Call: (413) 324-1300

Packout & Contents Restoration Services

  • The #1 Choice in Cleanup and Restoration* 
  • Residential, Commercial, and Government Packout and Contents Restoration Services  
  • 24/7 Emergency Response 
  • Trained, Certified Specialists 
  • Advanced Digital Inventory Systems 
  • State of the Art Equipment 
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Hampshire County
Our Google Reviews
(413) 324-1300
4.8
(164 reviews)
(413) 324-1300

Why Choose SERVPRO for Packout & Contents Restoration Services?

Protecting the Items That Make a Space Feel Yours

After water, fire, smoke, or mold damage, the building is only part of the story. Furniture, documents, keepsakes, office equipment, retail inventory, and everyday belongings can all be affected. For a homeowner or business owner in Northampton, figuring out what can stay, what needs cleaning, and what should be moved can feel like sorting a junk drawer during a thunderstorm.

What Packout and Contents Restoration Means

SERVPRO provides packout and contents restoration services for residential and commercial properties across Hampshire County. A packout means carefully removing affected belongings from the damaged area so cleanup and restoration work can move forward. Contents restoration focuses on cleaning, deodorizing, drying, and organizing items that may be restorable.

This process can help after smoke residue, water exposure, damp storage areas, or storm-related damage. It also creates breathing room inside the property, which matters when crews need access to walls, flooring, ceilings, or mechanical spaces.

Local Care With Organized Steps

SERVPRO has served Western Massachusetts for more than 23 years, with longtime employees and trained production staff who understand how personal these projects can be. Around Northampton, from homes near Smith College to downtown businesses, contents often carry real value beyond the price tag.

For packout and contents restoration in Northampton, contact SERVPRO to schedule service and learn how the team can help clean, organize, and support the recovery of your belongings.

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Pack Out and StorageFurniture RestorationTextile CleaningDocument and Photo RecoveryElectronics RestorationPack Back ServicesCommercial Contents RestorationInsurance

Packout and Storage

We’ll inventory, pack, remove, and store your personal belongings, furniture, electronics, appliances, and more. All as we clean and restore the contents of your home or business, with the utmost care. 

For your peace of mind, we use advanced digital inventory software to catalog and track your belongings. That way, you always know where your possessions are.   

Furniture Restoration

It’s hard to believe soaked or smoke-damaged furniture can have a second chance. For decades, SERVPRO has been cleaning, restoring, even repairing our customers’ furniture, making those second chances happen. 

Our experts evaluate everything from leather couches to wooden tables. This lets us determine the best way to clean your furniture, from dry cleaning to our proprietary wet cleaning methods. 

Textile Cleaning

Our textile cleaning team uses the industry’s best equipment to restore your clothing and soft goods—even after severe water, smoke, or mold damage.  

We’ll handle everything from everyday garments to delicate fabrics, leather goods, and cherished keepsakes, typically achieving deep cleaning without any wear or damage.

Document and Photo Recovery

Let SERVPRO coordinate the restoration of your paper goods—photos, books, certificates, important papers, drawings, and more.  

We’ll make sure your items receive the best care possible, whether it’s photo restoration and digitizing, document freeze-drying, or old document restoration.

Electronics Restoration

SERVPRO will coordinate the restoration of your kitchen and laundry appliances, living room electronics, and personal items.  

A qualified appliance technician will inspect and evaluate all your major appliances to find out whether you should repair or replace them.

Pack Back Services

When the restoration work is complete, we'll coordinate you to get your possessions back home, according to your needs.    

SERVPRO isn’t just Faster to Any Size Disaster®. We’re also return your cleaned possessions faster, with quick turn-times for items like clothing and daily necessities!

Commercial water damage repair in Pennsylvania completed by SERVPRO
Commercial water damage repair in Pennsylvania completed by SERVPRO

Commercial Contents Restoration and Packout Services

Quick response makes all the difference when your business is damaged in a flood, fire or other emergency. At SERVPRO, we respond quickly and work hard to help get your business up and running again as quickly as possible.  

Along with cleaning your business furniture and fixtures, we use the very latest technology to restore the documents your business depends on—contracts, blueprints, financial records, and more. We can also digitize them to prevent further disruption.  

While your commercial property is being cleaned and repaired, your contents can be packed out and stored in our secure, climate-controlled facility. Our goal is to help you and your employees avoid downtime and return to full operations as soon as possible.

Commercial Services
A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

We Make the Insurance Claims Process Easier

SERVPRO works directly with your insurance provider to help streamline the restoration process. Our team documents all damage thoroughly, provides clear communication, and coordinates the necessary paperwork - so you can focus on getting life back to normal.

Because SERVPRO is trusted by major insurance carriers, we respond quickly to help control costs, prevent further damage, and keep your claim moving forward.

