About Us
SERVPRO of Ft Wayne is available anytime you need help, 24 hours a day, including weekends and holidays. Call us for your residential and commercial cleanup, repair, and construction service needs.
Here to Help® 24/7
About Us
Randy Miller started his first Michigan SERVPRO® location in 1996 in Genesee County and expanded into Saginaw in 1997. Since then, Randy has grown, acquired, and sold multiple territories. SERVPRO Team Miller is proud to hold service locations throughout the states of Michigan, Indiana, Illinois, and Florida.
SERVPRO Team Miller has been ranked in the top 10 for the past 20+ years, including top producer twice. As one of SERVPRO’s prestigious Extreme Team franchises, Team Miller provides support to other franchises — primarily on commercial losses. The SERVPRO Team Miller Disaster Recovery Team has the resources to travel the country for catastrophic events such as floods, tornadoes, and hurricanes.
SERVPRO Team Miller offers many services beyond the fire and water cleanup and restoration services such as abatement, commercial cleaning, disaster preparedness consulting and training, maintenance, relocation and reconstruction services, disinfection and sanitization, and much more.
We continue to grow and improve due to our team consistently proving they are the best of the best. We are beyond grateful to our local communities who have played a large role in our accomplishments. Without their trust in our services and the SERVPRO brand, we would not have earned this recognition or have the opportunity to help those in need.
Service Area
Certifications
- WRT - Water Damage Restoration Technician
- SMT - Stone, Masonry and Ceramic Tile Cleaning Technician
- OSHA - 10-hour General and/or Construction Industry Training Program
- CMT - Commercial Carpet Maintenance Technician
- RRT - Carpet Repair & Reinstallation Technician
- OCT - Odor Control Technician
- HST - Health and safety Technician
- CRT - Color Repair Technician
- FSRT - Fire & Smoke Damage Restoration Technician
- CCT - Carpet Cleaning Technician
- UFT - Upholstery & Fabric Cleaning Technician
- IICRC Certified Firm
- OSHA - 30-hour General and/or Construction Industry Training Program
- AMRT - Applied Microbial Remediation Technician
- LCT - Leather Cleaning Technician
- FCT - Floor Care (Hard Surfaces) Technician
- RCT - Rug Cleaning Technician
- SSI - Substrate Subfloor Introduction
- SCI/SPI/SEN - Carpet Inspector
- RRRP - Lead-Based Paint Activities and Renovation
- ASD - Applied Structural Drying Technician
- SCT - Subrogation Claims Training
- ECTP - Employee Certification Training Program
- OSHA - Other Training
- MSI - Marble and Stone Inspector
What our
customers are saying
Very prompt and dried up our flooded finished basement beyond what I thought was possible.
Very professional. Great service
After the inclement weather we recently experienced, our sump pump failed and our basement ended up flooding - a few companies were recommended to us but I am so glad I called Servpro first! They were able to send a team out ASAP and made it easy to coordinate between insurance and mitigation. Caleb and Santiago were phenomenal! They explained everything they were going to do in detail, day by day, and why. I never questioned their knowledge or integrity and always felt like I was in the best of hands. They worked around our furniture and my kids’ toys, their attention to detail with our belongings was awesome! Their attitudes were awesome! I never felt uncomfortable having them in my home or around my kids, just great employees all around! Unexpected home emergencies are already so stressful, but the whole experience with ServPro almost made it enjoyable.
I had a ceiling leak... the guys from Servpro were at my house daily until everything was DRY! I got a call from "Nick" every morning telling me G'morning! and asking if it was okay for them to come work. They went above & beyond - great guys!! ...only problem is I don't get a G'morning call anymore now that their finished lol
Servpro was great! They were at our home ASAP inspecting the water damage and got to cleaning up/drying the water right away! They are friendly and have answered any questions we had. Very easy to work with.
They were here fast and have been very professional. I would use them again in a heartbeat.
I was cleaning out deceased FIL house (extreme collector) and basement got wet due to sump pump failure. Service Master by Crossroads (Ft Wayne, IN) ghosted me. I reached out to Servpro 2 weeks in...on a Saturday. Caleb & Kian showed up same day and setup air scrubber & dehumidifiers. The following Monday they returned and started hauling away the trash from the basement. They were there every day that I needed them. Caleb & Kian were so awesome...my knights in shining armor! They were so kind and caring and extremely helpful! I was beside myself and they rescued me! Throughout the project, there were other staff that worked hard for us, as well ... Olivio, Santiago, Logan and Project Manager Tyler. It took 2.5 months to get it all done because we had SOOO much stuff to get through in the basement, but God bless them all, we got it done and they were all so great to work with. ♥️ As for the expense, I've never had to go through something like this before, so I don't know if the cost was "reasonable", but I needed them and came through for me, so it was worth it to me, regardless. (Insurance did not cover my claim.) When is was all done, the basement was clean, dry, and smelled nice and fresh. 😊
Everyone we talked to was very friendly and professional. Tyler handled all our questions and concerns and was upfront and honest. Logan and Corey were friendly and were also very helpful. It was a very stressful event in our household and they made it better. Thank you!
Very quick (same day) response for water damage. Logan and Cody were great. Highly recommended.