Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of West Loop / Bucktown / Greektown
Our Google Reviews
(773) 434-9100
4.7
(104 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

How You Recover Your Chicago Residence After Sewage Biohazards

As one of the leading teams offering biohazard cleanup and recovery in the region, our experience in areas like restoring raw sewage and with contaminated water removal, continues to grow. In nearly all of these situations, it is unwise for you to attempt to clean up the damage on your own, as the contamination in your Chicago home could exceed what is safe to get exposed to without the personal protective equipment available to our SERVPRO team.

Understanding these risks, our team adorns all of the necessary safety gear, including:

• Disposable Coveralls Safety Glasses
• Half-face Respirators with Exchangeable Cartridges
• Durable Water-Resistant Gloves

What Does Sewage Backup Mean for Your Chicago Home?

Now you want to know how an adverse situation like this biohazard is going to impair your property. Much of the damage that can result relates to exposure, and where contaminated water makes contact with contents, construction materials, and other surfaces. Wood trim and drywall materials in the bathroom, for instance, must get removed and replaced to entirely clear bacteria and contaminants from the affected area.

Also, bouts of controlled demolition can provide faster access to our responding SERVPRO technicians to reach potentially contaminated materials like structural framework and joists. These bones of your house do not get removed when possible, so reaching them for disinfection and antimicrobial treatments can provide a solid foundation for our licensed contractors to rebuild.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Alex and Jonas were great! We needed our wall removed ahead of a crumbling beam inspection. They arrived as scheduled, explained everything that was going on step-by-step, keep the unit clean and floor protected, and clearly outlined next steps as we work to resolve the issue.

Maia Gadsden

Carlos and his team did a great job with mitigation for some water damage in my kitchen. They were punctual, polite, efficient and professional. The damage was removed very well. Jesus also did a great job with bringing in equipment to remedy the damage before the demo team could arrive and helping me navigate this process around some personal challenges. Sinoe set the tone upon his first visit by putting me at ease with this entire process and getting my head around the project ahead. I look forward to seeing how the reconstruction goes.

Joanna Gorecki

Very prompt courteous and professional

Joe

I really appreciated the quick response that Tony Ramirez and Luis Serrano provided today. The area had a storm with significant flooding and damage and I was so grateful to have my property treated for the water damage before mold becomes a concern. Thank you.

J M

Carlos and his band of merry men came in like a white tornado and Did the job. They picked up planks of wood and secured all the areas so that dirt wasn’t spread. Got the water out of the floor. We had water in the floor. They were terrific.

Sussan Michaels

We came about working with SERVPRO after dealing with water damage from our neighbors fire. We had damage to all 3 floors of our home. Jose Olvera and his team came out the same night to assess the damage and put interventions in place to reduce as much damage as they could. They came out multiple times -the same day to fix any concerns we had. Jose did a great job of explaining the repair process to us, answering any and all questions and went above and beyond to communicate with our insurance especially when they wouldn’t answer in a timely manner. He made it clear that he was always available, he would answer calls and texts immediately. I highly recommend working with SERVPRO- West town/ south loop/ greektown location. Their professionalism along with their compassion for our situation is something you rarely see now a days.

Olivia

Carlos and his crew were amazing and came to Us in the middle of a disaster. Appreciate him and all of his crew. It was traumatizing for us after a pipe burst in our home but he helped us get through the process.

Milind Shirsat

Jose O and his team were helpful and professional

Nicholas Kirk

Having a flood in your condo is bad enough; ServPro was responsive and communicative which reduced my stress. ServPro worked very quickly to mitigate and restore. I valued their turn-key operation. Mr. Sinoe Torres was my reconstruction lead, they did a terrific job, and met my important deadlines. Good cleanup, and professional work on each element. Would definitely use again (but really hope I don't have to!)

Gary Huddleston

About Us

SERVPRO of West Loop/Bucktown/Greektown is an award winning, nationally recognized leader in property restoration industry. Led by Team Zubricki, we are woman-owned and family operated, and our family has the experience and skills to get your home or business cleaned up and restored after a fire or water damage incident.  As the Chicago Loop’s leading residential and commercial property restoration company, our family has served the Chicagoland area for over 35 years.  We are dedicated to alleviating the stress caused by property damage and will swiftly restore your property to its pre-damage state, making damage "Like it never even happened."

24-Hour Water and Fire Damage Response and Commercial Property Restoration Service in the Chicago West Loop

We serve the Chicago Loop area including the Bucktown and Greektown areas with 24/7 emergency water, fire and other property damage assistance including mold remediation, and construction services. Our professionally trained crews understand the needs of our clients in the loop and are always ready to respond day or night to any size loss. Our highly trained technicians are IICRC certified and specialize in the comprehensive cleanup and restoration when your property is damaged by fire, smoke, water, severe weather or other disasters. With 6 command centers strategically located and a network of qualified franchises nationwide, SERVPRO of West Loop/Bucktown/Greektown can provide property damage restoration services for any size loss. 

As trusted property remediation partners of city, state, and federal agencies, including the Department of Veteran Affairs, Armed Services, General Services Administration and the Chicago Public School Systems, our clients rest assured that help is always nearby when an unexpected property loss happens.

The Top West Loop Chicago Property Damage Restoration Service with a Commitment to Community

We joined SERVPRO® in 2009, we have been proudly providing the Downtown Chicago, West Loop area with the expertise in property damage restoration, and a focus of giving back to our community. We support numerous community organizations including the local police and fire departments, the American Red Cross, the American Cancer Society, as well as the Illinois Fire Safety Alliance, Habitat for Humanity, Helping Hands, Backpack Buddies Foundation, and many more charitable organizations that support our community. Our intrinsic values are the heart of our company and represent our commitment to service excellence.  

2024 SERVPRO National Franchise of the Year

Since winning the Franchise Rookie of the Year award and consistently being a recipient of the Top 100 Franchises, we have built a reputation on providing the best customer experience as Chicago’s leading restoration, remediation and construction service. Most recently, SERVPRO Team Zubricki was awarded the prestigious Franchise of the Year award at the 55th Annual Convention. We were selected from more than 2,260 independently owned and operated SERVPRO franchises across North America based on: 

     -  Best-in-class production 
     -  Exceeding key corporate metrics 
     -  Excellent customer satisfaction 
     -  Overall contribution to the franchise network and mentorship toward other franchises 
     -  Ability to service small and large residential and commercial losses with the same service and quality. 

As the premier cleaning, restoration and construction company, SERVPRO of West Loop/Bucktown/Greektown aims to serve and help customers and communities with excellence, integrity, compassion and stewardship. If you need home or commercial property damage repair, please give us a call, we are here to help.

Amanda, Patricia, Stephanie, Anthony, and Frank Zubricki
Amanda, Patricia, Stephanie, Anthony, and Frank Zubricki
Owners of SERVPRO of West Loop / Bucktown / Greektown

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©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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