Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Lake Charles
Our Google Reviews
(337) 478-1133
4.8
(114 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Lake Charles we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

My momma had a kitchen fire and the soot&stank was everywhere. I called the team at Servpro of LC and the next day they came out and inspected the damage! They worked with me and our insurance to get the kitchen back and ready for mommas famous Sunday gathering. Thank you team Servpro!

Jamal Bell

Servpro professionally took care of our entire home project from start to finish. Mrs. Lori, Mr. Steve, Mr. Ben, and the entire staff of Servpro was transparent, informative, and trustworthy for a duration of several months of work. Also thank you Mr. Jack for overseeing and making sure no detail went unnoticed. Landon and I forever appreciate your business and family.

Alana Smith

“I had just returned from vacation and disaster struck! When I was gone my AC unit malfunctioned and flooded my home. Ben and his team stepped up and took care of my water damage! 10/10 would recommend🚛”

Mason Thigpen

Servpro provided excellent service to me in a tragic situation…… I had a water pipe burst in my attic which affected multiple rooms in my house. Nathan and his team were timely, thorough and reliable in their work response while very available for any questions and conversation as needed. I wouldn’t hesitate to recommend their services to anyone in need and would return to them again though I hope I never need water remediation in my future…… thanks Servpro team!!!!!! I appreciate you!!!!!

Kerry Woods

Servpro took care of the cleanup of a sewer overflow situation in our office building. They were here quickly and cleaned/disinfected the wet carpet. They set up blowers to dry the area overnight and the next day it was fresh and clean. The price was fantastic as well for the work performed. Thanks Ben Drouilhet & Team! 5 stars!

Steven Shows

Our service tech , Rodney, went above and beyond. Very polite, professional, and a pleasure to work with !! He was very informed about the project necessary for our situation. Punctual and great at communication. Could not have asked for a better person to work with during our time of water leak and crisis . Highly recommend ‼️

Lisa landry

Nathan and Rodney with ServePro cleaned my a/c vents and unit. They did a spectacular job. Everything looks and smells incredible! Thanks guys for the outstanding customer service.

Colton Duplechain

Rodney from Servpro did an amazing job cleaning my air conditioning ducts. He was very professional,hardworking and very informative about what he was doing. I recommend this company to my family and friends.

Jenerra

“I was about to jump off 2-10 before i called Servpro. I took my family to blue bayou for the week and when we returned…disaster had struck. My hot water heater busted. Water was everywhere. With the help of Ben and his team they dried up both my home and tears. Thank you team Servpro!

Zack

About Us

In August of 1990, while serving the United States Army, owner Jack Drouilhet started his career in the Restoration Business in Lake Charles, LA. Here at SERVPRO of Lake Charles we strive to give excellent customer service as well as compassion for our customers who are meeting us at probably one of the most difficult times in their lives…Disasters. Whether from Fire/Smoke, Water Damage or Mold Damage. Now our services also include RECONSTRUCTION.

SERVPRO of Lake Charles has a staff that are trained to answer just about any question or concern you may have. For carpet cleaning to large commercial disasters, SERVPRO of Lake Charles to service to help “Like it never even happened.”

SERVPRO of Lake Charles has specially trained Production Members that have all been accredited by the IICRC, the industry standard for Mitigation/Restoration.

SERVPRO of Lake Charles is a licensed Mold Remediation Contractor --License NO. 250665

John Patrick & Monette Drouilhet
John Patrick & Monette Drouilhet
Owners of SERVPRO of Lake Charles

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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