Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Greater Covington and Mandeville
Our Google Reviews
(985) 871-5375
4.8
(170 reviews)

Service Areas

Covington, LA | Mandeville, LA | Madisonville, LA | Folsom, LA | Abita Springs, LA | Lacombe, LA | Ramsay, LA

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Greater Covington and Mandeville we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

They came quickly after I called and Corey explained everything they were doing and the whole process. He explained the options and what it would cost and what they were doing to keep the cost down. I appreciated the time they took to take care of my home.

Christa Roberts

Not all heroes wear capes! Sometimes they show up on a Saturday evening when you think your house is falling apart. After an entire week of dealing with a water issue in my home, having multiple people in and out assessing the damage, and being told I could be looking at anywhere from $10,000 to possibly $30,000 in repairs, I was beyond stressed. I had been told there was water damage in my walls, vanity, cabinets, and other areas and had already started preparing myself and my home for a massive project. Then Corey walked in. He thoroughly assessed everything and quickly determined that I did NOT have the extensive damage I had been led to believe I had. In fact, there was only one very small area that actually needed to be addressed. Just like that, six days of stress disappeared. I could finally breathe. I am so grateful for his honesty!! He could have easily gone along with what I had already been told, and I would have never known the difference. Instead, he was honest about what actually needed to be done and, just as importantly, what did NOT need to be done. After determining that the damage was so minimal that I could cancel the insurance claim I had opened, he even popped the trim off for me and offered to help remove the carpet I had already pulled up. And did I mention he did all of this on a SATURDAY EVENING? He came out because I genuinely believed I had an emergency on my hands based on everything I had previously been told. Corey saved me from an enormous amount of unnecessary stress, work, and expense. Thank you, Corey, for your professionalism, kindness, and, most of all, your honesty. It is incredibly refreshing to come across someone who genuinely wants to do the right thing. If you are looking for someone you can TRUST, call Corey. He absolutely saved me!

Amber Wilson

I had a great experience with SERVPRO after having my vents cleaned. The team was friendly, professional, and hardworking. They did a thorough job and cleaned up everything nicely when they were finished. I really appreciate the great service and would definitely recommend them!

Erin Reid

Anthony and Corey were great. Very proffetional and got everything handled quick and efficiently!

Elizabeth Herberg

Kristen was extremely professional, knowledgeable, and transparent in her explanation of our problem and its solution. She treated our home and issue as if it was her own. I highly recommend Servpro of greater Covington and Mandeville, and especially Kristen, to future customers.

Mark

Cory and Jonathan were fast and friendly. They performed very professional work.

Ray

Corey and Johnathan were great!

Greg R

This past Wednesday I had my toilet decide to flood half my house. Dealing with insurance and getting people out as soon as possible. ServPro was there quickly. DJ, Anthony and Austin all did diligent work and made sure they could save what was possible. They are all truly respectful and never showed any signs of anger with me asking lots and lots of questions. If I could give these three a raise I would. Thank you again for always explaining and getting the house back to as normal as can be right now.

Kelly Campbell

Corey and Jonathan & Donnie was so thorough and kind! Friendly and great customer service

Regina Taylor

About Us

Our History

Stuart Andrus first opened SERVPRO® of Greater Covington and Mandeville in 2009 with the help of his nephew, one green van, and a few pieces of equipment. Since then, our team has grown to be the largest full-time restoration crew on the Northshore operating from a 15,000 sq. ft. climate-controlled building with hundreds of pieces of professional restoration equipment. We have now helped thousands of homeowners and business owners throughout St. Tammany Parish and the entire Greater New Orleans region. 

Our Commitment to Our Community

St. Tammany Parish is a special place to live and work. We are happy to be the #1 trusted restoration provider for our community and we strive to give back as much as possible. We frequently sponsor local charity events, host blood drives at our office, and teach continuing education classes for insurance professionals. For our local business community, we offer no-charge disaster planning services to teach their teams how to properly respond during an emergency. 

SERVPRO® of Greater Covington and Mandeville is a proud member of the St. Tammany Chamber of Commerce, Northshore Home Builders Association, Northshore Claims Association, Covington Business Association, and New Orleans Claims Association. 

Full-Service Restoration Provider

With the assistance of our rebuild partner, Complete Restoration Services, we manage your project smoothly from start to finish. After our mitigation team has completed the water or fire damage restoration process, our reconstruction project managers will work with you to rebuild your home or business. By efficiently working together, our restoration and rebuild teams are truly the best at making any size disaster "Like it never even happened."  

Exceptional Customer Service 

Our leadership team has over 50 combined years of experience in the restoration industry. We understand the stress and worry you may feel. Navigating the claims process can often be an overwhelming experience. SERVPRO® of Greater Covington and Mandeville is here to help you each step of the way. We are happy to answer all of your questions and thoroughly explain our process. 

Read our 70 + glowing customer reviews here. 

Stuart Andrus
Stuart Andrus
Owner of SERVPRO of Greater Covington and Mandeville

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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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