Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Monroe / West Monroe
Our Google Reviews
(318) 345-5121
4.8
(158 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage Cleanup and Biohazard Water Damage Restoration in Central Arkansas

Understanding Sewage Backups

A sewage loss in your home or business is more than a messy inconvenience—it’s a serious health hazard. Contaminated “black water” from toilets, drains, or storm backups can contain harmful bacteria, viruses, and parasites that pose significant health risks if not handled properly.

Professional Sewage Damage Cleanup

At SERVPRO® of Little Rock, Cabot, and Pine Bluff, our certified technicians specialize in sewage cleanup, biohazard water removal, and sanitization. We respond 24/7 to remove contaminated materials, disinfect affected areas, and safely restore your property.

Our professional services include:

  • Extraction and disposal of contaminated water and debris
  • Cleaning and disinfection with EPA-approved products
  • Drying and dehumidification of affected spaces
  • Odor removal and air purification
  • Guidance on needed repairs and prevention from our construction team

Why You Should Call SERVPRO

DIY cleanup can spread contamination and worsen sewage damage. Our trained professionals use protective gear, advanced equipment, and proven procedures to ensure your home or business is safe again.

When disaster strikes, SERVPRO is ready to make it “Like it never even happened.”™

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

ServePro was great to work with after the smoke damage to my home during the ice storm. Everyone was a great help…from Jackie and her mitigation team (the guys were hard workers on that side!) to the construction side with Matt and Chris. Matt and Chris made sure the job was done until the end! Thanks for all your hard work and help in getting us back to our home.

Amanda Coker

Great experience! Casey,jamerick,miguel and chance were very professional and i would recommend servpro! The guys were very thorough and very friendly took great care of my home and made sure all my needs were met in the home and couldn't be more happy!

Edith Armstrong

Efficient, on time, and good work made this a much nicer experience than it could have been!

Elizabeth Green

Servpro staff answered my call with professionalism and compassion as we were experiencing the effects of a flooded home! Casey showed up within 2 hours of my initial call to Servpro! He assured me they would be able to help me and my family. He answered my million questions and assessed the damages. Shortly after his assessment, Jonathan & Rosie arrived and began their efforts of drying our home. The office staff, as well as the on site staff, maintained frequent communication with me, my insurance company, and the construction team. It was such a relief to have the entire team, especially during such an upsetting time in our lives. I pray I never need their services again, but if I ever need help with flooding again, you better believe I’ll call them again!

April Eubanks

The mitigation crew with Jimmy, Jam, Adrian, Chance, and Jonathan did an amazing job! They were so professional, meticulously clean, and careful with our fixtures. We really appreciate the care and attention!!

Carey Rodriguez

Jonathan, Matthew, Miguel, Jam, Adrian, Rosie, Casey, and Seth were all very nice and professional. Although they were not all on-site at the same time, each of them was quick to answer my questions throughout the entire process and made sure I was completely satisfied when the job was finished.

felecia taylor

Dashondra (lil bit), Jam J,Jackie, Rose, Kesha, and Tim have done a wonderful job through and through, great communication, work ethic, and cleanliness. I would recommend them to anyone!

Robert Jones

ServePro staff really helped us out during our water damage loss. I would especially like to recognize Robin Calvert for her outstanding customer service. She was highly knowledgeable, consistently kept us informed with proactive updates, and was always available whenever we had questions. She truly made the entire process much easier.

Brenda Townsend

Fantastic communication by Casey and his team of professionals! I highly recommend this company. They were extremely clean with the demolition and extensive with their research with our house and the way it was drying. Very happy!! 😃

Elizabeth Freeman

About Us

SERVPRO® of Monroe/West Monroe has been serving Northeast Louisiana since 1996, when Don Legg and his business partner launched the franchise with a simple mission: help people recover when life takes an unexpected turn. What began as a small local operation has grown into one of the most experienced restoration teams in the region. Today, the company is owned by Don Legg and his son, Corbin Legg, continuing a family legacy built on hard work, integrity, and a commitment to serving others.

From the beginning, SERVPRO of Monroe/West Monroe has focused on more than cleaning up damage. The team’s purpose is to restore normalcy for homeowners, business owners, and institutions facing water damage, fire and smoke loss, mold issues, storm damage, and other property emergencies. Every response is guided by the understanding that behind every job is a family, business, or organization counting on a fast, professional solution.

In addition to serving residential and commercial customers throughout Monroe, West Monroe, and surrounding communities, the franchise has developed extensive experience managing large commercial and industrial losses. Their team regularly responds to major property claims across Louisiana and Arkansas and deploys throughout the Southeast following hurricanes, tornadoes, and other severe weather events.

Backed by highly trained professionals, advanced drying and restoration equipment, and the resources of the nationwide SERVPRO network, SERVPRO of Monroe/West Monroe is equipped to handle losses of any size. Whether responding to a small residential water leak or coordinating a large-scale disaster recovery project, their mission remains the same today as it was in 1996: to serve others by restoring homes, businesses, and peace of mind.

Donald & Corbin Legg
Donald & Corbin Legg
Owners of SERVPRO of Monroe / West Monroe

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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