Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Alexandria
Our Google Reviews
(318) 427-7511
4.5
(65 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Alexandria we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

We came home from vacation to a main water line broke in our mobile home, and water was covering the entire inside floors. It affected the walls and insulation as well. We called Servpro and they were there the same day! All the fans and dehumidifier’s saved us a huge amount of money. Servpro also has a reconstruction crew that was able to repair the damage and it is better than before. Servpro has fair prices and great customer service/support. We are very happy with our results and recommend them from start to finish.

Margie Paige

Ben is very knowledgeable and prompt. Working with him, Andrew, and the team over at ServPro is a breeze!

john b

We had a great experience with Ben and his crew. They were quick and did a top notch job.

Parker Perot

Ben’s done some work for me over the years. From small projects to large he has always been great!

Samih Abrams

Ben and Andrew are awesome guys! They made me feel like family and that I had known them my entire life! They took extra good care of me and my family and were quick on response time. 10/10 will use them again!

John A

Servepro of Alexandria does excellent work! If you are in need of damage repair after a fire or flood contact this company! They are professional and quickly respond at a time when you need them the most!

Erin Lancaster

Excellent customer service and professionalism.

Graham Landry

Call these guys if you need it done PRO.

stephen turpin

A company with a lot of integrity. They show up on time, complete the job as they promise, and do a great job communicating with the insurance company. Highly recommended using them!

Erica Richerson

About Us

At SERVPRO of Alexandria, we understand how disruptive property damage can be for both homeowners and businesses. We specialize in fast, reliable water and flood damage restoration for residential and commercial properties throughout Alexandria and Central Louisiana, helping you recover quickly and minimize further damage.

Our team provides a full range of cleanup and restoration services, including:

  • Water and Flood Damage Restoration
  • Fire and Smoke Damage Restoration
  • Mold Remediation
  • Odor Removal and Control
  • Biohazard and Trauma Cleanup
  • Reconstruction and Remodeling Services

Whether it’s a small residential issue or a large commercial loss, we have the experience and equipment to handle projects of all sizes.

SERVPRO of Alexandria is proud to serve communities across Central Louisiana with prompt response, professional service, and a commitment to making it “Like it never even happened.

Blake J. Betz, Timothy J. Neathery
Blake J. Betz, Timothy J. Neathery
Owners of SERVPRO of Alexandria

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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