Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Benton, Jasper, Newton & Southern Lake Counties
Our Google Reviews
(219) 779-7577
4.6
(41 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Water from sewer system backups should be considered very dangerous. The water is grossly unsanitary and may contain bacteria and viruses that could cause serious illness. Special training and equipment is necessary to safely clean this type of contamination. At SERVPRO of Benton, Jasper, Newton, and Southern Lake Counties we believe that our best resource is our staff and that investing in our staff allows us to provide the best possible product. We invest in our staff by providing thorough training on everything from how to determine what is affected, to how to restore your property and explain the process to our customers.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


Bulls_Eye_ALT_2.svg

Avoid all contact with sewage-contaminated water

Bulls_Eye_ALT_2.svg

Turn off the main water supply to prevent additional flow

Bulls_Eye_ALT_2.svg

Shut down HVAC systems to stop contaminated air from circulating

Bulls_Eye_ALT_2.svg

Evacuate people and pets from affected areas

Bulls_Eye_ALT_2.svg

Call SERVPRO immediately for professional cleanup

Bulls_Eye_ALT_2.svg

Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


1.svg

Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

2.svg

Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

3.svg

Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

I want to give a shout out to Kayla at ServPro for the great work she does behind the scenes. She has been so helpful during all my calls, getting me to the right people and trying to help solve my problem. Also a special thank you to Angie for helping me with all this too and making sure I got helped. ServPro goes to bat for their customers!

Karen Fauser

SERVPRO went above and beyond for us during a very stressful day of flooding. They responded quickly despite the heavy storms and were great about staying in touch so we always knew what was happening. The team explained every step of the cleanup and water‑removal process in clear, simple language and made sure future damage would be prevented. What really stood out was how supportive they were in helping us navigate some challenging communication with our insurance company. They were patient, approachable, and truly cared about making the situation easier for us. We’re very grateful for their professionalism and kindness. Highly recommend.

Sonia Malo-Alvarez

Our sump pump went out and the backup pump didn't work. Result--a flooded basement. I called SERVPRO Monday night, they responded early Tuesday and were at our home to do an estimate by 9:30 AM. Their crew showed up at 9:00AM Wednesday. Kudos especially to Brian Barnes and Josh.They had a fantastic work ethic and we're very kind and considerate. Those two gentlemen were very professional and did a fabulous job. We were so pleased. Thank you SERVPRO.

Maryellen Steffe

The crew of Cody,Jose,Joshua did a great job. They refused to accept a monetary thankyou. Thanks

Ron Gelatka

Had a wonderful experience with Servpro! Thea called me back and was very thorough, but most of all kind and helpful. She walked me through the process. Nobody wants mold in their home, however if you have mold SERVPRO of Benton, Jasper, Newton & Southern Lake Counties are the ones to call. Thank you Thea!

Lori Lynn

I recommend servpro in the future. Cody was our service person. He had lots of knowledge and tools to properly assess our water damage and remove the bad areas. He was professional and explained the situation and answereed our questions. Response was quick, same day. Thea was our work coordinator, she was great communicating the process and did the insurance forms for us.

Dawn Maciejewski

I can’t say enough good things about this company. I had an emergency clean up needed after a basement flood. From the very beginning, starting with Thea and her coordinating with Joe, the job was handled quickly and professionally. I relied on both of these individuals for advice and was not disappointed. They went above and beyond to make sure I was satisfied. Top notch employees make for a successful company!

Sue Blue

If I could leave more than 5 stars I would. We had a septic overflow in our basement and when we needed immediate help, Servpro was out to our house within a few hours. The Servpro crew were kind, prompt, efficient, and professional. Rob, Junior, and Stanford were the initial group that came out to look at our situation and put us at ease that they would get us put back together quickly and easily. The day of cleanup, Junior, Stanford, and Cody were again very kind and had our basement smelling and looking better than ever. They left equipment behind to dry and dehumidify the basement and prevent any future moisture problems. When they returned two days later to pick up the equipment, Cody and Angel were so kind and even chatted with me for a while before heading on to their next job. This kind of situation is something no one ever wants to go through. But it’s comforting to know that Servpro are a company that’s interested in helping people and treating their customers well. Thank you so much everyone!

Haley Webb

Servpro did an excellent job for my business. I had fire damaged equipment and they came in immediately to get my equipment cleaned up and back to working order. Price for service was also very reasonable. I’d recommend Servpro for any unexpected clean up job.

Alison Petrovich

About Us

SERVPRO of Benton, Jasper, Newton & Southern Lake Counties understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our office was founded after the owners experienced their own house fire and felt called to help others who are forced to go through a similar experience. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Benton, Jasper, Newton & Southern Lake Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Benton, Jasper, Newton & Southern Lake Counties can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Benton, Jasper, Newton & Southern Lake Counties.

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Carley J. & Angela D. Burton
Carley J. & Angela D. Burton
Owners of SERVPRO of Benton, Jasper, Newton & Southern Lake Counties

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
Variant served: ControlVariant served: Test