Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Newton / Wellesley
Our Google Reviews
(617) 332-9000
4.9
(71 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Newton / Wellesley we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Team was great! Showed up quickly and dealt with situation professionally. Kept in great contact between visits. Left the house very clean. No complaints at all.

Anjala Tess

Servpro did an excellent job with our water remediation. They communicated clearly throughout the process, kept us updated on any changes, showed up on time, and were consistently responsible and professional. They went above and beyond to solve the issue, and their pricing was very reasonable. Highly recommend.

Jennifer

We had such a great experience with Servpro after we had an unexpected ceiling collapse in a first floor bath due to a leak upstairs we knew nothing about. The project manager, Daemon Dills, was very responsive and kept us up to date when his team was coming each day. And I can’t say enough about the crew, Noel and Tim. Noel came the afternoon of the collapse, cleaned up the mess so well you would have never known there was a major issue (except for the missing ceiling), and answered all of my questions on what was a stressful day. And each time Noel and Tim came they answered our questions, explained next steps, and were respectful of our space. They left everything very clean. Bonus, our dog loved them! Couldn’t recommend thus team enough.

Christina Rende

They've done a great job from A to Z, from my early call when I reported the damage to the last day when the work was completed. Everyone was coming on time as promised and was extremely professional.

Ary Rotman

Our agency has trusted Dave and the ServPro team to take care of our clients for over a decade to provide a prompt response, honest assessment and quick repair for all types of claims including mold remediation. We needed part of our office gutted and rebuilt along with converting an old dirt floor basement to concrete with a sump pump system and Dave was our first choice. The project came out great!

Michael Phipps

Great service! Thank you for your help!

Julia B

ServPro came promptly to begin remediation efforts for a cracked water filter which flooded part of my kitchen and water poured into the room below the kitchen, damaging stored boxes and the carpet. The fans and dehumidifiers remained for 5 days and were able to save the wood floor in the kitchen. They also came promptly to begin the restoration work, all to my satisfaction. The two man crews that came to perform both services were extremely polite and helpful. The crew that came to do the restoration work in the downstairs room had to remove some furniture so that the rug could be put down. This required my computer desk to be taken apart so that it could fit through the door. They did it easily and were very polite and helpful throughout. I could not have asked for a better experience.

John Trefethen

Great company with excellent service

John Smith

I highly recommend Servpro of Newton/Wellesley. I was completely impressed with their professionalism and customer service. After experiencing such a disaster in my home it is great to know you have someone you can trust that will get the job done. Thank you Servpro

Genicis Madrid

About Us

SERVPRO of Newton / Wellesley stands ready as your go-to solution for comprehensive residential and commercial restoration and cleaning services. Our dedicated team of highly trained technicians is available around the clock, 365 days a year, to promptly address any water, fire, or storm damage in Newton, Wellesley, Needham, Waban, Chestnut Hill, Newton Upper Falls, Newton Highlands, and neighboring areas. Utilizing state-of-the-art inspection and extraction equipment, we swiftly identify and remove water to mitigate further damage and protect your property.

In the event of fire damage, our responsive crews offer immediate assistance, including boarding up blown-out windows or burnt door frames. Our experienced construction team then undertakes thorough reconstruction, ensuring your property is restored to its pre-damaged condition. With our meticulous attention to detail and commitment to excellence, your home or business will be restored to its former glory, making it appear as if the damage never happened.


We have the expertise and resources to deliver top-notch service. Trust SERVPRO of Newton / Wellesley for professional, reliable, and efficient restoration and cleaning services tailored to your specific requirements in Needham Junction, Thompsonville, and Newton Lower Falls, MA

David Kurzontkowski
David Kurzontkowski
Owner of SERVPRO of Newton / Wellesley

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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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