Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of East Louisville and SERVPRO of SE Jefferson County
Our Google Reviews
(502) 244-7985
4.7
(370 reviews)

Service Areas

Louisville, KY | St. Matthews, KY | Butchertown, KY | Nourbourne Estates, KY | Broadfields, KY | Strathmoor Manor, KY | Audubon Park, KY | Beechwood Village, KY | Plymouth Village, KY | Seneca Gardens, KY | Barbourmeade, KY | Prospect, KY | Middletown, KY | Anchorage, KY | Glenview, KY | Lyndon, KY | Worthington Hills, KY | Douglas Hills, KY | Buechel, KY | Fern Creek, KY

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are more than an inconvenience—they're a serious health hazard that requires immediate attention. At SERVPRO of East Louisville and SERVPRO of SE Jefferson County, we know that every minute counts. Our highly trained technicians are equipped to safely handle septic system failures, toilet overflows, sewer line backups, burst pipes, and other sources of contaminated water.

No matter the size or complexity of the loss, you can rely on SERVPRO for professional sewage cleanup, restoration, and repair. Our goal is to restore your property quickly and safely while making it "Like it never even happened."

We adhere to the IICRC S500 Standard for Professional Water Damage Restoration whenever applicable, ensuring our work follows recognized industry best practices. To learn more about these standards, visit the IICRC website.

From the initial emergency response through the restoration process, our experienced SERVPRO team is also here to help guide you through the insurance claims process, making a difficult situation as seamless as possible.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Quick response with great service, fair pricing, and a job well done. Thank you Devan and Rafel!

Wesley Martin

Mike G Rafael were excellent workers I would recommend to anyone!

Branden Ewing

We were pleased withe the service!

Cindy Gerald

Melissa went above and beyond to get my roof approved with insurance. She was very personable and knowledgeable and went above and beyond.

Dawn Harrison

Mike, Rafael, and Chris came out to take care of some water damage I had. They were polite and professional, and did an excellent job! Highly recommend!

Nathan Naylor

Servpro did a great job of mitigating water damage. Mike, Conner and Chris were always highly professional and on time. Great communication, always!

Tom Peterson

Did a good job cleaning and explaining the process.

Louise Rice

Melissa was incredible. Having a tree fall and damage your roof (and have water damage inside) is a nightmare, but Melissa helped us every step of the way. Our house looks like new and we have a brand new roof, all for the price of our deductible. Melissa even fought the insurance company to get additional repairs covered. Highly recommend using ServPro, and having Melissa help you with your roof repairs!

Ben U’Sellis

Mold removal team (Devan, Ezequeil & George) were awesome. They were responsive, polite, professional and got my entire project completed quick! The cleanup was perfect. Would definitely hire again.

David Delnay

About Us

SERVPRO of East Louisville understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."  We have a live person available 24/7/365 to take your phone call.  We pride ourselves in excellent customer service and want to make sure you are not spending unnecessary time waiting for someone to return your call after hours.

SERVPRO of East Louisville specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of East Louisville can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO.

At SERVPRO of East Louisville we specialize in water mitigation. We have perform over 80 water mitigation jobs a month, or almost a 1000 a year. We have experienced losses caused by sump pump failures, ground water, busted pipes, foundation failures, Ohio River flooding, and much more. 2018 saw a significant amount of losses due to frozen pipes and basement flooding. With the amount of equipment SERVPRO of East Louisville has there is no job is too big. Also, we employee the largest production team in the state, allowing us to tackle any size job big or small. So, when the next event happens we will ready, willing and able to handle the job.

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Jason E. Wilson
Jason E. Wilson
Owner of SERVPRO of East Louisville and SERVPRO of SE Jefferson County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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