Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Pulaski & Laurel Counties
Our Google Reviews
(606) 877-2160
4.6
(141 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

One of the last things anyone wants to wake-up to, or come back from vacation to, is a sewer back-up. These occur more often than you think, and most people try to clean them on their own. 

Sewer backups should be considered an emergency since the water may contain viruses, bacteria, and other microbes that cause serious illnesses. SERVPRO Franchise Professionals have specialized training and equipment to quickly and safely clean contaminants like sewage.

We urge you to call the professionals to help you in this situation. SERVPRO of Pulaski & Laurel Counties is trained at cleaning sewage back-up, and here to help make your sewage damage "Like it never even happened." 

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

We had a terrible smell and could not locate the source. Servpro immediately knew we were dealing with a dead critter, they knew where to look, found the deceased, removed and began odor control. I am extremely pleased.

Sandi and Bryan Curd

Friendly service!

Will McCowan

Outstanding service! Highly recommend!

Bill Storms

Great company

Matt Smith

Had flood damage and insurance referred me to Servepro. They had good communication and made sure things got done right. I really appreciate the thought Texas the manager put into to my house and valued how he addressed any problems when I had them. They were professional and polite and I would recommend them if you have damage to your home.

Joellen Rogers

The people were great at working with me and my insurance to fix the flooding damage at my home. Everybody was professional and friendly, providing quality services. The job they all did was like the flooding never happened.

Michelle Wilkins

Yes, they work, a super good job, no problem. I would call anytime I needed help.

Robert Rudd

ServPro is a cornerstone of the community, always stepping up to support events, charities, and local initiatives. Their dedication to great service and giving back makes them a true hometown gem!

Deanna Herrmann

Called insurance company on a water damage issue Servpro was at my house in 3hrs setting up mitigation. Paul Trevor and the rest of the crew have been been great,know what there doing and not afraid of hard work. I wanted to recognize them because you just do see good work and workers these days. I also want everyone to know Katie has provided awesome customer service being prompt and always following up on every step scheduling follow up visits and communicating with the insurance company. 5 stars to all!!!

Daphne Day

About Us

Tony and Julie Roberts own SERVPRO® of Pulaski and Laurel Counties. Anthony Roberts, Co- Owner of SERVPRO of Pulaski & Laurel Counties got his start with SERVPRO while in college as a Service Marketing Representative. He immediately felt a passion for the industry, and talked his Bride-To-Be into moving to London to start their own franchise in 2005. Along with Co-Owner Mike Parsons, Julie and Tony Roberts own two other SERVPRO franchises. 

They were named the 2017 Kentucky SERVPRO Franchise of the Year! There are over 25 SERVPRO’s throughout Kentucky so to be named the top tier was an extreme honor.

The owners acceptance speech included this quote, "Our team worked through storms and burst pipes working long hours to bring our customers the best service possible. We have a dedicated team of office, production, and marketing members that work tirelessly throughout the year to make our franchise shine!"

Our owners were congratulated by the other SERVPRO’s franchises at the meeting, and they were grateful to have won such a prestigious honor from the best in the business!

SERVPRO of Pulaski & Laurel Counties understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Pulaski & Laurel Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Pulaski & Laurel Counties can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Pulaski & Laurel Counties.

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Anthony Paul & Julie W. Roberts
Anthony Paul & Julie W. Roberts
Owners of SERVPRO of Pulaski & Laurel Counties

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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