Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Shrewsbury / Westborough
Our Google Reviews
(508) 393-7898
4.9
(112 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Shrewsbury / Westborough we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Matt and Juan from SERVPRO came to do the demolition and mold mitigation. They were super nice, knowledgeable, professional, and did all the work in a very timely manner. They made sure that all of my things in each room were covered and protected and cleaned everything up when they were done. They kept me up to date on what they were doing and what the next steps would be. I highly recommend them!!!!! Thank you so much Matt and Juan.

Sarkis Balian

Steve, Dan, Jr and their team were prompt, professional and detail-oriented. They got all the mess from a tree through the roof cleaned up and covered the flooring for the next phase of rebuilding coming up.

Michelle Payson

We had a water main line burst and fill our basement up with 3-4inches of water. Once the city shut off the water, we had Dan and Juan Jr. with Servpro come within a few hours to drain the water and dry things up. They worked quick and got things under control. Really appreciated their efficiency and friendliness.

Mason Winkie

They did a great job with water damage in my living room. It honestly looks better than before the damage occurred. Couldn't be happier with the service!

Mikey Maestaz

Had a great experience with the two employees, Dan and Kelven when they came to work on our bathrooms. They were very respectful, helpful, and efficient.

Destiny Foty

Dan & Calvan arrived on time. Worked efficiently to clear the problem. They were respectful and professional.

marianne cook

Dan and Donald came on an emergency call past 9pm immediately got to work, tore up the water leaking out of our ceiling and were able to quickly identify mold and got the dehumidifiers and the fans working right away. Excellent job.

Jasneil Gill

The guys was very professional polite fast and efficient will recommend

Kee Lo

Thanks to Dan and Donald for cleaning up our sewer pipe backup mess. They were timely, efficient and thorough. They kept us informed throughout the process. ServPro (and Dan & Don) are highly recommended.

Stephen Georgeson

About Us

SERVPRO of Shrewsbury/Westborough is your trusted partner in restoration, here to help you recover from water, fire, or mold damage—no matter the size. Proudly serving communities along the Rt. 9 corridor and beyond, we operate under the leadership of F. Donald McKendall, who brings generations of restoration expertise to every project.

We understand that fire, water, or mold damage can bring stress, worry, and disruption to your life. That’s why our highly trained and experienced team is committed to minimizing the impact and helping you get back to normal as quickly as possible. From local families to schools, churches, and businesses, we’ve built a reputation for reliable, compassionate service you can count on.

As part of one of the most trusted restoration brands both locally and nationally, SERVPRO of Shrewsbury/Westborough is here to guide you through your time of need. When disaster strikes, let us help make it “Like it never even happened.” Contact us today to learn more about how we can assist you.

F. Donald McKendall IV
F. Donald McKendall IV
Owner of SERVPRO of Shrewsbury / Westborough

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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