Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Lowell
Our Google Reviews
(978) 454-7577
4.8
(93 reviews)

Service Areas

Why Choose SERVPRO® for Sewage Cleanup?

A typical dictionary defines sewage as that "waste matter that passes through sewers.” This is easy to understand, the used water in our properties, whether water from kitchens or bathrooms, moves from our properties to water management facilities. But sewage isn't simply "used water", that's perhaps the nice way of saying it, sewage is used water and waste.

This watery mess is contaminated and should be considered potentially dangerous. This waste water may contain bacteria and viruses that could cause serious illness; it’s not something to take lightly. 

Cleaning sewage is something you need specific training for with the right tools. Our Boston area SERVPRO team are professional cleaners with experience handling the most difficult cleaning tasks. Not only are we skilled to take care of your needs, we're skilled to tackle the biggest and most difficult cleaning projects our city can offer. 

Our SERVPRO team is prepared and specially trained to address a sewage backup — don’t risk it.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Unfortunately a sprinkler line was leaking on an exterior wall at my condo. Servpro was called and responded within hours of dispatch. John, Adam, Mark and Josh came in, assessed the issue and brought in the equipment and protective supplies needed. The worked quickly to contain and protect my property! This crew was professional, respectful and did a great job mitigating my water damages! They were also mindful of my belongings and were immaculate with clean up! Thank you Kohn and team!

Janice McCoy

Very Professional and helpful. From start to finish you all came in and made what felt like a disaster and easy fix Thank you Adam,Gloria,Marc and Jon.

David Reinold

Allan responded promptly for my request for help when my water heater went. Adam, Alan, Josh, Jon and Marc could not have been nicer. Very professional and responsive to all my questions. They did an incredible job cleaning up water and setting up heaters. Daily checks were reassuring. Cannot say enough good things about ServPro of Lowell.

Marie Benoit

The whole crew was excellent and professional. They were friendly and courteous. All of them: Adam, Jon, Josh, Gloria, and Marc.

Dalia Martins

Adam, Alan, Jon, Josh, and Marc have had to come help us out with flooding on multiple occasions. They have always been so nice and professional, and do a great job explaining the process.

Angela Copeman

I don’t write many reviews, so when I do, it’s because a company has truly exceeded my expectations. I brought Servpro of Lowell a highly collectible mid-century modern dresser that was permeated with cigarette odor. This piece meant a great deal to me, so I was understandably nervous about trusting it to just anyone. From my first phone call with Justin to meeting Alan and his team—Jeremy, Adam, Mark, and Josh—I knew my dresser was in good hands. Everyone I interacted with was professional, courteous, genuinely kind, and respectful. They introduced themselves, shook my hand, and treated both me and my furniture with genuine care. That level of customer service is something I rarely experience anymore, and it made a lasting impression. Alan took the time to explain the remediation process and answer my questions, which immediately put me at ease. Servpro of Lowell successfully removed the cigarette odor, exactly as promised. Having worked in retail myself, I know exceptional customer service when I see it. Servpro often helps people after fires, floods, and other devastating situations. If this is the level of care they show someone bringing in a single piece of furniture, I can only imagine how reassuring they are to customers facing much more difficult circumstances. Thank you, Alan, and the entire Servpro of Lowell team, for making what had become a stressful situation so much easier. Your professionalism, kindness, and genuine care did not go unnoticed. Servpro of Lowell exceeded my expectations, and I would recommend them without hesitation.

heather austin

I worked with Alan, Adam, Jon, and Marc. They were extremely professional. They helped explain next steps in a way that was really easy to understand. They took the worry away, for me and my boyfriend being first time homebuyers I would recommend them always.

Leillanny Cuevas

We had some mold issues in a place we were renting, and we called SERVPRO of Lowell to handle the remediation. Alan, John and Mark were punctual, friendly, and very professional. Between the time that we originally quoted them and when they showed up, a second leak/mold area reared its head, and they took care of it no problem even though it wasn't a part of the original quote. They cleaned up after their work and were mindful of our pets. Though I hope not to need their services again, if I do, I know who my first call will be to.

Cris Fitzgerald

ServPro is great service and efficient! At our place of work, we have been working with ServPro over the past few months for various issues and have had a great experience. Their team (Adam, Tony, Marc, Jhon, and Alan) have been professional, responsive, and reliable in helping our program through several unexpected issues, especially Adam and Tony! They consistently communicated throughout the process, completed work efficiently, and treated our facility with care and respect. We appreciate them and recommend their services! Thank you ServPro!

Alicia Rogers

About Us

SERVPRO of Lowell understands the disruption that comes with a fire or water damage and the stress it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly return your property to pre loss condition.


SERVPRO of Lowell has been serving Massachusetts for over 40 years and specializes in the cleanup and restoration of residential and commercial property after a fire or flood. SERVPRO of Lowell can also mitigate mold and mildew from your home or business.

Led by Dave and Steve Taylor, our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our crews have the knowledge and experience to restore your property. With a nationwide system of qualified franchises we can call upon for support, no damage is too large or too small for SERVPRO of Lowell.

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.



Insurance and Payment Information

For a stress free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

We accept all credit cards for your convenience.



Certifications

  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • CCT - Carpet Cleaning Technician
  • CDS - Commercial Drying Specialist
  • CRT - Color Repair Technician
  • ECTP - Employee Certification Training Program
  • FCT - Floor Care (Hard Surfaces) Technician
  • FSRT - Fire & Smoke Damage Restoration Technician
  • HST - Health and safety Technician
  • IICRC Certified Firm
  • OCT - Odor Control Technician
  • OSHA - 10-hour General and/or Construction Industry Training Program
  • OSHA - Other Training
  • RCT - Rug Cleaning Technician
  • RRRP - Lead-Based Paint Activities and Renovation
  • RRT - Carpet Repair & Reinstallation Technician
  • SCI/SPI/SEN - Carpet Inspector
  • SMT - Stone, Masonry and Ceramic Tile Cleaning Technician
  • UFT - Upholstery & Fabric Cleaning Technician
  • WRT - Water Damage Restoration Technician
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Steven & David Taylor (Couturier)

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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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