Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Saugus, West Lynn
Our Google Reviews
(978) 744-0409
4.9
(53 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Saugus, West Lynn we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

ServPro of Saugus cleaned a house for us that had trash up to the ceilings, tobacco stains on the walls, mold, water damage, etc. The manager of the project, John, worked with us to be sure we got everything we needed and wanted. The crew, Nick and Gage, did an amazing job, above and beyond what we could have expected. Nick and Gage were extremely professional, polite and just excellent people. They came every day with a smile and did the work that not many people would want to do. They also knew we were planning an estate sale, and they thoughtfully saved items that may have been sentimental or valuable for us. Nick and Gage successfully turned this house back into the beautiful house it used to be, and brought some light into a tough situation for myself and my family.

Michelle Rochon

Called in complete panic mode after a water main break flooded our home. Firefighter on site suggested I call ServPro asap. I did and it was the best decision. They arrived quickly and immediately went to work. Within days the wet items were removed and dehumidifiers were running. My insurance adjuster showed up, said he’s worked with them before and they’re on the same page. It’s been a couple weeks and we’re on to reconstruction. While I hope a disaster never hits anyone reading this, if it does, call these guys. They can’t remove all the stress but they remove a good bit of it.

Chuck Garey

We woke up to an unexpected sound in our basement and discovered that our hot water heater was leaking everywhere. I immediately called Servpro, and their team arrived promptly. They quickly stopped the water flow and expertly cleaned up the mess. I couldn't be more pleased with their service and professionalism. I highly recommend Servpro of Saugus to anyone in need of help. Thank you for your outstanding work!

Tyler Armstrong

Highly recommend! They did a great job and removed all the water from my flooded basement. No mold following job.

Alexis Morgan

Tom and the Servpro team are hands down the best for restoration services. Tom did a wonderful job getting back to us and answering our concerns, tom thank you for all your support

Justin Lupien

My husband and I had a wonderful experience with Tom Heenan. We had severe damage due to a burst pipe in the winter while we were away. Tom came to our house to check out the damage and assured us that Servpro would take care of us. Tom's crew came out and they were polite and respectful of our property. Tom's crew worked diligently to clean the water damage in a timely matter. We couldn't have gotten through this incident without Tom Heenan.

Debra Heenan

Servpro was a huge help when we had a small fire in our home. They cleaned the debris and made sure that there was no soot left behind. I highly recommend them!

Ultralogical

We had an exceptional experience with Servpro Saugus for my boyfriends parents house. There was some mold in the basement from previous water leak. The guys came out right away, gave us an estimate and started the work shortly there after. Everything they did exceeded our expectations! I highly recommend them for any mold damage or water damage!

Kerry Armstrong

When our crawlspace flooded, Jamaree and Noe were there at the drop of a hat and had us taken care of despite the late time and moments notice. Bailey reassured us and assessed the needs for the project to make sure we were well taken care of. Literally, 10/10.

Caleb Burns

About Us

A Comprehensive Restoration Solution for Damaged Saugus Homes

Disasters can strike at any time and leave you at the mercy of professional restoration technicians, insurance adjusters, and other third-party vendors working to determine what it takes to make your home look like it should again. Our SERVPRO of Saugus, West Lynn team, complete with competent and highly trained restoration technicians certified through the Institute of Inspection, Cleaning and Restoration Certification (IICRC), work directly with your insurance provider to offer the most direct and efficient recovery solutions after water, fire, storm, mold, and flood losses.

Connected Where it Counts

Becoming one of the most reputable and highly regarded restoration companies in our portion of Massachusetts does not happen overnight. It is a constant and continuous effort to provide exemplary service to our customers and become a beacon in the community, helping wherever possible to improve the quality of life for our friends and neighbors. This commitment has enabled us to work directly with organizations such as the American Diabetes Association, Lifebridge Northshore, and the American Red Cross. In a local setting, we also learn about the needs of local businesses and their customers through our positions with the Greater Lynn Chamber of Commerce, Wakefield/Lynnfield Chamber of Commerce, the Saugus Chamber of Commerce, and the Building Owners and Managers Association (BOMA.)

We’re Faster To Any Size Disaster

A quick response to emergencies that threaten your home or business can be one of the most valuable traits to look for in restoration companies, as so much destruction can happen to your property the longer you have to wait for recovery. With a full roster of certified restoration technicians and a crew of building trade professionals specializing in controlled demolition, rebuild, and other repairs, we can offer a comprehensive solution for any damaged property.

Staying prepared for disasters as they occur, which is not uncommon in Massachusetts communities, means having stocked trailers with industry-leading equipment, trained technicians available 24/7, and efficient mitigation solutions for properties to minimize the total losses homeowners experience.

Jonathan Ray Fox
Jonathan Ray Fox
Owner of SERVPRO of Saugus, West Lynn

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©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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