SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Malden / Melrose
Our Google Reviews
(781) 665-6396
4.8
(53 reviews)

Why Choose SERVPRO for Biohazard Cleaning Services?

If you’re in need of biohazard, crime scene, trauma, or blood remediation and cleanup, trust the experienced professionals at SERVPRO.  

Our team of specialists understand the shock, safety concerns, and emotional toll of these events. That’s why we’re ready to act quickly, efficiently, and discreetly, so you can focus on your home or business.

Once any police or fire investigations are complete, our team will begin with a full safety and damage assessment before moving into cleanup and restoration.

We work compassionately and intently to ensure everyone living or working at the property can return to a clean, safe space as soon as possible. We will also work with your insurance provider to keep the claims process moving smoothly.

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have a Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


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Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

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Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

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Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

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Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

Jeremy and Jamaree were outstanding! Perfect work . Courteous, polite, knowledgeable, and professional! Thanks to these two excellent men!

M S

Jamaree and Gerardo thank you so much for all your hard work. Great job! Thank again

Cindy Frink

Ben and Gage were professional and thorough and explained the entire process before they began. They also shared info as they uncovered additional issues as they worked. Excellent customer service!

Mary Cunningham

Gage and Jeleasa did a terrific job!

Matthew Byrnes

from mark badolato gage steven and billy did an amazing job definitely would recommend

Gage Windsor

Gage, Steven, and Billy were amazing! They treated me with respect, kindness, and were very professional. We loved having them here when we needed help the most

Rachel Noel

Gage, Billy and Steven were courteous and professional they did great work and they did it quickly. Nice clean up after the work was done as well.

Sean Kiernan

Billy did an excellent job - great communication and very professional. Started and finished on time! Gave was great and did an amazing job with cleaning and demo! I would highly recommend them!

Dawn DiManna

I had a serious water damage issue at my house and called Servpro for help. They responded quickly and sent a team out right away. The crew was professional and thorough, explaining the process and using the right equipment to get everything dried out. They worked quickly, and while it took a few days to fully restore everything, I’m really happy with the results. I’d definitely recommend Servpro if you’re dealing with water damage.

Patricia Synnott

About Us

We have spent years establishing ourselves as a reputable service in the region. Developing a 5-star reputation does not happen overnight, and we continue to honor our commitment to quality and integrity for customers with every restoration service we provide.

24-Hour Emergency Services and Water Damage Remediation 

Properties can quickly become burdened by the effects of damage after fire, water, mold, and storm events. Well-trained technicians on our roster can respond promptly to these situations to begin effective mitigation to help. Emergency services can make a considerable difference in how much of a property can be salvaged and protected, so our SERVPRO of Malden / Melrose team begins many of these processes right away. We have the experts to clean, dry, and repair structures after destructive incidents. 

Becoming More than a Reputable Restorer

While we have established a substantially positive reputation in the region for our fast response and high-quality work, the report we have developed in our communities is not limited to the restoration work we provide. As a locally owned and operated team, we strive to find many ways to give back to the communities where we live and serve as much as possible. We can help improve the lives of area residents through events and programs we sponsor and support, in collaboration with the American Diabetes Association, the American Red Cross, and LifeBridge Northshore. We also work to improve our communities by supporting local small businesses and companies represented on our local Chambers of Commerce.  

Experienced Water, Fire, and Mold Specialists 

Disasters and emergencies can strike at any time, so it's essential to ensure that help arrives quickly and can take the necessary steps to protect the property and its contents. We have a growing roster of trained technicians and professionals representing the various niches of the restoration and recovery industry. We can help with:

  • Water Restoration - WRT
  • Fire & Smoke Restoration - FSRT
  • Mold Remediation - AMRT
  • Carpet Cleaning - CCT

Having these professionals available whenever you need them ensures that we can provide quality mitigation to prevent unnecessary loss and initiate restoration promptly. 

Jonathan Ray Fox
Jonathan Ray Fox
Owner of SERVPRO of Malden / Melrose

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©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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