Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Jamaica Plain / Roxbury we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
The Servpro team we worked with Eduardo, Abel and Alfredo (and Kirsten in the office) were all wonderful. Eduardo and his team were kind, professional, knowledgeable and very thorough. They took their time to explain the situation to me and discuss things going forward. Kirsten coordinated their work with our schedule, answered all my questions and was just so nice during a stressful time! Will not hesitate to use again if we need and would highly recommend.
Dilson, Abel and Eduardo were exceptionally nice, and helpful. They went the extra mile to help me out.
Excellent service, very professional. They treated our place with respect very as if it was their own. Thank you Dilson Alfredo and Keh.
Dilson, Sandro and Alfredo were conscientious and did a thorough job of mitigating the mold damage . Reliable and cleaned up.👍
John from Servepro was a very good listener who went above and beyond the call of duty. John is a very very thorough individual who value his job and also cares about his client’s questions and opinions. I used Servepro for the Second time within a year, and my condo looks amazing after two floods. I would highly recommend his expertise.
Dilson, Kei, and Jojo did an outstanding job doing the bio clean and clearing out of the apartment. I never thought it would go back to the original and clean apartment as it once was. I was amazed of their hard work. Dilson kept me informed by texting me their progress which I appreciated. I will highly recommend and praise this hardworking team.
Dilson keh and Alfredo are a wonderful crew. They work so well with each other. I am so pleased with the performance. They. Took care of my property. Gave me good advice. Left the place (my home). clean. Answered all my concerns. Came on time each day. Call me in advance. Had all the proper equipment. Thank you again for all the help. Patricia. Breen
These guys were on top of things hours after we called them for an emergency. We couldn’t be happier with the end result!!
After some challenges with another location in Boston I found this team and they saved me. Kirsten is a gem. She came right in and assessed the need, worked directly with my insurance adjusters to get things all squared away. Has been in communication with me every step of the way and showed me lots of grace, kindness, and patience. Later that same day, Dilson, JoJo, Candido and the rest of the crew came in and did their thing. I appreciate them showing up at the end of (what I’m sure was) a long workday in a Friday to get my air drying machines set up. They explained the process to me and everything that was going to happen. They returned the next week to do the demo work and took great care in moving and safeguarding my belongings. They also identified another leak and mold in the process. They handled the mold issue and gave me great instructions on what was needed regarding the leak. When I say that the demo was clean. Not one dust particle escaped. Overall this team is amazing and has been the saving grace for me in this unexpected and chaotic moment. I wouldn’t hesitate to recommend them or call them again for other needs in the future.