What our
customers are saying

I cannot express enough how grateful I am for Matt who overseen Alex JN one were wonderful. I felt completely Comfortable with them in my house. They were very respectful to us and our furniture and surroundings. Their work was awesome Alex, the very very hard worker along with the other two. We had an ice damn leak And it affected three rooms two rooms we had to have the walls removed outside walls all three rooms. The total ceilings had to come down. They also found asbestos and the team they had to do that was fantastic. I have extremely heavy furniture and they had three rooms to move and they did it on a hot day in the 90s without a complaint. I had questions that Matt answered immediately into my liking. I think they were wonderful. It did take a while to complete my job, but it was. They were consistent every day. Thank you so very much and I highly highly recommend them.

Beverly John

Very happy with the outcome of the restoration & repair. My water heater failed and ServPro was on site just a few hours later for extraction and drying. Their quick response helped to keep this a small loss and the crews did an excellent job replacing the water-damaged carpet and repairing and painting baseboards and drywall. Sincerely appreciate the great work from Amber, Lou, Austin, Megan, and all the other members of the ServPro team who helped to get my basement back into shape!

Jules Oscar Gaudreau III

The team at SP was awesome. Amber, Dani, & Lou (just to name a few) were on-point from Day #1. The repairs look better than the original. Will use them again. I highly recommend their services.

Scott Allard

We had a spill. We called ServPro of Hampshire County, MA and our call was immediate handled by Daniella. Within a day a representative was sent to the house to estimate the work. Our home is forty miles north of their location. We received a written proposal by email and a crew came to do the work. All done and completed professionally by phone and in person. I highly recommend Kevin and his team.

Charles & Scarlett

From start (oh no, our cellar is flooded and it’s Sunday evening!) to a clean, beautifully restored cellar at the end of- all of the people associated with ServPro were fabulous. Professional, timely and incredibly helpful. Really hope not to need their services in the future, but in the event we do- they will be the first call! Thank you Megan, Lou, Bob and the rest of the dynamite employees!

Peter Babinski

i had a chemical spill in my vehicle which interacted with other solvents and created a chlorine gas. It was bleach tht initially spilled due to someones irressponsibility . Serv pro came right out and evaluated . The smell was burning my eyes tearing and causing reactions to a person like myself with autoimmune diseases. serv pro did a biohazard detailwhich is what was required.The leak seeped to the floor boards those were cleaned too. Very bad spill. I instantly felt better when they were complete and i returned into the car. I was so appreciative as i had appointments, work , etc. and no more symptoms. They were patient and answered all my questions. They specialize in all detailing which makes them stand above the rest. They are truly a life saver, truly. The chemical would not thave cleared without proper treatment . It just made me very sick.

Lee

Very professional and friendly staff! My husband, Fleet, and I were very happy with the results!

Sophie Leger

Erica and her team were awesome! It sucks to have them come mop up a mess but Erica and her team were amazing - pleasant, respectful, hardworking and very professional. I would highly recommend the Belchertown team!!

Kristie Nathanson

You don’t want to need them but, if you do, I can recommend Servpro. They responded to water damage promptly and effectively. Can’t say enough good things about Amber! We had an unfortunate packing mishap and they owned the mistake and corrected it. Professional and pleasant interactions with Kevin. I wouldn’t hesitate to work with them again (and hope I won’t ever need to!)

Julia McDougal Ronconi

About Us

Built Around Western Massachusetts Know-How

A good restoration company should know more than how to run equipment. It should understand the buildings, weather, and people it serves. SERVPRO has worked across Western Massachusetts for more than 23 years, helping homeowners, property managers, business owners, schools, and local organizations recover from water, fire, mold, storm, and cleaning challenges.

Experience With Real Local Roots

The team includes a strong mix of seasoned employees and newer technicians, with several longtime staff members bringing 10 to 20 years of experience. Many field technicians hold IICRC Water Restoration Technician certifications, and even the office team understands the water restoration process from formal training. That matters when you call with questions and need clear, practical answers.

SERVPRO also brings serious equipment capacity to local jobs, including air movers, dehumidifiers, pumps, heaters, generators, and specialty drying tools. From small basement water issues to large commercial losses, the team knows how to match the response to the property.

Part of the Northampton Community

Around Northampton, from Smith College to nearby Five College communities, SERVPRO values the people and places that make Hampshire County feel connected. The team supports local youth sports, the Jimmy Fund, Relay for Life, Alzheimer’s research, and regional business groups.

For restoration and cleaning help in Northampton, contact SERVPRO to learn how local experience can support your next step.

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Kevin Fall
Kevin Fall
Owner of SERVPRO of Hampshire County

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General Contractor License: MA CS-107843
Residential: MA HIC 180066
SERVPRO of Hampshire County
50 Depot Street
Belchertown, MA 01007
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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024

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