Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of South Louisville, Northwest Louisville and SERVPRO of Southwest Jefferson County
Our Google Reviews
(502) 452-1298
4.9
(106 reviews)

Service Areas

Louisville, KY | Fern Creek, KY | Okolona, KY | Highview, KY | Kenwood Hill, KY | Waterson Park, KY | Lynnview, KY | West Buechel, KY | Appliance Park, KY | Heritage Creek, KY | Fairdale, KY | Valley Station, KY | Pleasure Ridge Park, KY | Hollyvilla, KY | Shively, KY

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are more than an inconvenience—they're a serious health hazard that requires immediate attention. At SERVPRO of South Louisville, Northwest Louisville and Southwest Jefferson County, we know that every minute counts. Our highly trained technicians are equipped to safely handle septic system failures, toilet overflows, sewer line backups, burst pipes, and other sources of contaminated water.

No matter the size or complexity of the loss, you can rely on SERVPRO for professional sewage cleanup, restoration, and repair. Our goal is to restore your property quickly and safely while making it "Like it never even happened."

We adhere to the IICRC S500 Standard for Professional Water Damage Restoration whenever applicable, ensuring our work follows recognized industry best practices. To learn more about these standards, visit the IICRC website.

From the initial emergency response through the restoration process, our experienced SERVPRO team is also here to help guide you through the insurance claims process, making a difficult situation as seamless as possible.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

The crew that came out to remove the carpet pad and baseboards did a great job..Michael the crew leader was very calm and organized....Jerry the PM stopped by several times to make sure everything was ok....The finishing crew led by Connor came back Wednesday and removed the tack board and removed all the trash..Plenty of fans were used to extract all water and moisture and a germicide was sprayed to kill any bacteria on two separate occasions...Thank you for helping to restore our home....Patrick J Cardi

PATRICK J CARDI

The Serve Pro team did a great job. Completed the job ahead of schedule. Thank you to the entire crew!

Perri Mousty

Mike and his crew were excellent. They were very helpful in explaining everything that they were doing and any problems that they noticed that would help in the future. They got to work done quickly and were very clean and respectful of the house. Everyone on the crew made a bad situation much more tolerable.

James Boyd

I want to thank Austin and the wonderful crew for taking such great care of my in-laws crawl space. Within a day of my call Austin Schoen came out and assessed their situation and put a plan together to take care of them. The next day Connor and Angel came out and went to work. They pulled out the old vapor barrier and placed equipment for the weekend to dry it out. They also helped my aging in-laws take heavier items to the street for trash pickup, going above and beyond. They came back early the next week and put down new VB. My wife and I living in Florida felt helpless, but Austin and the crew put our minds at ease. Thank you again and I would highly recommend Servpro in the future.

Randy Barnett

Dylan’s and his crew did a great job cleaning out my dad’s house after the massive water leak. Dylan made sure that I was aware of everything they were doing. Adding just a few of the before and after pictures.

Gwen Korfhage

Devin was great.

ashlee roberson

Immediate. Professional and friendly. Great communication in our urgency.

Kha Do

Dylan and Carlito were awesome. They came by expediently and handled our water mitigation very very quickly within two hours. They give us professional advice and we’re willing to give us their phone number in case we had any additional questions would recommend both team members again to anybody looking for great Servpro staff.

BeachKing

Devan, Ezequiel and Rhys were quick, efficient and professional during their service!

Josh Price

About Us

SERVPRO of South Louisville understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of South Louisville specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of South Louisville can also mitigate mold and mildew from your home or business.  We are always here to help if you find yourself in need of our services.  Don't hesitate to call us day or night.

Our owner, Jason Wilson, is excited to be working in the South Louisville territory.  We know there are many local residents and business owners who will benefit from the services we offer.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of South Louisville.

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Jason E. Wilson
Jason E. Wilson
Owner of SERVPRO of South Louisville, Northwest Louisville and SERVPRO of Southwest Jefferson County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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