Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Oldham / Shelby County
Our Google Reviews
(502) 241-6861
5.0
(69 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Oldham / Shelby County we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


Bulls_Eye_ALT_2.svg

Avoid all contact with sewage-contaminated water

Bulls_Eye_ALT_2.svg

Turn off the main water supply to prevent additional flow

Bulls_Eye_ALT_2.svg

Shut down HVAC systems to stop contaminated air from circulating

Bulls_Eye_ALT_2.svg

Evacuate people and pets from affected areas

Bulls_Eye_ALT_2.svg

Call SERVPRO immediately for professional cleanup

Bulls_Eye_ALT_2.svg

Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


1.svg

Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

2.svg

Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

3.svg

Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

I have been very pleased with Servpro during the reclamation process. Junior, Alcides, Ricardo G and the rest of the crews who came out to help us have been fantastic. I have heard horror stories about trying to get help after water damage. But these guys have made the process easy. All have been very polite and respectful of our home.

John Hall

Cannot say enough about Alec and Cole from ServPro. These two young guys took care of me and my family during our flooded house after our water heater burst. They were here for 5 days working late into the evening. But the most remarkable thing that did was understand how stressful the situation was and they held my hands and said a prayer standing in my driveway. Kudos to these two!

Rick Jeffries

Alec and Cole were absolutely fantastic! They came out from SERVPRO at nearly midnight to begin the water mitigation process and immediately got to work. Despite the late hour, they were professional, knowledgeable, thorough, and incredibly personable. They took the time to explain what they were doing and made a stressful situation much easier to deal with. Their work ethic and attitude were outstanding. I truly appreciate Alec and Cole going above and beyond, especially so late at night. They represented SERVPRO extremely well. Five stars and highly recommended!

Craig Hull

top notch service and very professional people

Michael Vogt

Very organized, explained what expext. We ha water line veeak in the xrawl space.

Marie Fowler

I called ServPro when a pipe burst over the winter and parts of my house flooded when I turned the hose on outside in the Spring. All the people helping me were so good. There is one who stands out and that is Andrew Wise. Such a polite and professional guy. He was on the ball getting my house reconstructed in excellent turn around time. Always kept me posted of the timeline of the work to be done. He is remarkable. Job well done. Couldn’t have asked for a better person than Andrew to depend on getting things done right. Thank you

charlotte flora

Servpro is a fabulous company and I would do business with them again in a heartbeat! The professionalism and knowledge of my project manager was above and beyond. Quality company with quality staff! It really did make my house look like nothing happened at all. Perfect!

Cathy Steele

Blake and his team were great to work with. A burst pipe left a mess in my basement. I was told due to the high demand, it could be a couple days before a team would be available. I received a call within to hours, the property was surveyed and the team was over first thing in the morning to get my basement cleaned up. They were quick professional, and helped guide me through each step. They got the water damaged stuff removed and got the basement dry and disinfected. Very smooth process to a not so fun event. Highly recommend!

Jean Reif

SERVPRO did such a good job on previous repairs that they were the first ones I called when I had a water leak in my house. Eugene did a great job putting a plan in place to get the work done and Brandon Brooks made sure all damage was captured and covered in the estimate. I’d highly recommend SERVPRO, great communication and the quality of work exceeded my expectations.

Greg Chavez

About Us

SERVPRO of Oldham/Shelby County is here to help with your residential and commercial needs! We are a one stop shop for mitigation or restoration services! 

Our local SERVPRO can help in a variety of situations. We can be there for fire, water or mold damage. We understand that not all disasters happen on a 9-5 schedule, so that is why we are "always here to help!" 

All of our Water Technicians are IICRC certified! This is a national program that teaches our employees everything they need to know about water damage. We are constantly training our technicians and they are ready to go in a moment's notice. 

Our Restoration Department is employed with the most qualified team to make your commercial or residential property look "Like it never even happened."

SERVPRO of Oldham/Shelby County is a local company that helps it's community but we can also travel if we are called to a disaster! Our team is ready for whatever happens! 

Jason Phillips, Jeff D. Smith
Jason Phillips, Jeff D. Smith
Owners of SERVPRO of Oldham / Shelby County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
Variant served: ControlVariant served: Test