About Us
SERVPRO of Downtown New Orleans / Team MLR is available anytime you need help, 24 hours a day, including weekends and holidays. Call us for your residential and commercial cleanup, repair, and construction service needs.
Here to Help® 24/7
About Us
SERVPRO of Downtown New Orleans/Team MLR was established in 2023 under the lead of several other SERVPRO franchises that service the local community’s restoration needs. When the company was founded, it was built on principles: hard work, proper training, and customer service. Without these fundamental principles, we would not have been able to provide almost 30 years of service to our Greater New Orleans community. As of October 2018, William Love, Jim Metteauer, and Taylor Rosson purchased the franchise from a long-standing SERVPRO operator. Growing up on the Mississippi coast, William and Taylor lived through Hurricane Katrina and experienced major water damage. We understand what it is like to go through these trying times. Should you experience a loss at your home or property, we would be honored to assist in your restoration needs.
Water damage is a staple of our business. Due to our size, we have national contracts with multinational insurance companies and property management firms. Water damage can strike a home or business anytime, and we are always prepared to help. SERVPRO of Downtown New Orleans/Team MLR has a crew on call 24/7 to assist the needs of those in emergencies. From water damage at your Metairie home to water damage in a commercial building in downtown New Orleans, we have the experience and training to mitigate these losses quickly. SERVPRO has a strict 1-4-8 response time (1 hour to return the call, 4 hours to respond on-site, 8 hours to have a full scope of work to the insurance company), and we at SERVPRO of Downtown New Orleans/Team MLR pride ourselves on exceeding these standards.
Fire damages are common in our old homes and businesses in New Orleans and the surrounding areas. Our community boasts many beautiful homes built in the 1900s but these homes can have dated electrical systems leaving them more susceptible to fire damage. SERVPRO of Downtown New Orleans/Team MLR will respond to your home or place of business and provide a full scope of work for the fire loss. We will work with your insurance company to ensure the proper storage of your belongings while your property is restored.
If you require water, fire, or mold restoration work in the Greater New Orleans area, please call SERVPRO of Downtown New Orleans/Team MLR where we will treat you like family.
Service Area
What our
customers are saying
Servo Pro was needed at our Business on the North Shore! Christina Billiot, Project Mgr , came out with her team the same day and took care of our site ! Professional and Fast service! They did a great job and I would definitely recommend using them for your clean up job! Thanks !
I received outstanding service and help from this ServPro team. Miss Christina was really there for me and held my hand through every step of the way. I could not have gotten this all done without them, I literally called everyone I could find on Google for the issues with the house, and these are the only ones that were fully equipped and knowledgable enough to handle everything. I am forever grateful for their kindness and willingness to go the extra mile to help me out. One of the few companies that actually looks out for the customer where there really are so few of them left.
Great service and very clean
The representative and technicians, David, Bryan and Ernesto, were very thorough which was a good thing. I thought that I knew what I didn’t know. The technicians being true professionals uncovered water damage that I didn’t realize that I had.
Matthew & Brandon did some work for me they did an Outstanding Job!!!!!!!! I would highly recommend them for any job.
Matthew and Brandon did some cleaning for a company I work for and they did an impeccable job. Thank you guys so much!
Servepro is very professional, when I called them at 9pm they were here to get the job did by 10pm . Very prompt and friendly ppl to work with .I highly recommend this company for ur mitigation work .
I would like to Thank - Christina Billiot, Yuritzhy H and Sonia M. The SERVPRO Team did a Great job cleaning my Garage. I am very pleased with their attention to details.
The staff at Serv Pro is Aces. Ms. Christina Billiot did a thorough scan of the property checking every square inch with precision. She ensured me that the house would receive lots of care and true to her word the cleaning crew with crew chief Yuritzhy Hernandez did an outstanding job. Five stars across the board