Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of North Adams, Greenfield we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
We were referred to this company and let me tell you they did not disappoint. Extremely fast, professional and affordable. The team was amazing. I highly recommend.
We had a great experience with SERVPRO after an accidental sink overflow caused water damage in our home. They were incredibly responsive and were able to come out the same day. They immediately got to work assessing the damage and starting the drying process, which gave us a lot of peace of mind. Mike, the owner, was wonderful to work with. He took the time to walk me through each step of the process, showed me exactly where the water damage was, and thoroughly explained what needed to be done and why. He also helped guide me through the next steps with our homeowners insurance, which was extremely helpful during an already stressful situation. The entire team was respectful, kind, professional, and very efficient with their work. Communication was excellent throughout the process, and I really appreciated how quickly they responded and got everything under control. Hopefully we never need their services again—but if we ever have water damage in the future, SERVPRO will absolutely be the first company we call. I would highly recommend Mike and his team!
The crew came in to clean our facility and left it looking spotless. Highly recommend!!
Amazing customer service. Showed up within 1/2 an hour of my call and he was so professional, really knew his stuff and educated me. Super helpful and smart. He didnt end up needing to do anything and yet he took his time to answer all my questions. Definitely servpro is the company we will go with when we need to
I had SERVPRO come out for a water damage issue, and they did a great job. The team was friendly, professional, and explained everything clearly. They showed up on time, worked quickly, and made the whole process a lot less stressful. I’d definitely recommend SERVPRO if you ever have water damage.
Michael and his Servpro team was great! They came to my home in Somers CT promptly when I called about the water leaking from my upstairs air conditioner. Michael was very thorough and because of his quick actions we were able to minimize damage and dry everything up right away! Thank you!
Great customer service, and great work. Fast efficient and pleasant. Would highly use
Mark and his team were fantastic! Very professional and efficient!
Servpro eliminated all the problems my home in Savoy MA experienced as a result of burst pipes. From the very first phone call to owner Michael, all was done in the most professional manner. Water removal and cleanup followed by restoration of affected areas (walls, carpeted and hardwood floors) have left the house in a condition where the damage was unnoticeable and the house looks great. Thanks to the highly qualified and experienced Servpro team (Mark, Kyle, Landon, John and owner Michael). I recommend them to anyone needing their services.
