Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Fitchburg-Leominster
Our Google Reviews
(978) 537-1500
4.6
(43 reviews)

Service Areas

Fitchburg, MA | Leominster, MA | Sterling, MA | Harvard, MA | Lancaster, MA | Clinton, MA | Devens, MA | Pratt Junction, MA | Still River, MA

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Fitchburg-Leominster we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Major fire damage clean up. ServPro sent three weeks cleaning up after fire and water damage. Very professional. Great communication between foreman and our staff. Attached photos are just a snapshoot of some of the work done.

Wayne Twombly

We had our basement walls cleaned of efflorescence. They did a thorough job and the walls look great.

Donna Syers

I was extremely impressed with the work that this Servpro did at our home. We had a horrible water emergency in our basement. These guys showed up and just took care of everything with speed and skill, and were extremely professional and friendly throughout. They were also helpful in dealing with our insurance claim as well. Rich and Eric and their crew were top notch all the way. Could not have been more impressed. Thanks guys!

Patrick Bunnell

Servpro did a great job after we had a fire in our house, cleaning, air purifier, removing all carpet, temporary heat, temporary blocking up of the wall, adding insulation and plastic. Chris and Rich were very good and got right in after the fire, they did a good job with the remediation working with our insurance company directly. They offered to have a subcontract come in to give us a quote on the rebuild part of the claim but that didn’t work out! I would recommend them only for the remediation / cleaning. NOT the rebuild/ repair or replacement part of our insurance claim. Steve from Shirley Ma

Steven Clark

This is the second time we have needed help from Servpro and they are fantastic! Response time is within a couple of hours and they stay in constant touch with you regarding the status of the cleanup/abatement. In our case we had a broken heating pipe that destroyed our living room. Within a day the room was down to the studs and joists with fans and dehumidifiers running to dry out the structure. They are incredibly careful and neat, when they finish the job there is nothing left to do. Although we hope to not need their services again we know who we will call if we ever need this type of help!

Bob L

I highly recommend Servepro from Leominster. The staff is absolutely amazing. The job was completed in a timely manner. When I had a concern they were right there to answer all my questions! They even worked around my schedule! Great Company!!!!!!!

Dawn Bishop

Chris Colvin and his crew did an amazing job for our family. After experiencing a house fire we hired them for the cleanup process. Chris and his colleagues were very knowledgeable, so helpful and always available for any and all questions! Calls and texts were answered almost immediately! I highly recommend them! You will be glad you did!

Noreen Lambert

Dealing with ServPro was a great experience. We had a water leak in our basement and Rich came right out and assessed the situation. Within in hours we had workers setting up equipment and fixing everything up! Very clean and professional! Highly recommend!

Sue Niro

What a great company. Fast service and and very helpful. Rich and his workers were concerned about my issue and took care of everything. would recommend them 100%

Sue Rivard

About Us

Disasters from water, fire, mold, and storms can occur without warning and leave homes and businesses throughout Worcester County exposed to potentially hazardous conditions and structural deterioration. Over the years, we have worked hard to become a trusted name for restoration and recovery, and this begins with our commitment to providing every customer with a memorably positive experience and a result for disaster relief that exceeded expectations.

While our area might be best known for being the birthplace of Johnny Appleseed, we also strive to make it a place where friends and neighbors are helping one another through disasters and emergencies. Our owner, Michael McCarthy, knows that real success is a blend of productive business and a place in the communities served. With nearly 800,000 residents in the county alone stretching from Devens and Harvard to Leominster, our team is a representation of our entire service area.

We value the philanthropic work that we can do in our area as well. From our involvement with local charities and drives, we can give back to our communities in a way that well exceeds any of the recovery and restoration efforts we could provide. We know that our worth gets measured in how we can help people – no matter if those people are paying customers or those in need of much more assistance than property recovery and restoration.

Our crew has become recipients of prestigious SERVPRO sales performance awards, showcasing our ability to address disasters quickly and move on to helping other homes and businesses. This successful presence throughout our slice of Massachusetts stems from a union of cutting-edge products and equipment with educated and certified recovery specialists accredited through the Institute of Inspection, Cleaning and Restoration Certification (IICRC) in every facet of the restoration industry.

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Michael McCarthy

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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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