A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Malden / Melrose
Our Google Reviews
(781) 665-6396
4.8
(53 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

Jeremy and Jamaree were outstanding! Perfect work . Courteous, polite, knowledgeable, and professional! Thanks to these two excellent men!

M S

Jamaree and Gerardo thank you so much for all your hard work. Great job! Thank again

Cindy Frink

Ben and Gage were professional and thorough and explained the entire process before they began. They also shared info as they uncovered additional issues as they worked. Excellent customer service!

Mary Cunningham

Gage and Jeleasa did a terrific job!

Matthew Byrnes

from mark badolato gage steven and billy did an amazing job definitely would recommend

Gage Windsor

Gage, Steven, and Billy were amazing! They treated me with respect, kindness, and were very professional. We loved having them here when we needed help the most

Rachel Noel

Gage, Billy and Steven were courteous and professional they did great work and they did it quickly. Nice clean up after the work was done as well.

Sean Kiernan

Billy did an excellent job - great communication and very professional. Started and finished on time! Gave was great and did an amazing job with cleaning and demo! I would highly recommend them!

Dawn DiManna

I had a serious water damage issue at my house and called Servpro for help. They responded quickly and sent a team out right away. The crew was professional and thorough, explaining the process and using the right equipment to get everything dried out. They worked quickly, and while it took a few days to fully restore everything, I’m really happy with the results. I’d definitely recommend Servpro if you’re dealing with water damage.

Patricia Synnott

About Us

We have spent years establishing ourselves as a reputable service in the region. Developing a 5-star reputation does not happen overnight, and we continue to honor our commitment to quality and integrity for customers with every restoration service we provide.

24-Hour Emergency Services and Water Damage Remediation 

Properties can quickly become burdened by the effects of damage after fire, water, mold, and storm events. Well-trained technicians on our roster can respond promptly to these situations to begin effective mitigation to help. Emergency services can make a considerable difference in how much of a property can be salvaged and protected, so our SERVPRO of Malden / Melrose team begins many of these processes right away. We have the experts to clean, dry, and repair structures after destructive incidents. 

Becoming More than a Reputable Restorer

While we have established a substantially positive reputation in the region for our fast response and high-quality work, the report we have developed in our communities is not limited to the restoration work we provide. As a locally owned and operated team, we strive to find many ways to give back to the communities where we live and serve as much as possible. We can help improve the lives of area residents through events and programs we sponsor and support, in collaboration with the American Diabetes Association, the American Red Cross, and LifeBridge Northshore. We also work to improve our communities by supporting local small businesses and companies represented on our local Chambers of Commerce.  

Experienced Water, Fire, and Mold Specialists 

Disasters and emergencies can strike at any time, so it's essential to ensure that help arrives quickly and can take the necessary steps to protect the property and its contents. We have a growing roster of trained technicians and professionals representing the various niches of the restoration and recovery industry. We can help with:

  • Water Restoration - WRT
  • Fire & Smoke Restoration - FSRT
  • Mold Remediation - AMRT
  • Carpet Cleaning - CCT

Having these professionals available whenever you need them ensures that we can provide quality mitigation to prevent unnecessary loss and initiate restoration promptly. 

Jonathan Ray Fox
Jonathan Ray Fox
Owner of SERVPRO of Malden / Melrose

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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