Packout & Contents Restoration Services

  • The #1 Choice in Cleanup and Restoration* 
  • Residential, Commercial, and Government Packout and Contents Restoration Services  
  • 24/7 Emergency Response 
  • Trained, Certified Specialists 
  • Advanced Digital Inventory Systems 
  • State of the Art Equipment 
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Marlboro & Concord
Our Google Reviews
(978) 369-8003
4.9
(179 reviews)

Why Choose SERVPRO for Packout & Contents Restoration Services?

At SERVPRO, we know that time is of the essence when it comes to recovering your damaged possessions—from furniture and artwork to family photographs and important documents. Thanks to quick response and the latest techniques, belongings you assumed were ruined can be brought back to pre-loss condition.  

SERVPRO technicians are ready to inventory, pack, and transport your belongings to our secure, climate-controlled facility. There, your things are carefully cleaned, repacked, and stored until they’re ready to return to your home.  

Our textile cleaning team has the training and equipment needed for the restorative cleaning and deodorization of your clothes, special garments, and other items. Our furniture and upholstery experts use the latest technology to clean, deodorize, and restore your furnishings to their pre-loss condition. We can also assist you with your artwork, documents, electronics, and appliances. 

Packout and Storage

We’ll inventory, pack, remove, and store your personal belongings, furniture, electronics, appliances, and more. All as we clean and restore the contents of your home or business, with the utmost care. 

For your peace of mind, we use advanced digital inventory software to catalog and track your belongings. That way, you always know where your possessions are.   

Furniture Restoration

It’s hard to believe soaked or smoke-damaged furniture can have a second chance. For decades, SERVPRO has been cleaning, restoring, even repairing our customers’ furniture, making those second chances happen. 

Our experts evaluate everything from leather couches to wooden tables. This lets us determine the best way to clean your furniture, from dry cleaning to our proprietary wet cleaning methods. 

Textile Cleaning

Our textile cleaning team uses the industry’s best equipment to restore your clothing and soft goods—even after severe water, smoke, or mold damage.  

We’ll handle everything from everyday garments to delicate fabrics, leather goods, and cherished keepsakes, typically achieving deep cleaning without any wear or damage.

Document and Photo Recovery

Let SERVPRO coordinate the restoration of your paper goods—photos, books, certificates, important papers, drawings, and more.  

We’ll make sure your items receive the best care possible, whether it’s photo restoration and digitizing, document freeze-drying, or old document restoration.

Electronics Restoration

SERVPRO will coordinate the restoration of your kitchen and laundry appliances, living room electronics, and personal items.  

A qualified appliance technician will inspect and evaluate all your major appliances to find out whether you should repair or replace them.

Pack Back Services

When the restoration work is complete, we'll coordinate you to get your possessions back home, according to your needs.    

SERVPRO isn’t just Faster to Any Size Disaster®. We’re also return your cleaned possessions faster, with quick turn-times for items like clothing and daily necessities!

Commercial water damage repair in Pennsylvania completed by SERVPRO
Commercial water damage repair in Pennsylvania completed by SERVPRO

Commercial Contents Restoration and Packout Services

Quick response makes all the difference when your business is damaged in a flood, fire or other emergency. At SERVPRO, we respond quickly and work hard to help get your business up and running again as quickly as possible.  

Along with cleaning your business furniture and fixtures, we use the very latest technology to restore the documents your business depends on—contracts, blueprints, financial records, and more. We can also digitize them to prevent further disruption.  

While your commercial property is being cleaned and repaired, your contents can be packed out and stored in our secure, climate-controlled facility. Our goal is to help you and your employees avoid downtime and return to full operations as soon as possible.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

We Make the Insurance Claims Process Easier

SERVPRO works directly with your insurance provider to help streamline the restoration process. Our team documents all damage thoroughly, provides clear communication, and coordinates the necessary paperwork - so you can focus on getting life back to normal.

Because SERVPRO is trusted by major insurance carriers, we respond quickly to help control costs, prevent further damage, and keep your claim moving forward.

What our
customers are saying

I recently had water damage at my kitchen island. I called SERVPRO and they responded very quickly. I wasn't sure how to handle the problem at the time, but they did an excellent job explaining the whole water mitigation and restoration process to me. A big thanks especially to Stone, who helped enormously during the mitigation. He answered all my questions clearly, scheduled the appointment with the field adjuster, came out to inspect my home, and helped set up all the drying equipment. With SERVPRO's help, I was able to remove the kitchen island and flooring and get the affected areas dried out. I really appreciate Stone and the SERVPRO crew for handling the whole process. Highly recommended!

Luyi Song

Lexie, Malcom, Jeremy, Mason & Sean came & worked efficiently, quickly & were very professional.

