Would give 10/10 stars if possible.

Jack Abbott

Servpro has been taking care of our house after we had a brush fire outside which caused indoor smoke issues. The individuals working on the house have exceeded my expectations. Very impressed!

Amanda Adamczyk

After experiencing such a tragic fire in my home, I had no idea on what process I needed to follow or what I needed to do. SERVPRO assisted me from contacting my insurance to then completing demo of my kitchen. Kevin was exceptional with his communication and answered every one of my questions/concerns. THANK YOU!

Hayley Pare

Great people that helped me and my family during a fire that took most of my garage. Everyone we dealt with was caring and respectful.

Justin Shepley

Great crews and office staff!! Highly recommend!

Michael Shepley

Awesome service from everyone here when my business suffered water damage. Highly recommend!!

Adam Nussdorf

The staff is very pleasant and great to work with! They are well organized and ensure the job is done perfectly!

Danielle Sarkis

About Us

SERVPRO of The Andovers started as a family run business by Ken and Joyce White in 1975, the same way SERVPRO originally started… right in their own basement! Their three sons were right their watching all along, seeing their parents help home and business owners return from a disaster. Young Eric, Gregg, and Brian, learned the SERVPRO way of helping property owners remediate water, fire, and mold damages “Like it never even happened.” The three brothers took over the business in 1992 from their parents. They continued to train all those that came to work with them to understand the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business.

The goal was and still is to help minimize the interruption to your life, quickly return your home or business to its preloss conditions and reduce the stress of the unfortunate situation. We are at your doorstep fast when you need us most, 24/7/365!

Several members of our team work on volunteer projects within the communities of SERVPRO of The Andovers to help lift them up in areas of need and support area business' with the local Chamber of Commerce. 

When you are in need of fire, water, or mold remediation, call the team in your community that will help make it "Like it never even happened."

Eric & Gregg & Brian White
Eric & Gregg & Brian White
Owners of SERVPRO of The Andovers

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
Variant served: ControlVariant served: Test