SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Stoneham / Wakefield
Our Google Reviews
(781) 245-0011
4.8
(23 reviews)

Why Choose SERVPRO for Biohazard Cleaning Services?

If you’re in need of biohazard, crime scene, trauma, or blood remediation and cleanup, trust the experienced professionals at SERVPRO.  

Our team of specialists understand the shock, safety concerns, and emotional toll of these events. That’s why we’re ready to act quickly, efficiently, and discreetly, so you can focus on your home or business.

Once any police or fire investigations are complete, our team will begin with a full safety and damage assessment before moving into cleanup and restoration.

We work compassionately and intently to ensure everyone living or working at the property can return to a clean, safe space as soon as possible. We will also work with your insurance provider to keep the claims process moving smoothly.

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have a Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


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Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

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Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

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Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

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Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

Prompt response to water leak, and clean up.Worked hard to keep dust at minimum during demo of wet walls and flooring. Curtious, respectful crew.

Eric Wilkins

Josh and his team at SERVPRO Haverhill did an awesome job when I had a leak in my basement. They responded quickly and helped clean up any damage. They also made the insurance claims process so easy as they handled most of the heavy lifting and walked me through what I needed to do on my end to facilitate the claim payment. Thanks so much!

Charles Wheeler

ServPro came recommended by my insurance company. This particular ServPro company (Haverhill, Newburyport, Danvers, Ipswich, Stoneham and Wakefield) gets five stars ftom me, starting wit Alex, the estimator, who was always quick to get back to me when I had questions. Keagan and John were a great crew, who did the demolition and mold remediation. They were pleasant, easy going and seemed to enjoy their work. Chris, the project manager, answered questions, found a fungicide that met my requirements, and did the final walk through. The company seems to be a friendly, family business, concerned about how 5he customer views them.

Doreen Bolnick

The team was amazing. I had a furnace fire and had soot all over my house. They washed down all my walls, floors, and ceilings. They cleaned out all my cabinets and washed all my dishes. Nothing was unturned. They were fantastic. Highly recommend there services.

Darlene Lussier

We unfortunately had a sprinkler pipe burst in our building, causing water damage to two units. In a period of very high-demand, Servpro did everything they could to service our property as quickly as possible - assisting us with clean-up, remediation and demolition. Our main contact, Josh was very responsive, organized and overall great to work with. He/the team at Servpro helped expedite our timeline for getting the units restored. Thank you for all your help!

Greg Doyle

Overall we had a good experience, and most of the workers were pretty quick with their jobs. The only thing that could have improved was that it took 4 weeks for the work to even start after the water damage occured.

Mark Lique

I had a great experience working with ServPro to address a mold issue in my attic. Nury Cardoza was very professional and extremely responsive to my calls. ServPro's pricing is very competitive. I would definitely recommend them for mold or any other issues based on my experience .

Daniella Siqueira

Servpro is amazing ! I always recommend to my family, friends, and co-workers. They are extremely professional, responsive and make the whole process an ease.

Ilia Maria

They did a great job cleaning with hazmat suites after racoon infestation in attic.

Steve Nelson

About Us

SERVPRO of Stoneham/Wakefield specializes in the cleanup, restoration and rebuild of residential and commercial property after a fire, smoke or water damage. We also mitigate mold and mildew from your home or business, which can often be found after an improperly handled water damage.

After years of co-ownership, Pat & Michelle Lavigne officially took the helm of SERVPRO of Haverhill/Newburyport and SERVPRO of Danvers/Ipswich in late 2019, acquiring SERVPRO of Stoneham/Wakefield not long after. As longtime Haverhill residents, owning a community business means more than just the bottom line. It embodies our personal values of supporting the area in which we live. For more than 3 decades, our entire family has been a continued presence in the community, championing many causes and supporting local businesses and residents not only with the work we do but through sponsorships, committees, and more.

Understanding the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business is at the heart of every job. Every home or business is treated as if it were our own, with the goal being to minimize the disruption and get your life back to normal as quickly as possible.

Our staff is highly trained in property damage restoration and rebuild. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, we have raised the standard of knowledge our technicians and supervisors bring to every job. What that means for you is that your journey through this process becomes a seamless transition when dealing with one company who has the expertise to handle the job from start-to-completion.

We hold the following licenses & certifications:

  • Licensed Home Improvement Contractor
  • Licensed Construction Supervisor
  • EPA Lead-Safe Contractors License
  • Insurance Subrogation Certified
  • Certified through the I.A.Q.A. (Indoor Air Quality Assoc)

Our extensive experience in residential and commercial disaster restoration and rebuild, mold mitigation, biohazard cleanup, and painting & construction makes us the name you can trust when a disaster strikes.

When it’s your home or business, you need the brand you know & trust. Call us today! We’re here to help!

Patrick & Michelle Lavigne
Patrick & Michelle Lavigne
Owners of SERVPRO of Stoneham / Wakefield

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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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