Faith Spinetto

Recover from water damage from a leaky valve Great job by the whole crew - Lexie - crew chief Malcolm Sean Damon Jeremy Mason

Greg Turnquist

Dear ServPro, As a Realtor, I have helped many clients navigate water damage over the years, but I recently experienced it firsthand when a broken pipe flooded our basement. I knew to call ServPro, and your team arrived quickly to begin the restoration process. Lexi and Malcolm were the team members assigned to our home, and they did an outstanding job. Their work is clearly demanding, yet they remained diligent and hardworking throughout. They were friendly, professional, and kept us well-informed regarding their schedule and the next steps in the process. I highly recommend ServPro for any water-related emergencies. Best regards, Laura McKenna

Laura McKenna

Lexie and Malcolm were terrific. Lexie is a great communicator

Susan Halby

ServPro came to my condo to clean up my kitchen and dining room after a small and contained fire in my oven. There was some fallout from the fire extinguisher chemicals and some smoke. They were here for about 3 days and did a great job!! They were friendly, polite, hard-working and thorough! There was mainly 2 guys here and at one point four guys (Matt, Damon, Andrew and Mason). The project manager was Josh. They all did a great job and I'm very pleased with their work. A special shout-out to Matt for being the lead guy on the clean-up crew and walking me through everything that was happening and making sure I understood and addressing any concerns that I had. The folks in the office were helpful as well and got back to me quickly with any questions/concerns I had. I would definitely use them again if I had another issue!

Laurie Langelo

Andrew, Jeremy and Mason were Awesome. They were hard working, conscientious and super friendly. Would absolutely recommend ServPro and this team!

Sharon Glass

Andrew and Jeremy were very professional and took extreme care to protect our house during remediation and clean up after. Would definitely recommend ServPro!!

Ellie Fusco

Thank you Lexi and Malcolm for your services and support in recent ice dam damage to our place. You did a great job and we very much appreciated.

Ghotas Evindar

About Us

We Believe

SERVPRO of Marlboro/Concord, with 97 Google reviews and an average rating of 4.7, incorporates our mission of providing excellent service and commitment to our customers. We approach each new loss with a desire to exceed our customers’ expectations and go above and beyond with each new undertaking. Our Project Managers, Crew Chiefs, and Production Technicians are all aware that our customers come first and we are open to their comments and listen carefully to them. 

Our History

SERVPRO of Marlboro/Concord was founded in 1998 by our co-owners Kevin and Cynthia Lee and have shown dedication and commitment to the company for 21 years. Kevin Lee spent over 15 years working in support services within Beth Israel Deaconess Medical Center. Kevin managed multiple support services departments; for instance he managed all of the cleaning of the medical centers and is known for his excellent customer service. He graduated from his undergraduate program Olivet Nazarene University in Illinois, and then proceeded to obtain his MBA from Rivier College in Nashua NH.  

Commitment to Community

We are not one-dimensional with just providing restoration services to our communities. We sponsor and participate in the Walk for Cancer as we support the American Cancer Society. Also, the Walk for Hunger, help our Veterans, the Homeless, and The United Way of Marlboro, MA. We may not yet be a landmark in our New England Area like the Ralph Waldo Emerson House or the Wright’s Tavern, which was the assembly point for the Minutemen before the Battle of Lexington and Concord —but we are trying to be. Since we are locally owned and operated, we have had the honor and privilege to serve our communities for over 20 years and look forward to many more. 

Trained Professionals

Our team performs the necessary services related to the damage with compassion and competence in the pursuit of excellence. Every morning we review our works in progress to ensure that we stay attuned to our customers' concerns. We have a culture of caring, respecting and creating new opportunities for each other and our customers. Each employee completes a full background check prior to starting the new job so we know we are bringing in the best employees to our customers. Our crew members are IICRC certified in all different aspects, WRT, Fire/Smoke, Mold Remediation, etc, giving them the knowledge and confidence to perform their best when working on the job. 

Why SERVPRO?

SERVPRO of Marlboro /Concord is a trusted leader in the restoration industry, and our highly trained technicians provide 24-hour/7 days a week emergency service. We’re dedicated to responding Faster To Any Size Disaster with the training, equipment, and experience we always provide to meet and beat the expectations of our customers and clients, both residential and commercial. Our franchise has won the Millionaire Gold for the Outstanding Sales Performance Award a total of 6 times. SERVPRO of Marlboro/Concord also provides assistance and support for commercial losses with the help of our Emergency Ready Profile, at no cost to our customers. 

You can call SERVPRO of Marlboro / Concord at (978) 965-4345 for cleanup and restoration services. We’re Faster to Any Size Disaster.

Christopher J. St. Onge, Brendan J. Stroh
Christopher J. St. Onge, Brendan J. Stroh
Owners of SERVPRO of Marlboro & Concord

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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